Hotel - Sofitel London Heathrow
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Sofitel Hotel

Sofitel London Heathrow hotel

Terminal 5  London Heathrow Airport 
TW6 2GD LONDON
UNITED KINGDOM

9,503 reviews
TripAdvisor Rating Based on 9,503 reviews
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Hotel Sofitel London Heathrow

French luxury and local cuisine in the worlds most exciting cities

The Sofitel London Heathrow Airport is the only Heathrow Airport hotel with direct access to Terminal 5 within the airport and easy access to the other terminals. Sofitel London Heathrow has 605 non-smoking bedrooms including 27 suites, 45 meeting rooms, two restaurants, two bars and a tea salon as well as a variety of private dining options. The hotel also offers a hair salon, a state-of-the-art health spa and gym and a on-site car park.

The hotel has direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow express/connect rail connection and is only a 21 minute train journey to and from Central London by train .

Hotel extras
  • Walkways to the world
  • Haute couture meetings and events
  • Revive and rejuvenate in luxury
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 55 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Hotel - Sofitel London Heathrow

Terminal 5
London Heathrow Airport
TW6 2GD
LONDON
UNITED KINGDOM

Tel: (+44)20/87577777
Fax: (+44)20/87577701

Check-in from 14h00
Check out up to 12h00
Access and transport
  • National Express : Heathrow T 5
  • Piccadilly Line : Heathrow T 5
  • LONDON GATWICK At 38km / 23.61 miles
  • LONDON HEATHROW At 0km / 0 miles
  • LONDON STANSTEAD At 48.28km / 30 miles
  • HEATHROW EXPRESS T5 At 0.16km / 0.1 miles
  • HEATHROW TERMINAL 5 At 0km / 0 miles
  • LONDON PADDINGTON At 25.26km / 15.7 miles
  • LONDON ST PANCRAS At 18.4km / 11.43 miles
  • LONDON WATERLOO At 29.93km / 18.6 miles

GPS : 51.473500, -0.491500

Our rooms

All 578 rooms blend high-end technology with elegant design. A plush bed, mini fridge, work space, free WIFI and soundproof windows are among smart lifestyle touches. Ideal Heathrow accommodation for families with adjoining rooms available

  • SUPERIOR ROOM - 2 Single beds
    SUPERIOR ROOM - 2 Single beds Superior Room

    28 m² (300 sq.ft.) Comfortable room with flat-screen TV, bathroom with bath and separate walk-in shower. Complimentary unlimited WIFI or broadband Internet access, interconnecting rooms available (on request).

  • Classic Room, Twin Beds
    Classic Room, Twin Beds Classic Room

    26 m²/277 sq.ft., flat-screen TV, bathroom with bath and separate walk-in shower, FREE limited bandwidth Internet (WIFI or broadband). Some rooms with internal Zen Garden views, 1 extra bed available for a child up to 12 years old (GBP20 extra per night)

  • Superior room, king size bed
    Superior room, king size bed Superior Room

    28 m² (300 sq.ft.) Comfortable room with king-size bed, flatscreen TV, bathroom with bath and separate walk-in shower. Complimentary unlimited WIFI or broadband Internet access, 1 extra bed available for a child up to 12 years old (GBP20 extra per night).

  • Classic Room, Queen size Bed
    Classic Room, Queen size Bed Classic Room

    26 m²/277 sq.ft., flat-screen TV, bathroom with bath and separate walk-in shower, FREE limited bandwidth Internet(WIFI or broadband). Some rooms with internal Zen Garden views, one extra bed available for a child up to 12 years old (GBP20 extra per night)

  • LuxuryRoom, king-size bed, Club Millesime Lounge access.
    LuxuryRoom, king-size bed, Club Millesime Lounge access. Luxury Room Club Sofitel

    32 m²/341 sq.ft., flat-screen TV, bathroom with bath, separate shower and TV. Club Millésime Lounge access. FREE Internet access, FREE light breakfast in Club Millésime Lounge. 1 extra bed available for a child up to 12 years old (£20 extra per night)

  • Prestige Suite - 1 bedroom, 1 living room, Club Millesime Lounge access.
    Prestige Suite - 1 bedroom, 1 living room, Club Millesime Lounge access. Prestige Suite

    54-64 m²/575-682 sq.ft., FREE WIFI or broadband Internet access, FREE light breakfast in Club Millésime. Selection of FREE soft drinks and alcoholic beverages in minibar. Club Millésime Lounge access and access to The Spa Hydro Suite

  • Luxury Room, 2 single beds, Club Millesime Lounge access
    Luxury Room, 2 single beds, Club Millesime Lounge access Luxury Room Club Sofitel

    32 m²/341 sq.ft., bathroom with bathtub, separate walk-in shower and TV. Club Millésime Lounge access. FREE unlimited Internet access, FREE light breakfast in Club Millésime Lounge. Accessible rooms and interconnecting rooms available (on request).

  • Opera Suite - 2 bedrooms, 1 living room, Club Millesime Lounge access.
    Opera Suite - 2 bedrooms, 1 living room, Club Millesime Lounge access. Opera Suite

    95 m²/1012 sq.ft., FREE unlimited WIFI or broadband Internet access, FREE light breakfast in Club Millésime. Selection of FREE soft drinks and alcoholic beverages in minibar. Club Millésime Lounge access and access to The Spa Hydro Suite.

  • Imperial Suite - 2 bedrooms, living room, dining room, Club Millesime Lounge access.
    Imperial Suite - 2 bedrooms, living room, dining room, Club Millesime Lounge access. Imperial Suite

    165 m²/1760 sq.ft. Runway view. Swarovski Crystal bathrooms. FREE unlimited Internet access, FREE light breakfast in Club Millésime. Selection of soft drinks and alcoholic drinks in minibar. Access to Club Millésime Lounge and to The Spa Hydro Suite

  • Junior Suite - large room with king-size bed plus sofa bed, Club Millesime Lounge access.
    Junior Suite - large room with king-size bed plus sofa bed, Club Millesime Lounge access. Junior Suite

    35 m²/373 sq.ft., bathroom with bath and separate walk-in shower, sofa bed ideal for up to 2 children. Club Millésime Lounge access. FREE unlimited WIFI or broadband Internet access, FREE light breakfast in Club Millésime. FREE soft drinks in minibar.

  • 605 rooms
  • 605 non-smoking rooms
  • 10 rooms for people with reduced mobility
  • 25 family rooms
  • 63 connecting rooms
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Web TV
    • Telephone
    • Direct dial telephone
    • Crib on request
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

LA BELLE EPOQUE Restaurant
Lunch 12:00 - 14:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LA BELLE EPOQUE Type of cuisine: French


Experience Gourmet French cuisine with an Asian twist at the 3 AA Rosette awarded fine-dining restaurant. Express lunches, private dining and a Chef's Table are available.

Find out more and book
VIVRE - L EXPERIENCE DES SAVEURS Restaurant
Dinner 18:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

VIVRE - L EXPERIENCE DES SAVEURS Type of cuisine: Thematic cuisine


This innovative Heathrow restaurant's open kitchens are like a theater of international cuisine, with a deli and hot wok, grill, pizza and dessert stations. Dine al fresco on seasonal meat, fish and vegetarian dishes, with a glass of beer or fine wine.

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TEA 5 Restaurant
Lunch 07:00 - 18:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 07:00 - 18:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

TEA 5 Type of cuisine: Cafe


Settle into a sofa at this Heathrow tea salon and select from 31 teas from around the world. Ideal for an informal meeting or quiet break at Heathrow, the tea salon is open all day, every day for coffees, cold drinks, light meals and homemade pastries.

Find out more and book
See all our restaurants
LA BAR PARISIENNE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LA BAR PARISIENNE


In partnership with the famous champagne house, Perrier-Jouët Bar offers an extensive menu of champagnes as well as wines and other drinks. Rich gold and green tones create an intimate atmosphere in this atrium setting. Available for private parties.

SPHERE BAR & LOUNGE Bar
Photo non contractuelle / Strictly non binding
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

SPHERE BAR & LOUNGE


Striking Icelandic décor and a fireplace enhance the vibrant mood of this popular London bar and lounge at Heathrow. Signature cocktails are served along with wine, beer, and clever small bites, like specialty canapés served during televised sport games.

See all our bars
See all our restaurants and bars

Your meetings and events

Sofitel London Heathrow Meeting Room

Our meeting rooms


  • Number of meeting rooms: 55
  • Maximum size: 1,309 m2
  • Maximum capacity: 1,300
  • Maximum banquet capacity: 1,000

Our customer reviews for Sofitel London Heathrow

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.5/5 Based on 9,503 reviews

Vimorato 2016/11/24
« Luxury night in Heathrow »

Perfect for those in transit to connection flights, confortable and clean rooms, great staff! Easy access to terminal 5, you will take a 10 minutes walking until the check in area. Easy access to London underground as well!

Gillismeth 2016/11/16
« Convenient »

Convenient position at the airport though still a long walk to T5. Rooms were as expected with quality bathroom toiletries. Breakfast was excellent, great choice of everything you could think of and top quality. Fantastic service from Magda.

SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Gillismeth, Thank you for your feedback after your recent stay at Sofitel London Heathrow. I am glad that you were pleased by the quality of service delivered by Magda. Our location is indeed convenient as we are directly connected to Heathrow Terminal 5 via an covered walkway, offering easy access to all the transport links going into Central London and to the other Heathrow Terminals. Also it is very good to know you enjoyed our buffet breakfast and your room met completely your expectations. We appreciate your feedback and we look forward to welcoming you back when travelling through Heathrow. Yours Sincerely, James Berry – General Manager Sofitel London Heathrow

224DavidR224 2016/11/08
« Much improved food in main restaurant »

I stay in Sofitel Heathrow regularly as it is so convenient for early morning Terminal 5 departures. The parking plus room deal that I got on this occasion was really good value. The staff as always were friendly and helpful, particularly at reception in getting me an early dinner booking when the restaurant was already very full. The rooms are all large and well set out with everything that you could need. For me the only difference versus previous stays was the fact that I thought the food offering in the main restaurant was much better than in the past. The squid starter was truly exceptional, and the rib eye steak was very good. My wife agreed, and thought that the Veloute and sea bass were also excellent. I shall continue to be a fan of this hotel

SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear 224DavidR224, Thank you for taking the time to share your wonderful feedback and for being our loyal guest at Sofitel London Heathrow. It is a real pleasure to read that you had another relaxing stay and that you enjoyed many aspects of your stay including the park and fly options that you found to be very good value and the friendly and helpful service from our ambassadors particularly the reception. I am also very thrilled to learn that you found the food offerings from our Vivre restaurants to have improved and that you enjoyed many dishes especially the squid which you found to be truly exceptional, I have already shared your feedback to our Food and Beverage department as this will serve as a wonderful motivator for the entire team as we continue to strive for service excellence. We thank you for your loyalty and we look forward to welcome you back again in not too distant future. Yours Sincerely, James Berry – General Manager Sofitel London Heathrow

richgl1953 2016/10/25
« Expectations met as always »

Again a great stay at this hotel. The staff could not be more helpful and the facilities are great. Who knows next I even I may have enough time to use the spa! The rooms are spacious and clean. Access to T5 is so easy.

SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear richgl1953, Thank you for sharing your inspiring feedback on Trip Advisor. It was a real pleasure to welcome you back. It is always a delight to know that your recent stay met your expectations with the highlights including the convenience of our location, ambassadors who could not be more helpful and our great facilities. Should you wish to book our spa in advance on your next visit, please do not hesitate to contact our spa department at thespa@sofitelheathrow.com and we will personally ensure that you will have a relaxing and enjoyable experience. Thank you again for choosing the Sofitel London Heathrow, we look forward to welcoming you back in the near future. Yours Sincerely, James Berry – General Manager Sofitel London Heathrow

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