Hotel - Sofitel Dubai Jumeirah Beach
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Sofitel Hotel

Sofitel Dubai Jumeirah Beach Hotel

Jumeirah Beach Residence  JBR on The Walk, The Beach 
473 828  DUBAI
UNITED ARAB EMIRATES

5,376 reviews
TripAdvisor Rating Based on 5,376 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Beauty salon (Paying)
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

This Dubai beach hotel's 398 rooms and 40 suites - 12 prestige and one imperial - are spacious, contemporary and luxurious, pairing French elegance with Arabic influences. The luxury Dubai hotel rooms all have sea views and balconies.

  • 438 rooms
  • 213 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 132 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Sofitel Dubai Jumeirah Beach

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 5,376 reviews

Vanessa B 2017/05/03
« Excellent Hotel »

Lovely hotel with pool and also near the beach. Friendly staff and good food. Very comfortable beds. It was also very easy to get a taxi from the hotel to visit other parts of the city and to get to the airport.

SofitelDubaiJBR, Guest Relations Manager at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Mrs. Vanessa, First and foremost, allow me to thank your loyalty and for this nice review which will definitely encourage our staff to continue delivering great quality service to exceed the expectations of our guests. We are happy you have enjoyed the view from your room, along with the hotel location and facilities. The rooms in the hotel are designed and furnished to accommodate the needs of our guests by providing the highest quality service in the most luxurious atmosphere. We are pleased you have enjoyed your stay with us. Once again thank you for your nice comment and we look forward to welcoming you back soon. Kind Regards, Omayma Mourai Guest Experience Manager

Sonia T 2017/03/08
« March holiday stay »

Upon arrival service was reasonable at check in. When we arrived at our room however, the view was terrible and of a next door building and the room wasn't as clean as we would expect for a 5 star hotel. After expressing our concerns the next morning however, the hotel was kind enough to move us into a better cleaner room and this was much more comfortable. The beds are comfortable, good shower but toilet room is very tight. The gym facilities are ok, a little small, The pool area was nice.

SofitelDubaiJBR, Guest Relations Manager at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Sonia, It is always a pleasure to receive our guest's input as we strive to continuously improve the quality of our services. I am sorry that your first room did not meet your expectations, but am happy that we had the opportunity to offer you another that was more suited to your needs. Thank you for sharing your experience, and we hope to have the honour of welcoming you back in the future. Sincerely, Simon Stewart

lalith s 2017/02/14
« Anniversary getaway »

The upgraded room had the best view but no direct sunshine , and that's what we wanted, But the staff, specially MrAli, a young manager ? trainee and later his senior Mr.Kazim, went out of their way to make it up, offered alternative rooms and even booked us onto The Palm resort later as requested , They seemed to be genuinely interested in our satisfaction, we shall Return

Bruno F 2016/12/06
« Brand new Opera Suite »

Very nice and brand new opera suite in the Sofitel Hotel, modern and confortable furniture. German who guided me to my room has been very nice explaining me everything in the Suite. Also in the millénisme club lounge all the staff were attentiv, nice and helpfull. The only things a regret is that my suite hasn't been made up in the mirning (though requested with the sign system) when having a late check out at 4pm and that there was no special check in desk for club members and a personal buttler service as in the Sofitel Jumeirah beach in Dubai

SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Bruno F, Thank you very much for your compliments shared here on Tripadvisor. We are glad to read about your great experience and happy that you enjoyed your suite and the Club Millesime service. Most of our hotels offer a dedicated butler service and Sofitel Dubai Jumeirah Beach is one of them. We look forward to welcoming you at Sofitel soon again. Kind regards, Gabor Bors

S8195HTalaaa 2016/11/18
« The worst time at sofitel »

The phones was broken... no hot water in the shower. No evening cleaning..this is not my first time at this hotel.. but the worest I can't recommend it any more to any one until I know u fix and maintenance the room

SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for taking the time to review your stay, I thoroughly value and appreciate your feedback. We were deeply sorry to hear that on this occasion we failed to meet your expectations regarding the evening cleaning and we sincerely apologize for the unexpected technical problems mentioned. Your observations were shared with the management team for their attention. We hope we will have the opportunity to welcome you back soon, where you will find our services much more improved. Kind regards, Gabor Bors

Salma S 2016/10/14
« Amazing »

All ist just amazing. very warm welcome infront of the hotel and at the reception, i cant forget how good the lady named Nasrine who welcome us at the reseption. We didnt have to wait any longer to be able to go to our room, although we came really early. the room is very funktional, not so spacy but very beautiful. and the view is just amazing. There is some cigarette recess on the wall at the balcony, maybe they should clean it? My husband and me are not smoking so it bothers me a little bit, but the balcony is actually pretty nice. The breakfast is very good, we have many choices. infront of the hotel there is always taxis, very convenient. It was really wonderful and we hope to come back again soon!

SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Salma S, Thank you very much for this review of your recent stay at Sofitel Dubai Jumeirah Beach. We are glad to know that you enjoyed your stay with us and we thank you for your observations and for complimenting our reception team. We hope that you present us with the opportunity to welcome you back in the near future! Sincerely, Gabor Bors

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