Hotel address50 Tran Phu Street
0 NHA TRANG
How to reach the hotelGPS :N 12° 14' 16.70'' E 109° 11' 47.69''
Contact the hotel
- Tel. (+84)58/6256900
- Fax. (+84)58/6256901
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Novotel Nha Trang - hotel reviews in Nha Trang
Hotel code: 6033
Accorhotels.com customer reviews in partnership with TripAdvisor
"good location， beautiful sea view， nice staff"
22nd September 2013, renxinguo, shang hai
good location， beautiful sea view， nice staff ， 1km to the nha trang center . the swimming pool is mantain , can not use now. but u can swimming in the sea. hotel have some chair and towel on the beach. 4 island trip have same funny . vinpeal park is a good lacation for stay one day： many interest games and the food price is not high.Electronic games are free. but we no such time to play them, so just play the water park. it's funny .
"Well done Novotel"
21st September 2013, Uli963, Coolum Beach, Australia
We have been to Nha Trang many times and stayed at different hotels, not anymore. The Novotel is a beautiful hotel to stay at. The service is amazing and the rooms and views from the hotel, wow. We stayed in a superior room on the 16th floor with uninterrupted views over the ocean. We had a wonderful time and will be back next year.
20th September 2013, mhhudson, Whakatane, New Zealand
From the first time we entered the hotel we were treated well. Staff learnt our names, anticipated our needs and provided excellent service. Tu at the restaurant provides fabulous food. The beach is across a busy road, which is hard to navigate at times, but sometimes staff helped us to cross. The beach had hotel loungers and towels. You could also order drinks and snacks from there. I have stayed at more prestigious hotels, but I have never been made to feel so special. I even received a cake at breakfast in acknowledgment of my birthday. Thanks Novatel Nha Trang. I had a great visit.
"Good Hotel, Could Be Better"
26th July 2013, Adonis486, Atlanta, Georgia, USA
We stayed here for 2 nights and the overall experience was good. The hotel itself is clean, located across the street from the beach so you only have to walk a few minutes to the beach. The rooms are decent size with a great view of the beach. Service is a bit slow, expect at least 30 minutes whenever you ask them for something. What disappointing the most is the buffets at the hotel. They are too expensive with a very small selection of food to choose from. Overall, this is a good hotel to stay at but don't eat thereView management response »
Management responseDear Adonis486Thank you for staying at Novotel Nha Trang during your recent visit to Nha Trang. We are very glad to know that you liked our room and location. Your comment are very important to us to maintain our standard and bring guest excellent experience. May I inform you that when ordering room service or from the beach bar, it will take us at least 30 minutes to prepare and transfer to guest. I’m sorry that our standard didn't meet your expectation.Could you please share with us which service took so much time by sending email to us at: firstname.lastname@example.org so that I can investigate to improve better service. I will also check the buffet as it is the first time we receive the comment.Thank you again for your feedback and we hope to have another chance to welcome you at Novotel Nha Trang again.With personal regards,Domenic Barth (Mr.)General Manager
"Novotel Nha Trang"
16th February 2013, vinhnthe, Hanoi
I wish if the area would have been larger to accomodate a little bit larger swimming pool. Crossing the busy Tran Phu road could be a problem for not only kids but any boby. It is suggested to allocate some staff to guide or help people get though the traffic.View management response »
Management responseDear vinhntheThank you for your comment here on tripadvisor. We have appointed a staff to assist guest to the beach and hope we will have a chance to serve you better in the near future.Sincerely,Thuy NguyenDirector of Sales & Marketing
"Best bang for your buck"
23rd October 2012, sirajdn, Singapore, Singapore
The hotel location is awesome and the sea view from the room (sea view rooms) was very good.. you wake up to fantastic view. the rooms were pretty huge and well taken care of.. Had a special night in this hotel ... The staffs are very friendly and are there to attend to your needs when you need them... the food at the restaurant wasnt very good... i tried the A-la-carte food and had to reject a steak sandwich cos it was served cold !! .. But they rectified it.. Overall ... a nice hotel..View management response »
Management responseDear sirajdnThank you for sharing your experience at Novotel Nha Trang. We are happy that you’ve enjoyed our hotel nice room and good location as well as friendly staffs. Your valued comments have been shared with our department concerned and appropriate measurements have been taken to better serve you during your next stay!We hope to welcome you back at Novotel Nha Trang.Sincerely,Thuy NguyenDirector of Sales & Marketing
20th August 2012, Cougar46, Newman, Australia
A Good value hotel, stayed in the suite room which has a double balcony and plenty of room. Hotel staff are polite and helpful with easy access to taxi's, shops and all types of dinning. An execellent golf course at Diamond bay which is 12 kms away or 20 minutes in a taxi.
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