Hotel - Pullman ZamZam Makkah
section.presentation.hotel.accorhotels
Pullman Hotel

Pullman ZamZam Makkah Hotel

Abraj Al Bait Complex  King Abdel Aziz Endowment 
21955  MAKKAH
SAUDI ARABIA

755 reviews
TripAdvisor Rating Based on 755 reviews
Best price guarantee
From
From 550.00 SAR Non member rate
From 495.00 SAR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Select your dates 550.00 SAR

Pullman ZamZam Makkah Hotel

Hotels combining lifestyle and design, for business and leisure

For Umrah & Hajj, Pullman ZamZam Makkah greets the pilgrims who enjoy the magnificent view of the holy Kaaba and Masjid Haram mosque. Amidst the grandeur of the Abraj Al Bait complex, 1,315 spacious suites and deluxe rooms offer in-room audio of prayer services at Masjid al-Haram. Savour international cuisines in all-day dining restaurants, grab-and-go from Tea lounge, or order in-room dining 24 hours a day. The hotel envelops you in an atmosphere of spirituality for a memorable experience.

Millions of Muslims perform the Umrah and Hajj pilgrimage to Makkah every year, joining pilgrims from around the world at the magnificent Masjid al-Haram mosque. Hotel guests can enter the mosque directly through a direct access of King Abdulaziz gate. Visitors also marvel at the Quran Gate to Muhammad's birthplace, and at the astounding four-faced clock atop the Makkah Royal Clock Tower Hotel, the largest and highest in the world, visible from 25 kilometres away.

Hotel extras
  • Masjid al-Haram or Kaaba views
  • Free WIFI
  • Family rooms
  • Valet car park
  • Laundry and ironing services
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 17h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • KING ABDULAZIZ INT

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • KING ABDULAZIZ INT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Catering

  • 3 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Hotel - Pullman ZamZam Makkah

Abraj Al Bait Complex
King Abdel Aziz Endowment
21955
MAKKAH
SAUDI ARABIA

Tel: (+966)1/25715555
Fax: (+966)1/25715999

Check-in from 17h00
Check out up to 12h00
Access and transport
  • SAPTCO : Jeddah Bus Station
  • KING ABDULAZIZ INT At 85km / 52.82 miles  - Shuttle paying

GPS : 21.419314, 39.824662

Our rooms

1,300 elegant and luxuriously furnished rooms/suites offer you an incredibly comfortable stay with a peaceful atmosphere for the religious or spiritually inclined. All rooms feature international plugs, satellite television and Internet access.

  • CLASSIC ROOM, 2 Single Size Beds, City View
    CLASSIC ROOM, 2 Single Size Beds, City View

    The 37 sq.m. room invites you to enjoy Makkah city view. Room is equipped with 32" LCD-IPTV. We offer free Internet, tea-coffee making facility, one bathroom shower/tub and in-room Haram audio.

  • SUPERIOR ROOM, 2 Single Size Beds, Partial Haram View
    SUPERIOR ROOM, 2 Single Size Beds, Partial Haram View

    The 37 sq.m. room invites you to enjoy the partial Haram view. Room is equipped with 32" LCD-IPTV. We offer free Internet, tea-coffee making facility, one bathroom shower/tub and in-room Haram audio.

  • DELUXE ROOM, 2 Single Size Beds, Partial Kaaba View
    DELUXE ROOM, 2 Single Size Beds, Partial Kaaba View

    The 37 sq.m. room invites you to enjoy the partial Kaaba view. The room is equipped with 32" LCD-IPTV. We offer free Internet, tea-coffee making facility, one bathroom shower/tub and in-room Haram audio.

  • CLASSIC ROOM, 4 Single Size Beds, City View
    CLASSIC ROOM, 4 Single Size Beds, City View

    The 37 sq.m. room invites you to enjoy Makkah city view. This room is equipped with 32" LCD-IPTV. We offer free Internet, tea-coffee making facility, one bathroom shower/tub and in-room Haram audio.

  • JUNIOR SUITE, 2 Single Size Beds, City View
    JUNIOR SUITE, 2 Single Size Beds, City View

    This 45 sq.m. suite offers state-of-the-art interior with a private lounge. For your convenience we offer free Internet, kitchenette, tea-coffee making facilities, one bathroom shower/tub, 42" LCD-TV and in-room Haram audio.

  • EXECUTIVE SUITE, 1 King Size Bed, 2 Single Size Beds, Kabaa View
    EXECUTIVE SUITE, 1 King Size Bed, 2 Single Size Beds, Kabaa View

    The 55 sq.m. suite offers an enchanting captivating bedroom designed for comfort. The two bedroom suite is provided with separate living room, free Internet, tea-coffee making facility, kitchenette, sofa, 42"LCD and one bathroom shower/tub.

  • PRESIDENTIAL SUITE, 1 Double Size Bed, 2 Single Size Beds, City View
    PRESIDENTIAL SUITE, 1 Double Size Bed, 2 Single Size Beds, City View

    A spacious 70 sq.m. suite with tasteful decor includes two bedrooms, living/dining room elegantly rounded off. The best choice suite provided with free Internet, two 42"LCD, tea-coffee making facility, kitchenette, sofa and two bathrooms.

  • PRESIDENTIAL SUITE, 1 Double Size Bed, 2 Single Size Beds, Partial Haram View
    PRESIDENTIAL SUITE, 1 Double Size Bed, 2 Single Size Beds, Partial Haram View

    A spacious 70 sq.m. suite with tasteful decor includes two bedrooms, living/dining room elegantly rounded off. The best choice suite provided with free Internet, two 42"LCD, tea-coffee making facility, kitchenette, sofa and two bathrooms.

  • PRESIDENTIAL SUITE, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View
    PRESIDENTIAL SUITE, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

    A spacious 70 sq.m. suite with tasteful decor includes two bedrooms, living/dining room elegantly rounded off. The best choice suite provided with free Internet, two 42"LCD, tea-coffee making facility, kitchenette, sofa and two bathrooms.

  • 1,315 rooms
  • 41 non-smoking rooms
  • 15 rooms for people with reduced mobility
  • 855 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

AL YASMINE Restaurant
Lunch 12:30 - 15:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 19:30 - 23:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

AL YASMINE Type of cuisine: International


The international buffet restaurant - Al Yasmine - provides a rich experience with international, Arabian and Asian cuisines, served in a truly Islamic ambience

Find out more and book
LOBBY LOUNGE Restaurant
Lunch 12:30 - 15:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 15:30 - 23:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE Type of cuisine: Cafe


The Tea Garden provides a light healthy meal and a tempting array of delicious Arabic or French pastries in an elegant style; it's also an ideal place for families and friends to meet around a wide selection of tea, coffee and refreshing drinks.

Find out more and book
AL ZAHRA Restaurant
Lunch 12:30 - 15:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 19:30 - 23:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

AL ZAHRA Type of cuisine: International


Our Main Restaurant - Al Zahra - provides a rich experience with international, Arabian and Asian cuisines, served in a truly Islamic ambience

Find out more and book
See all our restaurants
See all our restaurants and bars

Our customer reviews for Pullman ZamZam Makkah

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 755 reviews
FKashmir 2017/01/16
« Comfortable stay with good service »

Stayed at the hotel for 2 nights. The room was clean with comfortable beds. The staff is courteous & quick to offer help. The room was a bit cramped with space. Bigger room size would have made it even better. Haram is quite near. But for those having difficulty in walking (old people), consider that there is a fair bit of walk through the hotel complex all the way to inside of Haram.

minnes0tausa 2016/12/09
« Great location poor quality »

For the price and standard it advertises, the room was really bad. Carpet smelled bad. I am almost certain this carpet wasn't changed in years. Room had smell of smoking. Couches were beat up and worn out. Even the bell man that helped load our luggage had torn up uniform. All of the above tells me that they are simply in making money and NOT investing in the property. Next time I will stay in the other hotel in the clock tower. There were no dishes, silverware or even a knife to cut the fresh fruit bowl that was there when we checked in the first day. These little details are absolutely important for the price and standard that you advertise. A couple of good things: 1. Location is the best. 2. The behavior and professional service provided by room service folks was outstanding. one person stands out, his name is Kamal (not sure about the spelling). 3. Breakfast was very good, however, I was expecting to see more fresh fruits instead of canned food. You should hire more people at breakfast time so the poor guys that work there can breath a little and catch up with the crowd. All three mornings we could not find spoons.

See more In partnership with

Web-users rating

Other web-users rate our hotel

Booking

Best price guarantee
From
From 550.00 SAR Non member rate
From 495.00 SAR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages

Our other hotels nearby

At 160 m Fairmont Makkah Clock Royal Tower
Fairmont Makkah Clock Royal Tower
From
From 950.00 SAR Non member rate
From 950.00 SAR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 180 m Swissôtel Makkah
Swissôtel Makkah
From
From 720.00 SAR Non member rate
From 720.00 SAR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.2 km Raffles Makkah Palace
Raffles Makkah Palace
From
From 1200.00 SAR Non member rate
From 1200.00 SAR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 3.2 km ibis Styles Makkah (Opening March 2017)
ibis Styles Makkah (Opening March 2017) Hotel
From
From N/A --- Non member rate
From N/A --- Member's rate Members’ Rate, join while you book
0P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in MAKKAH
Select your dates 550.00 SAR Book from 550.00 SAR