Hotel - Sofitel London Heathrow
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Sofitel Hotel

Sofitel London Heathrow Hotel

Terminal 5  London Heathrow Airport 
TW6 2GD  LONDON
UNITED KINGDOM

10,510 reviews
TripAdvisor Rating Based on 10,510 reviews
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From 135.20 GBP Non member rate
From 128.44 GBP Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Air Conditioning

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)

Catering

  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 55 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

All 605 rooms blend high-end technology with elegant design. A plush bed, mini fridge, work space, free WIFI and soundproof windows are among smart lifestyle touches. Ideal Heathrow accommodation for families with adjoining rooms available

  • 605 rooms
  • 605 non-smoking rooms
  • 10 rooms for people with reduced mobility
  • 25 family rooms
  • 63 connecting rooms
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Web TV
    • Telephone
    • Direct dial telephone
    • Crib on request
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Sofitel London Heathrow

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 10,510 reviews
dabmrb 2017/05/05
« Heathrow stay »

The Terminal 5 location is great for this airport hotel. Good restaurants at the hotel make it a very convenient stay for the night before a morning departure. Easy access to and from the hotel to all terminals makes it very convenient. Rooms are modern and have all the conveniences required for a comfortable stay.

SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear dabmrb, Thank you very much for sharing your experience of your stay here at Sofitel London Heathrow. I am delighted to read that our restaurants were the perfect choice for you ahead of your early morning flight the next day. I am also extremely pleased that our excellent location with direct access to Terminal 5 via a covered walkway ensured the easiest of journeys when travelling the next day. Thank you again, and we hope to welcome you back again very soon to Sofitel London Heathrow. Kind regards, James Berry – General Manager Sofitel London Heathrow

GH1996 2017/05/05
« perfect stay »

We always stay here when flying from Heathrow. This time it was a special anniversary. We were upgraded snd our room decorated with petals, chocolates and swan towels. It was a lovely surprise. The service is always excellent and the food great. Highly recommended.

SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear GH1996, Thank you very much your lovely review and from the full team and I, congratulations on your special anniversary - it was our pleasure to create some magnifique moments to help make this a stay to remember. I am extremely pleased to learn that the food served from our Restaurants and the service you received from our Ambassadors met all your expectations. Everyone at the hotel will be delighted to learn that they continue to make this a “perfect” place to stay when travelling from Heathrow. I would like to thank you again for your feedback and we look forward to welcoming you back to the Sofitel London Heathrow in the near future. Kind regards, James Berry – General Manager Sofitel London Heathrow

Bill3769 2017/04/16
« Overnight at Heathrow »

For an overnight at T5, the Sofitel is convenient for the Terminal, although a fair walk, it is he only one connected to Departures. I found it reasonably priced, clean and a well kitted out room, with charging station, and separate walk in shower and decent sized bath.

SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Bill3769 Thank you very much for taking the time to leave us a review of your recent stay with us. Our location is indeed excellent as we are directly connected to Heathrow Terminal 5 via a covered walkway, offering comfort and convenience as a priority. It also gives me pleasure to read that the facilities in our rooms, including our walk-in showers and large baths, helped to make your stay here that little bit more special. Once again I appreciate your feedback and I hope to see you again in the near future at Sofitel London Heathrow. Kind regards, James Berry – General Manager Sofitel London Heathrow

IdiotRules4Name 2017/04/04
« Convenient & Comfortable »

Sofitel Heathrow is conveniently located adjoining LHR Terminal 5 so no need for transport to and from the airport. The hotel is new and well appointed, includes bars & restaurants and has plenty of rooms all with good natural light. The staff are very cosmopolitan, very competent and also very friendly. This is a nice place to be if you are transiting overnight, arriving late or leaving early from Heathrow.

SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear IdiotRules4Name, Thank you for taking the time to post your feedback following your recent stay with us. It is a pleasure to read that you were particularly pleased with the location of the hotel as we are indeed directly connected to the terminal 5 via a covered walkway. I am also thrilled to see that you found our ambassadors to be very friendly and very competent. I will share your comment with the entire team as an encouragement to keep delivering a high standard of service to our guest. I would like to thank you for choosing the Sofitel London Heathrow and we look forward to welcoming you back soon. Kind regards, James Berry – General Manager Sofitel London Heathrow

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