Hotel - Novotel Hong Kong Citygate
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Novotel Hotel

Novotel Hong Kong Citygate hotel

51 Man Tung Road  Tung Chung 
HONG KONG
HONG KONG

3,586 reviews
TripAdvisor Rating Based on 3,586 reviews
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Hotel Novotel Hong Kong Citygate

Mid-scale hotel for business or family trips

Novotel Citygate Team welcomes you to Hong Kong. Make use of our unique location and public transport connectivity to experience "Asia's World City". Join AccorHotel's loyalty program "Le Club" and book directly with AccorHotels to enjoy free WIFI.

Mr Nicholas CULLUM, Hotel Manager

Novotel Hong Kong Citygate is 5 minutes from Hong Kong International Airport with free shuttle bus service. With direct access to MTR, it takes only 30 minutes to city centre and Hong Kong Disneyland is 2 stops away. Enjoy spectacular views from Ngong Ping Cable Car and discover bargain shopping at Citygate Outlets, both are just by the doorsteps. Features meeting facilities for 300 persons, 4 restaurants and bar, an outdoor swimming pool and 24-hour gym.

With Hong Kong's most popular attractions; Hong Kong Disneyland, Ngong Ping 360 Cable Car, the Giant Buddha, Tai O, Po Lin Monastery, Discovery Bay and Noah's Ark Hong Kong, Novotel Citygate is a mere five minute drive to Hong Kong International Airport and Asia World-Expo with free airport shuttle service, and is connected to Citygate Outlets and direct access to Tung Chung MTR station. The hotel is located in Tung Chung; Central only 28 minutes away and Hong Kong Disneyland only 2 stop away via MTR.

Hotel extras
  • Meeting facilities with natural daylight
  • Easy access to Hong Kong Disneyland, NP360 Cable Car and AsiaWorld-Expo
  • Large outdoor swimming pool (closed in Winter) and 24-Hour Fitness Centre
  • Directly connected to the Citygate Outlet Mall and Tung Chung MTR Station
  • Free airport shuttle from 6AM to 11.45PM, every 15 minutes. T2 - Bus Bays 29/30 for pick up
This hotel is PLANET 21 Platinum
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas
    • Wifi in your Room (Paying)
    • Wifi Access
  • Parking
    • Private outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas
    • Wifi in your Room (Paying)
    • Wifi Access
  • Parking
    • Private outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Air Conditioning
  • HONG KONG INTL
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Basketball facilities  (Nearby)

Catering

  • Breakfast buffet
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 24:00
    • Opening hours : Week-end 00:00 - 24:00

Business services

  • 9 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • Executive Premier Suite
    Executive Premier Suite

    Large, well-designed, non-smoking studio-style suite offers Premier Lounge access with free breakfast in Essence, free WiFi, Nespresso coffee machine, iPad/iPhone/iPod docking station and whirlpool bath. Rollaway bed allowed (paying).

  • Standard Room
    Standard Room

    A spacious room with one queen size bed or two single beds, en suite bath/shower, LCD TV, wireless Internet connection (paying). With cable car, sea or hill views. Rollaway or foldaway bed allowed (paying). Up to 2 adults and 2 children.

  • Superior Room
    Superior Room

    A spacious room with one queen size bed or two single beds, en suite bath/shower, LCD TV, wireless Internet connection (paying). With cable car, sea or hill views. Rollaway or foldaway bed allowed (paying). Up to 2 adults and 2 children.

  • Executive Premier Room
    Executive Premier Room

    Added products and services: Premier Lounge access with free breakfast in Essence, free wireless Internet connection, Nespresso coffee machine and iPad/iPhone/iPod docking station. Rollaway or foldaway bed allowed (paying). Up to 2 adults and 2 children.

  • 440 rooms
  • 250 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 1 family rooms
  • 122 connecting rooms
  • Extra bed in room for child
  • Extra Bed in Room for Adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Wifi in your Room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

ESSENCE Restaurant
Lunch 06:00 - 23:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 06:00 - 23:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

ESSENCE Type of cuisine: International


Located on the lobby level, Essence is the main dining venue in the hotel and features Asian fusion cuisine. The main attraction of the restaurant is the built in buffet counter which features various styles of cuisine

Find out more and book
OLEA Restaurant
Lunch 12:00 - 14:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

OLEA Type of cuisine: Mediterranean


Olea is the premium restaurant in the hotel and features an open Mediterranean kitchen, with a pizza oven and a display of various classic tapas and mezze dishes. Olea offers Brunch menu during every Sunday from 11am to 3pm.

Find out more and book
MOCCATO Restaurant
Lunch 07:30 - 20:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 07:30 - 20:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

MOCCATO Type of cuisine: Cafe


Located on the pedestrian bridge linking the hotel and the Citygate outlets. Moccato serves premium coffee quality, top-of-the-line chocolates and a variety of pastries.

Find out more and book
See all our restaurants
ANDANTE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

ANDANTE


The lobby bar offers entertainment with a large projector broadcasting live sports events. Andante offers Happy Hour from 5pm to 8pm.

See all our restaurants and bars

Your meetings and events

Novotel Hong Kong Citygate Meeting Room

Our meeting rooms


  • Number of meeting rooms: 9
  • Maximum size: 370 m2
  • Maximum capacity: 300
  • Maximum banquet capacity: 276

Our customer reviews for Novotel Hong Kong Citygate

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.5/5 Based on 3,586 reviews

Dave L 2016/12/02
« Convenient location to Disneyland »

We like the location...Convenient to Citygate duty free shopping, Dim Sum, as well as Disneyland which is 2 MTR stops away. We would definitely come back again during our stop over flight in HK to enjoy our stay in NOVOTEL Citygate!

NYLMelbourne 2016/11/30
« Sleek and smooth check in, very basic but enough for an overnight stay »

Stayed overnight at this hotel while transiting at Hong Kong. Hotel shoes tiredness after my last stay 4 years ago. Excellent position situated right next to a shopping centre. You get what you pay for and withbthis attitude you should be very satisfied with your stay.

NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear NYLMelbourne, Thank you for your loyalty to Accor Hotels and for choosing to stay with us once again. Thank you for your constructive feedback in regards to your stay and your overall perception of the facilities. We look forward to welcome you back. Yours sincerely Nicholas Cullum General Manager

Lizzie2810 2016/11/03
« Clean & Comfortable »

This hotel is perfect for those needing access to the airport or are interested in taking the cable cars up to Tian Tan Buddha. I stayed two nights and did just that and this hotel is just steps away from the cable car entrance which was perfect. Reliable shuttle, helpful staff and I got a free upgrade which was amazing!

NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear Lizzie2810, Thank you very much for your great review of Novotel Citygate. Our unique location offers the close proximity to the airport via our complimentary shuttle yet great connectivity to downtown, Disneyland and Ngong Ping 360 Cable Car; I am delighted that it was perfect for your needs. We look forward to welcome you back. Yours sincerely Nicholas Cullum General Manager

3megawatis 2016/10/28
« really nice »

My kids love to go to disney..and luckyly I choose novotel city gate..just stop 1 station u already arriave at disney..it's safe time..and safe my leg to get tired..qiqiqi..and when u want to go shopping..u just go upstair..and shopping..and 1 more..if u wanto to go tongong ping..u just walk..

NovotelCitygate, Manager at Novotel Citygate Hong Kong, responded to this review

Dear 3megawatis, Thank you to take the time to review your stay at Novotel Citygate Hong Kong. I am very happy that you and your family have enjoyed their stay due to the great location the hotel enjoys being so close to Disneyland, Citygate Outlet Shopping and Ngong Ping 360 (Cable Car). We look forward to welcoming you back again soon. Kind regards, Daniel McKeown Resident Manager

willy_septaviano 2016/10/18
« Nice Hotel with Excellent Service »

This hotel is very good. The room is quite big for HK size, not to mention the cleanliness of the room. The main advantage to stay at this hotel was only took 30 minutes to be at Disneyland. Many cheap and delicious restaurant nearby the hotel. It's more than enough to satisfy your appetite. But, if you planned to travel in HK island, the location of this hotel is quite far.

NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear willy_septaviano, Thank you for your wonderful review of Novotel Citygate. Thank you also for your very positive feedback in regards to the location, accommodation and overall cleanliness of the property. Our location is certainly very convenient to a host of Lantau and Hong Kong attractions; we hope to be able to welcome you back when you are next in Hong Kong. Yours sincerely Nicholas Cullum General Manager

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