Hotel - ibis London Elstree Borehamwood
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Ibis Hotel Hotel

ibis London Elstree Borehamwood Hotel

Elstree Way  Borehamwood 
WD6 1JY  LONDON
UNITED KINGDOM

930 reviews
TripAdvisor Rating Based on 930 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 122 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 16 family rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for ibis London Elstree Borehamwood

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 930 reviews

Ian W 2017/01/20
« Still poor showers »

The only real problem with is nice hotel abdcuts staff are the ridiculously unpredictable showers. You never know if they will stay at the same temperature, or violently change to very hot or very cold without warning. Occasionally one is normal. Until they sort this out it is a major and long standing problem

IbisLondonElstree, Manager at Ibis London Elstree Borehamwood, responded to this review

Dear Guest, I’m so sorry that you were disappointed by your experience saying with us at ibis London Elstree Borehamwood. I appreciate the feedback and rest assured that we take all comments very seriously. We are looking into the matter, but feel free to email me on h6186-gm(at)accor.com to discuss this further. Kind regards, Rodrigo Smania General Manager

GeorgiaTzampazi 2017/01/19
« They forgot to clean the room!!! »

I stayed for 2 days for business and in the morning I left a bit late because my meeting was at lunch time (left the room at 12). When I returned back, I noticed that the room wasn't cleaned at all. I've stayed in this hotel before and I remembered it as a good hotel, so I thought they simply ... forgot and I went to the reception to tell them that. The guy in the reception, simply acknowledged that they didn't clean the room and he said: "there is nothing we can do now". The following morning, I complained about that during checkout and I was told that because I left the DND: "do not disturb" sign outside of the room while I was in, the cleaners didn't want to interrupt me. I told the receptionist that I do understand that but what I don't understand is why they didn't cleaned the room after I left. So she simply replied that "the cleaners left and nobody could clean your room". I explained that I'm a platinum member of Acor and I stay many days a year in hotels and having my room not cleaned was a unique experience. I also told her that Ibis hotels have a 15 min guarantee policy that applies "to any service which is included within the cost of your room" and cleaning is included but she replied that it is only when things break. So, not only this hotel failed to provide me with the service I've paid, they also lied about their policy and also tried to put the blame to me for having the do not disturb sign while I was inside the room

IbisLondonElstree, Manager at Ibis London Elstree Borehamwood, responded to this review

Dear Guest Many thanks for letting us know your thoughts. I was disappointed to learn that our housekeeping team missed to clean your room during to the Do Not Disturb sign left on the door. Email me at h6186-gm(at)accor.com if you’d like to discuss things further. With kind regards, Rodrigo Smania General Manager

Tim L 2016/11/30
« excellent value for money, clean and confortable »

We stay at this hotel whenever we are visiting London, it works well for us as it is much cheaper and better appointed then the london hotels of similar rating, yet on a direct route to St Pancras station and with a carpark. We stayed Friday and saturday nights on a club accor deal which included breakfast, on both mornings we were asked to pay for breakfast, when explaining it was in the rate, a quick check on the computer confirmed this, so why did it happen the second morning.

IbisLondonElstree, Manager at Ibis London Elstree Borehamwood, responded to this review

Dear Guest, Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to ibis London Elstree Borehamwood very soon. Kind regards, Rodrigo A Smania General Manager

PJ M 2016/11/21
« As good as ever »

I stay at this hotel every month, it's basic enough but has all you want, free wi fi, decent tv channel selection, very friendly staff, the only thing that's let it down is the door entry system, the cards always run out of charge and you get up to your room say on the 4th floor then the card key does not work, all the way back to reception to get it re-charged, it is a pain, but that's my only gripe otherwise its as good as you will get and I will continue to use it.

IbisLondonElstree, Manager at Ibis London Elstree Borehamwood, responded to this review

Dear Guest, Thank you for leaving a review here. I also would like to thank you for your loyalty. I am glad you enjoy your stays with us. I have noted your comments regarding the key card and I working on that. Please feel free to contact me the next time you are in the hotel. Kind regards, Rodrigo A Smania General Manager

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