Hotel - Mercure Sao Paulo Pamplona Hotel
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Mercure Hotel

Mercure Sao Paulo Pamplona Hotel

Rua Pamplona 1315  Jardim Paulista 
01405002 SAO PAULO
BRAZIL

774 reviews
TripAdvisor Rating Based on 774 reviews
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Select your dates 189.60 BRL

Mercure Sao Paulo Pamplona Hotel

Mid-scale hotel for business trips or leisure

With 64 charming, stylish apartments, Hotel Mercure Pamplona is one of the best options for accommodation and gastronomy in São Paulo. Located in the Jardins district, just a few blocks from Avenidas Paulista and Nove de Julho, the hotel is near the city's best shopping areas, such as Ruas Oscar Freire and Bela Cintra. A few minutes from the airport and the city center, it also offers easy access to the main highways and avenues. Don't miss the opportunity to enjoy unforgettable comfort and fine dining.

Ibirapuera Park, Avenida Paulista, museums, theaters, a diverse range of restaurants, nightlife... There's so much waiting to be discovered! Follow our tips: the hotel staff can advise you on places to visit in São Paulo.

This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Swimming pool
    • Pool
    • Number
    • Outdoor unheated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing  (Nearby)
  • Concierge  (Nearby)

Leisure and activities

  • Swimming pool
    • Pool
    • Number
    • Outdoor unheated pool
  • Fitness centre
  • Solarium

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Horas
    • Opening hours : Week-end 24 Horas

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Sao Paulo Pamplona Hotel

Rua Pamplona 1315
Jardim Paulista
01405002
SAO PAULO
BRAZIL

Tel: (+55)11/28785500
Fax: (+55)11/38849226

Check-in from 14h00
Check out up to 12h00
Access and transport
  • AV NOVE DE JULHO : JSE MARIA LISBOA
  • TRIANON MASP : Linha verde, TRIANON MASP
  • CONGONHAS INTL APT At 8km / 4.97 miles
  • GUARULHOS APT INT At 34km / 21.13 miles
  • LUZ At 7.1km / 4.41 miles

GPS : -23.568848, -46.658447

Our rooms

Choose one of our standard rooms, which stand out for their sophisticated, contemporary design, or one of our Privilege rooms, with special services and amenities.

  • Standard Room with Twin Beds
    Standard Room with Twin Beds

    Standard Apartment with twin beds, 32" LCD TV, minibar, safe, wireless Internet, hairdryer, air conditioning, laminate flooring, terrace and electric kettle for tea and coffee. Accommodates up to two adults.

  • Superior room with 1 king-size bed
    Superior room with 1 king-size bed

    Superior Apartment with a king-size bed. 32" LCD TV, minibar, safe, wireless Internet, hairdryer, air conditioning, laminate flooring, terrace and electric kettle for tea and coffee. Accommodates up to two adults.

  • Superior Room with a double bed, Executive floor
    Superior Room with a double bed, Executive floor

    Privilege Apartment with king-size bed, 32" LCD TV, minibar, safe, wireless Internet, hair dryer, A/C, laminate flooring, terrace, Nespresso machine, a range of amenities and special services.

  • Adapted Superior Room with 1 double bed
    Adapted Superior Room with 1 double bed

    Adapted Superior Apartment for guests with reduced mobility. Double bed, 32" LCD TV, minibar, safe, WIFI, hair dryer, air conditioning, laminate flooring and electric kettle for tea and coffee. Accommodates up to two adults.

  • 64 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Crib on request
    • Pulse air
    • 110/120 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Web TV
    • Direct dial telephone
    • Crib on request
    • Minibar
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

A1 GASTRONOMIA Restaurant
Photo non contractuelle / Strictly non binding
Lunch 12:00 - 15:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 19:00 - 23:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

A1 GASTRONOMIA Type of cuisine: International

Find out more and book
LOBBY BAR Bar
Photo non contractuelle / Strictly non binding
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LOBBY BAR

See all our restaurants and bars

Your meetings and events

Mercure Sao Paulo Pamplona Hotel Meeting Room

Our meeting rooms


  • Number of meeting rooms: 1
  • Maximum size: 100 m2
  • Maximum capacity: 100

Our customer reviews for Mercure Sao Paulo Pamplona Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 774 reviews

Erick K 2015/12/02
« Cozy hotel »

This is a great hotel with a great staff. The hotel itself is pretty close to Paulista Avenue, but you have to climb to get there :) If it's close to Paulista Avenue, then you have restaurants, malls, cafes, stores (Oscar Freire), all nearby, and you also have the Paulista Avenue closed at sundays (which is good for walking, thank you mayor). There's no mistake padawan, this is a good choice. Have in mind that there are some sort of construction site somewhere and the noise is awful in the mornings, but you're in Sao Paulo, you'll be up before 8AM, right? :)

Ana Carolina E, General Manager at Mercure Sao Paulo Pamplona, responded to this review

Dear Mr. Erik, We very much appreciate your comments about Mercure Pamplona. We will share your impressions with our team. We hope you stay with us again when you come back to São Paulo. Sincerely,

LeoCabral80 2015/08/12
« Worth it! »

The staff is great, the beds are quite confortable but the room was a bit dusty. Nevertheless, I had a great time there with my wife. The hotel are well located, a few blocks near a subway station and well served by buses lines.

Ana Carolina E, Gerente geral at Mercure Sao Paulo Pamplona, responded to this review

Prezado Sr. Leo Cabral, Obrigada por compartilhar sobre sua estadia. Ficamos contentes em saber que teve uma boa hospedagem e apreciou o hotel como um todo. Esperamos recebê-lo no Mercure SP Pamplona em outras ocasiões. Cordialmente

nyericny 2015/06/16
« Don't hesitate to use this hotel... »

...unless you want a good internet connection. Everything else was great. The front desk was accommodating. The restaurant was tasty. The location safe. The only problem was a weak and intermittent internet connection.

Ana Carolina E, Gerente geral at Mercure Sao Paulo Pamplona, responded to this review

Dear Guest, we very much appreciate your comments about Mercure Pamplona. We are always doing checks in the internet connection in our hotel in order to provide a good speed connection to our guests. We hope you stay with us again when you come back to São Paulo. Sincerely,

sacariagalia 2015/04/17
« Neighboring building »

Very good service in the lobby (Andre, Jorge, Sabrina, Alisson) attentive and helpful. However a lot of noise in the neighboring building. Did not yield to sleep, began near the 7 hs. am and was difficult to endure. Very good rooms, good bed, nice bathroom, very good bath. Nice view apartment front

Ana Carolina E, Gerente geral at Mercure Sao Paulo Pamplona, responded to this review

Dear Sir, Thank you for your answer. We will share your comments with our team. King Regards

marco7123 2015/02/20
« perfect day in sao paulo »

very pleasant stay!!! you feel like home. a personal mention to the receptionist Andre jesus very professional kind and always ready to give help!!! . the room was big and confortable .10 minute walk from avenida paulista and "trianon masp " underground.

Daniela L, Gerente geral at Mercure Sao Paulo Pamplona, responded to this review

Dear Sir, thank you for your answer. André is a really good person. He loves his job and we are pleased to know our guests can feel that. Kind Regards,

AnnaRollemberg 2014/09/11
« Good Service »

Very good Staff, the hotel needs manteinence. The reception is too small and i had to wait for the check in. Wifi very good. The pillows are not so good and there was no option in changing them. But it was a very good Value for money.

Daniela L, Gerente geral at Mercure Sao Paulo Pamplona, responded to this review

Dear Guest, we very much appreciate your comments about Mercure Pamplona. We are allways doing maintenance in our hotel in order to provide a nice place to our guests. We hope you stay with us again when you come back to São Paulo. Sincerely,

Julien B 2014/07/22
« Good but a little noisy »

Very good hotel with a grea welcome by the Staff. The staff is very nice and helpful. Internet connection is good. Good breakfast. The only negative point I would give is that if you have a room facing the street, the windows are, I think, simple layer, and it gets very noicy with traffic and especially with construction going on across the Pamplona street. Otherwise, great hotel in a great location.

Jussara M, Gerente at Mercure Sao Paulo Pamplona, responded to this review

Dear Julien: We very much appreciate your comments regarding your stay at the Mercure São Paulo Pamplona. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely,

PabloSV2014 2014/07/20
« excelent service »

The Hotel has an excelent service through a very competitive team. The breakfast is fantastic. Although a somhow old instalations the excelent service and very good location make this Hotel a very good choice in Sao Paulo business center.

Jussara M, Gerente at Mercure Sao Paulo Pamplona, responded to this review

Dear Guests: We very much appreciate your comments regarding your stay at the Mercure São Paulo Pamplona. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jamal S 2014/07/16
« disappointing »

Too bad to be a Mercure Hotel. When I ordered Ice, it came in a plastic bag & I was charged 3 times its price in the supermarket. I ordered a chicken sandwich & a ham & cheese one; the chicken sandwich turned out to be a plastic beef one & the Ham n Cheese came a Tuna Sandwich. I contacted Accor Hotels the same night & until today I haven't heard from them.

Jussara M, Gerente at Mercure Sao Paulo Pamplona, responded to this review

Dear Guest: Thank you for taking the time to tell us about your experience at the Mercure São Paulo Pamplona. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

D C 2014/07/03
« Nice week-end »

I spent the whole weekend to enjoy Sao Paulo. Very nice hotel, clean, close to Avenida Paulista and subway stations, good breakfast and personnel are very kind. Good relation quality/cost. I recommend it.

Jussara M, Gerente at Mercure Sao Paulo Pamplona, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure São Paulo Pamplona. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AudioBit 2014/06/21
« Disappointment »

If you need Mercure in SP downtown go for M Paulista. E I stayed there dozen of times. Breakfest services both selection and quality were very poor. During the day the house keeping staf ocupied both lifts same time, while to get any privilage attached to Accor platinum card I had to argue with reception. The claustrophobic reception and heavy construction next door didn't help to get better expirience too although hard to blame the staff.

Jussara M, Gerente at Mercure Sao Paulo Pamplona, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Pamplona. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

lmvi2003 2014/04/24
« good staff and perfect location »

This hotel is very well located, near to Paulista avenue but in a quiet street. We got an stylish and large double room on the 10th floor which was very silent. The staff was kind and well trained. There are convenience shops and pharmacy around and you can go easily on foot to theatres, shoppings, museums and all other attractions in Sao Paulo centre.

Jussara M, Gerente at Mercure Sao Paulo Pamplona, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure São Paulo Pamplona. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ruirmpereira 2014/04/13
« A very nice place »

A V very nice place nearby Avenida Paulista ,cozy and friendly with a kind and nice team specially at the reception desk The rooms are modern with a good bed and with some gifts like free nespresso and mineral water

Jussara M, Gerente at Mercure Sao Paulo Pamplona, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure São Paulo Pamplona. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Franco F 2014/03/25
« there is room for improvement »

The hotel is very nicely located in the the heart of Sao Paulo. The breakfast room and also the quality of the breakfast served needs improvements. The room in the 14 floor was very nice. But the overall look of the hotel needs improvements.

Jussara M, Gerente at Mercure Sao Paulo Pamplona, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure São Paulo Pamplona. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Stephane6944 2013/09/16
« Good choice »

Nice Refreshed building, stylish & clean rooms. Restaurant is good for breakfast & lunch. too quite / empty for diner Service is ok, limited number of employee speaking english Well located Hotel, dowtown, close to Paulista

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