Novotel Cardiff Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 1,330 reviews

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Novotel Cardiff Centre - Image 1
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Schooner Way, Atlantic Wharf, CF10 4RT CARDIFF, United Kingdom

Description

Hotel extras

  • Leisure facilities including heated pool, jacuzzi, sauna, steam room and gym

  • Central location, located near the major shopping district

  • Ten fully-equipped meeting rooms

  • Cardiff Central station is just 1.5 km away

  • Secure parking available on-site

Our accommodation(s)

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Hotel location

Novotel Cardiff Centre

Schooner Way, Atlantic Wharf
CF10 4RT CARDIFF
United Kingdom

GPS:51.47643, -3.167866

Telephone
Fax +44 29 2048 1491

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Customs Shed Cardiff

Non contractual photo

Indulge your taste buds at The Customs Shed, located within Novotel. Savour an array of both local and international dishes in a relaxed and casual setting. And don't miss out on fantastic breakfast offerings-the perfect way to kickstart your day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,330 reviews

TripAdvisor Rating  4.0/5  2,935 reviews

Certificate of excellence 2024

Caring staff

TripAdvisor rating 5.0/5

J D TripAdvisor review

I was a member here a few years ago with the leisure club but decided to pop into the restaurant one night I was very shocked to see some of the old staff like Katia & Ant in the bar and Sofie it was a nice atmosphere with caring staff I’ll be coming back a lot more

Great facilities, good location, friendly helpful staff.

Customer review rating 4.5/5

Emma Solo - Confirmed reviews ALL

I really enjoyed my stay, the hotel has great facilities l especially loved using the swimming pool. The breakfast was very good, I always look forward to the breakfast at a Novotel it’s a real treat. The building was very pleasant, and it was centrally located and very handy for the train station. Lastly the staff were very helpful, pleasant and cheerful which gives a good first impression and makes all the difference.

Dear Emma, Thank you for your kind words about your recent stay at Novotel Cardiff Centre. We are delighted to hear that you enjoyed our great facilities, convenient location, and the friendly and helpful staff. We are glad you had a pleasant experience with us and that you particularly enjoyed using the swimming pool and our breakfast offerings. Your feedback is truly appreciated, and we hope to welcome you back soon. Thanking You, Trevor Fernandes Assistant General Manager.

Exceptional

TripAdvisor rating 5.0/5

Alisha B TripAdvisor review

The stay was amazing, we have been given warm welcome by the reception team members during check in. We were alloted on top floor which had amazing view. Cannot forget to mention the rooms, they are big in size with great facilities. We will definitely visit again.

Dear 193alishab, We're thrilled to hear that your stay with us was amazing! Providing a warm welcome and ensuring our guests feel valued is always our goal, so we're delighted that you had a positive check-in experience with our reception team. It's fantastic that you enjoyed the amazing view from your room on the top floor and found the room size and facilities to your liking. We're grateful for your kind words and are excited to welcome you back for another wonderful stay in the future! Thanking You, Trevor Fernandes Assistant General Manager.

Good stay, we enjoyed it

Customer review rating 4.5/5

Saima Families - Confirmed reviews ALL

Good stay, we enjoyed it. House keeping was great especially Carolina is worth mentioning here. Very helpful, friendly and professional.

Dear Saima, We are delighted to hear that you enjoyed your stay with us. We appreciate your kind words about our housekeeping staff, especially Carolina. Your feedback motivates us to continue providing excellent service. Thank you for choosing Novotel Cardiff Centre. Thanking You, Trevor Fernandes Assistant General Manager.

Short stay with friends

TripAdvisor rating 5.0/5

cliffstoney Friends getaway - TripAdvisor review

Had a great stay with friends,good food and drink. Staff friendly and helpful,rooms clean and nice . Good location 10 minutes walk to Cardiff shopping centre lots of cafes and restaurants. About half hour walk to castle and a further 10 minutes to get to the museum

Dear cliffstoney, We're thrilled to hear that you and your friends had a great stay with us! It's fantastic that you enjoyed our delicious food and drinks, as well as the friendly and helpful service provided by our staff. Clean and comfortable rooms are essential for a pleasant stay, and we're glad that yours met your expectations. Our convenient location, just a short walk from Cardiff shopping center with its abundance of cafes and restaurants, makes exploring the area easy and enjoyable. Thank you for sharing your positive experience, and we hope to welcome you back again soon for another memorable stay! Thanking You, Trevor Fernandes Assistant General Manager.

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Other web-users rate our hotel

  • 830 reviews 9.1/10 Location
  • 1,638 reviews 5.4/10 Room
  • 1,560 reviews 8.6/10 Service
  • 14 reviews 5.4/10 WiFi
  • 833 reviews 5.4/10 Comfort
  • 719 reviews 5/10 Cleanliness
  • 624 reviews 8.3/10 Pool
  • 611 reviews 8.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.