Hotel addressJumeirah Beach Residence
PO BOX 473828
UNITED ARAB EMIRATES
How to reach the hotelGPS :N 25° 4' 39.05'' E 55° 7' 56.02''
Contact the hotel
- Tel. (+971)4/4484848
- Fax. (+971)4/4328456
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Sofitel Dubai Jumeirah Beach - hotel reviews in Dubai
Hotel code: 6146
Accorhotels.com customer reviews in partnership with TripAdvisor
"Great stay at Sofitel"
19th February 2013, Joanne835, Cambridge, United Kingdom
We stayed here for 5 nights. Staff can't do enough for you. Spotless. Bed huge and comfy. My only negative points were the amount of sun loungers round the pool, not enough and unfortunately the building work at the front. We were on the 19th floor and were above the cranes. If you stay here within the next 18 months make sure you are on the 15th or above. It would be fair if the lower hotels rooms were discounted (I don't know if they are) because the hotel is superb and this is out of their control. Would definately recommend it, the location is perfect. On 'The Walk' where there's loads of restaurants. Happy Hour (2 hours 6pm-8pm in The Hub) worked out very reasonable.View management response »
Management responseDear Guest,Thank you for staying at Sofitel and for your comments on the excellent service offered by Ambassadors, guest room comfort, the hotel location and the Hub. The construction in the front will be over later this year as communicated by Dubai Municipality. We hope to have you back after that. Thank you again for your time.Sincerely,Sami NasserGeneral Managercustomer.firstname.lastname@example.org
"Would be even better if we got the room we booked...."
24th January 2013, 154rachel, Adelaide, Australia
If arriving at 2am wasn't enough, to find out the twin room we booked wasn't available when we arrived was very diappointing. Yes we were upgraded which was lovely as the room was immaculate and fabulous. But after 18 days in hostels in Europe in bunk beds, i just wanted my own bed. We were upgraded to a room with only 1 bed, so we had to share after we had booked a twin room with 2 beds. We were told the rooms cannot be guaranteed even after payment and booking. The rooms are fabulous as are the facilities are amazing, shame about the front desk service and rooms booked not guaranteed
"Very good place to stay at"
24th January 2013, Beirut, Lebanon
My only comment is that the SPA is for women only! which was shock. Fortunately the concierge was very helpful and indication a good SPA close .The food was great, the rooms very big, the view amazing. So a good hotel I would definitely recommendView management response »
Management responseDear Guest,Thank you for staying at Sofitel and for taking the time to share your feedback. Due to limited number of twin rooms, we always advise our guests in advance that the room is subject to availability. I understand your disappointment when you had to share a bed with your companion and I, on behalf of the team here, apologise for the same. I hope you will give us another opportunity to serve us better in future.Sincerely,Sami NasserGeneral Managercustomer.email@example.com