Hotel - Grand Mercure Apartments Docklands
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Grand Mercure Hotel

Grand Mercure Apartments Docklands

18 Aquitania Way  Victoria 
3008 DOCKLANDS
AUSTRALIA

587 reviews
TripAdvisor Rating Based on 587 reviews
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Select your dates 189.00 AUD

Grand Mercure Apartments Docklands

Upscale hotel for business and leisure

Grand Mercure Docklands is located in the vibrant waterfront precinct of Newquay in the Melbourne inner city, with magnificent shopping, dining and entertainment options nearby. Offering 150 spacious 1, 2 and 3 bedroom, self contained apartments with private balconies, kitchens, laundries, pool, gym and magnificent harbour or city views. Walk to Etihad Stadium, Victoria Markets and renowned shopping, entertainment and theatre districts or take a short tram ride to Crown Casino and Southbank.

Enjoy a vibrant and cosmopolitan waterfront experience with an endless source of entertainment, shopping, dining and leisure activities, all on your doorstep,just minutes from the CBD and all that Melbourne has to offer

This hotel is Planet 21 Bronze
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 10h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Wheelchair access
  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Massage  (Nearby)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Wheelchair access
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children (Paying, Nearby)
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing  (Nearby)
  • Boutiques/shopping  (Nearby)
    • Cash machine (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Massage  (Nearby)
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children (Paying, Nearby)
  • Boat excursions  (Nearby)

Business services

  • 1 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Grand Mercure Apartments Docklands

18 Aquitania Way
Victoria
3008
DOCKLANDS
AUSTRALIA

Tel: (+61)3/96417500
Fax: (+61)3/96417599

Check-in from 14h00
Check out up to 10h00
Access and transport
  • SUBWAY STATION : FLINDERS STREET
  • MELBOURNE TRAMS : 70 & CITY CIRCLE, NEWQUAY STATION
  • AVALON At 60km / 37.29 miles
  • MELBOURNE AIRPORT At 20km / 12.43 miles
  • SOUTHBANK TERMINAL At 1.3km / 0.81 miles
  • MELBOURNE HELIPAD At 0.7km / 0.43 miles
  • TULLAMARINE FREEWAY At 2km / 1.24 miles
  • ETIHAD STADIUM At 0.1km / 0.06 miles
  • SPENCER ST STATION At 1km / 0.62 miles

GPS : -37.813872, 144.942560

Our rooms

Offering 1, 2 or 3 bedroom apartments with spectacular city or harbour views. All apartments feature full kitchens, open plan living and dining area, private balcony, the option of 1 or 2 bathrooms, internal laundry and security intercom.

  • 2 Bedroom 2 Bathroom offer luxurious livining with balcony
    2 Bedroom 2 Bathroom offer luxurious livining with balcony

    Our 2 Bedroom 2 Bathroom Apartments offer 2 Double Beds, luxurious bathroom and open plan kitchen, dining and lounge opening onto a private balcony. Maximum number of people will be 4

  • 2 Bedroom with 1 queen and 1 double bed
    2 Bedroom with 1 queen and 1 double bed

    Enjoy spacious living in this 2 bedroom, 1 Bathroom apartment featuring 1x Queen bed and 1x Double bed, open plan living/dining area, fully equipped kitchen, laundry facilities and balcony. Rates are for maximum 4 guests.

  • 1 Bedroom Apartment 1 Queen Bed Water View
    1 Bedroom Apartment 1 Queen Bed Water View

    Enjoy sensational water views from this apartment featuring an open plan living/dining area, fully equipped kitchen, laundry facilities and a balcony. An extra charge is payable for a third person occupying a rollaway bed.

  • 1 Bedroom Apartment 1 Queen Bed
    1 Bedroom Apartment 1 Queen Bed

    Along with a Queen Bed, this cosmopolitan apartment offers a balcony with suburban or city views, open plan living/dining area, full kitchen, laundry facilities and balcony. An extra charge is payable for a third person occupying a rollaway bed.

  • Studio Apartment 1 Queen Bed
    Studio Apartment 1 Queen Bed

    Brand new Studio Deluxe harbourside apartments are compact in size yet include a separate bedroom with Queen bed, fully equipped kitchen, modern bathroom, open plan living area and laundry facilities, all designed for your comfort. Maximum 2 guests.

  • 2 Bedroom Apartment 1 Queen and 2 Single Beds with 2 Bathrooms and Water View
    2 Bedroom Apartment 1 Queen and 2 Single Beds with 2 Bathrooms and Water View

    Enjoy sensational water views from this stylish apartment. Featuring a queen and double bed. 2 bathrooms, private balcony, open plan living/dining, full kitchen and laundry facilities. 5th person cost is $55 per night with a rollaway bed.

  • 3 Bedroom Apartment 1 Queen and 2 Double Beds with 2 Bathrooms and Water View
    3 Bedroom Apartment 1 Queen and 2 Double Beds with 2 Bathrooms and Water View

    Enjoy panoramic water and city views, 2 bathrooms, balcony, open plan living,dining, kitchen, laundry facilities. Choice of a Queen and 2 Doubles, OR a Queen, a Double and 2 Single Beds. Extra charge is payable for a 7th person occupying a rollaway bed

  • 80 rooms
  • 100% non-smoking hotel
  • 100 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Telephone
    • TV with VCR
    • Radio in room
    • Opening windows
    • Remote control TV
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Crib on request
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Your meetings and events

Our meeting rooms


  • Number of meeting rooms: 1
  • Maximum size: 18 m2
  • Maximum capacity: 8

Our customer reviews for Grand Mercure Apartments Docklands

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 587 reviews

53LadyDi 2015/10/15
« Girls Weekend Away »

Location & apartment were fabulous, Very quiet and easy access to city, however service was little underdone. In particular lack of amenties, towels etc. although once requested they were eventually supplied.

GMSebelMelb, General Manager at Grand Mercure Melbourne Docklands, responded to this review

Dear 53LadyDi Thank you for your review - I do appreciate your feedback on the stay and am pleased to see you had such a great time with us during your "Girls Weekend". We hope to welcome you back again in the near future. Warm regards, Robert Costabile General Manager – Operations

janicef98 2015/09/16
« 1 night stay »

There were 4 adults and one child and the two bedroom apartment accommodate us all very comfortably. The rooms were fresh and spacious and a nice view. Service from the staff was great also. We would definitely stay again.

GMSebelMelb, General Manager at Grand Mercure Melbourne Docklands, responded to this review

Dear janicef98 Thank you for your review - I do appreciate your feedback on the stay and am pleased to see your family had such a great time with us. We hope to welcome you back again in the near future. Warm regards, Robert Costabile General Manager – Operations

sjm625 2015/04/22
« Overall good but some areas need attention »

It was a nice spacious apartment with a view . There was a lack of information given to us.; We were not told that we could use the heated swimming pool in the main Seibel Hotel.until we checked out. We were believed we could only use the outdoor pool in the Nolan block. The cooking ware was very old scratched and lids not fitting the pots. The air conditioning unit was noisy. We had the fear of using the dryer that it would set off the alarm and this is surely a fault in the extraction system

Dessa007 2015/04/11
« Great location »

My family stayed and had a great time. Only 2 issues were no comunication, hot water failed in the building but we were not notified and had to ring to find out why no hot water but they were aware it, would have been nice to have a note under the door. Also when you arrive in your room, there is no information on how to work thing, where to dine, what to do. Other than those minor things we had a great stay.

d_arkstorm1 2015/04/11
« Easter at Docklands »

Fantastic location. disappointed with the apartment and service. No modem available at check in so no internet which we were supposed to get as advantage plus members. Reception promised that they would call us the next morning with a modem that was going to be returned but there was no call for our whole stay. The apartment was run down, marks on walls, dust and spider webs in corners, blinds faulty, mould in bathrooms on ceiling and tiles and dirty cutlery which we had to clean before using. Carton of milk was open in fridge and off. We booked a one bedroom apartment, but were given a 2 bedroom apartment and were told this was an upgrade. We don't see this as an upgrade in any way at all as you gain an extra bedroom that you cant use and lose the cosiness and it seems the quality. We paid extra to get the water views but the room was on a very low floor, which we could just see the water through the trees. Close to one of the most disappointing rooms that we have experienced through accor. I am starting to feel that because we get our membership discount we are getting put into lesser quality or not quite right rooms, which is unfair as we pay quite a high fee to be members of accor advantage plus. This feeling comes from a number of stays at different hotels over the past year, and this apartment has topped it off. On a positive note. we discovered the New Quay Buffet in the docklands. The food is mostly seafood, and great value for what you get and the food was magnificent. This is a must for seafood lovers.

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