Hotel - Sofitel London Heathrow
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Sofitel Hotel

Sofitel London Heathrow Hotel

Terminal 5  London Heathrow Airport 
TW6 2GD  LONDON
UNITED KINGDOM

10,345 reviews
TripAdvisor Rating Based on 10,345 reviews
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From 161.60 GBP Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Air Conditioning

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)

Catering

  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 55 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

All 605 rooms blend high-end technology with elegant design. A plush bed, mini fridge, work space, free WIFI and soundproof windows are among smart lifestyle touches. Ideal Heathrow accommodation for families with adjoining rooms available

  • 605 rooms
  • 605 non-smoking rooms
  • 10 rooms for people with reduced mobility
  • 25 family rooms
  • 63 connecting rooms
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Web TV
    • Telephone
    • Direct dial telephone
    • Crib on request
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Sofitel London Heathrow

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 10,345 reviews

Bill3769 2017/04/16
« Overnight at Heathrow »

For an overnight at T5, the Sofitel is convenient for the Terminal, although a fair walk, it is he only one connected to Departures. I found it reasonably priced, clean and a well kitted out room, with charging station, and separate walk in shower and decent sized bath.

SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Bill3769 Thank you very much for taking the time to leave us a review of your recent stay with us. Our location is indeed excellent as we are directly connected to Heathrow Terminal 5 via a covered walkway, offering comfort and convenience as a priority. It also gives me pleasure to read that the facilities in our rooms, including our walk-in showers and large baths, helped to make your stay here that little bit more special. Once again I appreciate your feedback and I hope to see you again in the near future at Sofitel London Heathrow. Kind regards, James Berry – General Manager Sofitel London Heathrow

IdiotRules4Name 2017/04/04
« Convenient & Comfortable »

Sofitel Heathrow is conveniently located adjoining LHR Terminal 5 so no need for transport to and from the airport. The hotel is new and well appointed, includes bars & restaurants and has plenty of rooms all with good natural light. The staff are very cosmopolitan, very competent and also very friendly. This is a nice place to be if you are transiting overnight, arriving late or leaving early from Heathrow.

SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear IdiotRules4Name, Thank you for taking the time to post your feedback following your recent stay with us. It is a pleasure to read that you were particularly pleased with the location of the hotel as we are indeed directly connected to the terminal 5 via a covered walkway. I am also thrilled to see that you found our ambassadors to be very friendly and very competent. I will share your comment with the entire team as an encouragement to keep delivering a high standard of service to our guest. I would like to thank you for choosing the Sofitel London Heathrow and we look forward to welcoming you back soon. Kind regards, James Berry – General Manager Sofitel London Heathrow

Linda S 2017/04/01
« Must experienced »

Fabulous excellent good service . Good atmosphere,staff very friendly professionel values for money.great location and food amazing facilities great ovall great hotel and definitely recommended to all when traveling from Heathrow Terminal 5

SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Linda S, Thank you for posting such good comments regarding your recent stay in Sofitel London Heathrow. It is a pleasure to note that your stay was a good experience and that you particularly appreciated our hotel facilities and the service provided by our ambassadors. Our hotel is indeed is real asset for travellers from every Heathrow airport terminals. We greatly thank you for your feedback and for recommending our hotel, hoping to welcome you back soon. Kind Regards, James Berry - General Manager Sofitel London Heathrow

Venicegirl55 2017/03/27
« A Very Comfortable Break From Flying! »

Spent one night here during our return to the US and couldn't have asked for anything more! Upgraded to a luxury room: spacious, very clean and extremely quiet. Convenient location and welcoming staff.

SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Venicegirl55 Thank you for taking the time to review our hotel following your recent stay with us. Such a delight to read your comment and to see that our hotel met entirely all your expectations regarding the cleanliness, the quietness and the location. I am also glad that you could experience our Luxury room thanks to an upgrade. Thank you again for your feedback, I hope to welcome you back in the near future. Kind Regards, James Berry – General Manager Sofitel London Heathrow

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