Hotel Pullman Basel Europe
The Pullman Basel Europe is a vibrant hotel that has recently been transformed into one of the outstanding upscale hotels in the city. Discover the inspiring design of our luxuriously appointed rooms, the modern Fit Lounge and the charming bistro. Near the convention center and the old town, the hotel is also ideal with its light-flooded conference rooms for business meetings. The hotel's restaurant, 'Les Quatre Saisons' serves gourmet cuisine inspired by the seasons.
GPS : 47.563069, 7.597840
The rooms provide both a stylish refuge and a place for networking. Among other things, this is ensured by free WIFI/ADSL and a connectivity panel with USB and HDMI ports for the XXL transfer of images and sounds onto the HD monitor.
Our air-conditioned Classic Rooms measure 205-248 sq. ft. (19-23 m²) and feature garden or city views, a large window, comfortable Pullman bed, free Internet, LED TV, multimedia system, voicemail, safe, desk, kettle, minibar and rain shower.
Our large, air-conditioned Superior Rooms measure 291 sq. ft. and feature an understated design, city views, a large window, comfortable Pullman bed, free Internet, LED TV, multimedia system, voicemail, safe, desk, kettle, minibar and rain shower or bath.
Our air-conditioned Classic Rooms measure 194 sq. ft. and feature an understated design and garden views, comfortable Pullman bed measuring 4 x 7 ft., free Internet access, LED TV, multimedia system, voicemail, safe, desk, kettle, minibar and rain shower.
Our bright, large, air-conditioned Deluxe Rooms measure 291 sq. ft. and have an understated design, garden views, Pullman bed, free Internet, Nespresso machine, LED TV, multimedia system, voicemail, safe, desk, minibar, bathrobes and rain shower or bath.
Our air-conditioned Classic Rooms measure 226 sq. ft. (21 m²) and feature their own roof terrace, panoramic views, comfortable Pullman bed, free Internet, LED TV, multimedia system, voicemail, safe, desk, kettle, minibar and rain shower.
Our air-conditioned Junior Suites measure 355 sq. ft. and have their own roof terrace, panoramic views, Pullman bed, free Internet, Nespresso machine, LED TV, multimedia system, voicemail, minibar, bathrobe and large bathroom with rain shower and bathtub.
"Les Quatre Saisons" is a culinary experience. Guests can enjoy excellent seasonal haute cuisine in a relaxed atmosphere, where multiple award-winning chef Peter Moser devises creative seasonal menus.
Pullman hotels are places to meet people. The best example of this is the hotel's new "Europe Bistro." Here, you can meet for a casual lunch or dinner and enjoy delicious regional specialties.
Reviews collected from customers who booked on AccorHotels.com
The Hotel is near to the exhibition area and a short distance to the old city of Basel. In the completely new renovated hotel I had a nice quite room, sufficient space and a comfortable bath. Free internet and new lighting technology in the room were quite useful. Since during exhibitions the price - performance is usually always too high this is also the case with this hotel, but asa business travel we have to live with this fact :(. Nevertheless, Basel is not cheap at all but the hotel is fine and I hope to come back again soon.
Dear JoFra9800 Thank you for the review! We are pleased to receive your kind feedback and appreciate the positive rating. It is a pleasure to see that the modern design and our comfortable bath caught your attention and that you decided to point these out here on TripAdvisor. Thank you for that! I am looking forward to welcome you the next time. Kind Regards Mark Valerius / Front Office Manager
Good sized room with lots of modern features and facilities. Good service and helpful staff. Nice touches such as fresh fruit in our room, free travel card for public transport around the city and a complimentary drink at the bar were most welcome. Location was also ideal being walking distance from the city and the river. Tram outside the front door.
Dear Chris B Thank you very much for having written this very kind review. It is great to read that you enjoyed your overall stay. It is always a pleasure to offer the best service to make you feel at home. You are more than welcome any time and we hope to see you soon again at the Pullman Basel Europe ! Kind Regards Mark Valerius / Front Office Manager
If I am coming again to Basel, I cannot think of any other property. Would love to stay at this property again and again. The staff is very helpful and ever smiling. Very close to Shopping , next to the Tram Station....
Dear Gaurav_L0nd0n I would like to thank you so much for your kind words on Tripadvisor ! We are delighted to read that you had a wonderful stay with us and that you enjoyed our warm and friendly service. I am looking forward to welcome you the next time ! Kind regards Mark Valerius Front Office Manager
Pros: modern rooms with nice touches such as rain showers, Nespresso-type machines in Executive rooms. The major downside with this hotel is the sleep quality. All 7 rooms I have tried over a 7-month period have been very warm. The so called "climate control" has not done anything in any of the rooms, even after complaining. This is because the hotel has no traditional air conditioning. To be able to sleep, I often resorted to opening the small airing hatch - but this only has an effect if the outside temperature is markedly cooler than inside, and if you have a room facing the tram-trafficked street you will not be able to sleep from the noise. Other cons: Average but pricey food in the restaurant, no irons in the rooms, tiny gym and no sauna or pool.
Dear Beneix Thank you very much for taking the time to provide us your detailed feedback ! It is our goal to exceed guest expectation, therefore we are truly sorry that we did not meet your expectations concerning your stay, especially regarding the temperature in your room. Your feedback will be discussed with our maintanance team and we will optimize our cooling and heating system. Please be aware that we do provide irons in the room, just let our reception staff know about your wish and we are more than happy to bring you an iron up to the room. We are very grateful for your impressions and hope to have the pleasure of welcoming you again. Your Pullman Basel Europe Team
Everything very good, except heating in room : system not reacting to pressure on regulation button. Very convenient location both for business and leisure. Close to trams going to the railway station and downtown Basel.
Dear Roger Thank you very much for your feedback ! We are happy to hear that you enjoyed your stay with us. Your feedback regarding the heating system has been discussed with our maintanance department and has been fixed. We are looking forward to welcome you the next time.
Plus: room in general, bed, bathroom/shower, amenities, clean, BBC channels, silence, receptionist at check-in, types of tea at breakfast. Minus: smell of cigarettes in hall outside room (one morning); Some receptionists did not pay attention to the guests passing by. Most important: food and beverage should be much improved! 1) diner not served on trolley if room service, therefore, no good way to eat in room if more than one person has ordered, due to lack of second chair at table, or mobile table in room; 2) room service fee; 3) food of room service should be improved. Food was not warm enough, not worth the price paid. 4) Set-up of the trolley was very poor (no salt/pepper/little bread/no butter/no mayonnaise, no ketchup, no flower etc). 5) breakfast lacks variation in common food, such as fruit, cheese, charcuterie, and only machine coffee offered, moreover personnel need training, e.g. should be instructed not to pick up glasses as if working in a bar (i.e. not to place fingers in glasses when clearing the table, especially not in front of guests).
Dear Guest Thank you very much for your rating. It is our goal to exceed guest expectation, therefore we are truly sorry that we did not meet your expectations concerning your stay, especially regarding your room service and our breakfast buffet. On behalf of the Pullman Basel Europe Team I would like to apologize for any inconvenience we have caused. We are very grateful for your impressions and hope to have the pleasure of welcoming you again.
We made a very good choice to spend my birthday weekend at Pullman Basel Europe Hotel. Apart from an excellent service, we were surprised with nice extras offered by the hotel: - free room upgrade, - 2 free drinks at the hotel bar (membership in Accor hotels), - birthday card and a bottle of prosecco brought to our room. For Saturday night's dinner, a receptionist booked a table for us in a nice fondue restaurant. Breakfast served at the hotel was reach and our room comfortable (large bed) and clean. We enjoyed our stay a lot!
Dear Lidia First of all we would like to thank you for having chosen the Pullman Basel Europe while you stayed in Basel and celebrating your birthday. Also we thank you for having taken the time to share your experience. It is always important for us to make our guests happy ! We are looking forward to welcome you the next time in Basel. Latest for the next birthday.
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