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Suite Novotel Marrakech - hotel reviews in Marrakech
Hotel code: 6218
Accorhotels.com customer reviews in partnership with TripAdvisor
"Nice place but service was disappointing"
16th March 2012, lafillette7, London
We had a bit of trouble at this hotel unfortunately. Breakfast was fantastic, turndown service was wonderful, the room was excellent. Marrakech itself is beautiful and the location was very convenient. But the people at the front desk were really unhelpful. They would often ignore you even when you were standing directly in front of them waiting to be helped. One of the people working at the desk actually ignored me for two minutes before leaving the desk unattended for another few. He returned to the general vicinity to chat to another staff member in the back but did not return to the desk even though it was clear I really needed help.We also had trouble with the water in the gym - we had been warned before coming to only drink bottled/purified water to avoid illness. We decided to refill our bottles at the water cooler in the hotel's little gym room. Little did we realise (we realised only later after a lot of pain and discomfort, and an unwillingness to be away from the restroom facilities for too long), that the waterbottle attached to the water cooler had a hole in the top and that the staff must have just been refilling it with tap water...Luckily we only came down with this illness in the last 18 hours of our stay so we managed to squeeze in lots of touristy things on the whole. But we shouldn't have had to go through that.
"1 Night in Marrakesch"
1st June 2011, Switzerland
We used this hotel for our 1st night in Marrakesch. Not to fare away from the airport, easy to find. Quite a walk into the center, but taxi is affordable. Would come back to this hotel any time. Big rooms, ideal also for family with children.
"Nice hotel, good location"
27th May 2011, Sofia, Bulgaria
The location of hotel is very good close to Medina. Medina is in walking distance,but taxi is also not expensive. Don't pay more than 15-20 MAD from Medina to the hotel. We stayed in a room with double bed and two single beds. The room is a little bit small for three people and one of the single bed is on the floor. Service is good. I really recomend this hotel.
Hotel address
Rue Haroun ErrachidQuartier de l'hivernage
40020 MARRAKECH
MOROCCO
How to reach the hotel
GPS :N 31° 37' 21.80'' W 8° 0' 8.20''
Contact the hotel
- Tel. (+212)524424540
- Fax. (+212)524424541
- H6218@ACCOR.COM
