Hotel - Pullman Basel Europe
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Pullman Hotel

Pullman Basel Europe hotel

Clarastrasse 43 
4058 BASEL
SWITZERLAND

592 reviews
TripAdvisor Rating Based on 592 reviews
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From 135.00 CHF Non member rate
From 121.50 CHF Member's rate Members’ Rate, join while you book
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Select your dates 135.00 CHF

Hotel Pullman Basel Europe

Hotels combining lifestyle and design, for business and leisure

The Pullman Basel Europe is a vibrant hotel that has recently been transformed into one of the outstanding upscale hotels in the city. Discover the inspiring design of our luxuriously appointed rooms, the modern Fit Lounge and the charming bistro. Near the convention center and the old town, the hotel is also ideal with its light-flooded conference rooms for business meetings. The hotel's restaurant, 'Les Quatre Saisons' serves gourmet cuisine inspired by the seasons.

Hotel extras
  • 141 elegant and comfortable rooms with free WIFI
  • Modern fitness lounge that benefits from natural light
  • 6 modern meeting rooms that benefit from natural light
  • Creative cuisine at the highest level in the seasonally inspired "Les Quatre Saisons"
  • Close to the Messe Basel exhibition center and with good access for an inspiring city tour
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Pet allowed 15  CHF
  • Breakfast
  • Fitness centre
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Pet allowed 15  CHF
  • Babysitting on request
  • Air Conditioning
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:30-14:00 + 18:00-22:00
    • Opening hours : Week-end 11:30-14:00 + 18:00-22:00

Business services

  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Pullman Basel Europe

Clarastrasse 43
4058
BASEL
SWITZERLAND

Tel: (+41)61/6908080
Fax: (+41)61/6908880

Check-in from 14h00
Check out up to 12h00
Access and transport
  • BASEL TRAM : 1;2;6;14;15;21, Messeplatz
  • BASEL MULHOUSE EUROAIRPORT At 9.5km / 5.9 miles
  • ZURICH AIRPORT At 80km / 49.71 miles
  • DB BAD BAHNHOF At 0.5km / 0.31 miles
  • SBB CFF At 1.5km / 0.93 miles

GPS : 47.563069, 7.597840

Our rooms

The rooms provide both a stylish refuge and a place for networking. Among other things, this is ensured by free WIFI/ADSL and a connectivity panel with USB and HDMI ports for the XXL transfer of images and sounds onto the HD monitor.

  • Classic Double Room with a queen-size or king-size bed
    Classic Double Room with a queen-size or king-size bed

    Our air-conditioned Classic Rooms measure 205-248 sq. ft. (19-23 m²) and feature garden or city views, a large window, comfortable Pullman bed, free Internet, LED TV, multimedia system, voicemail, safe, desk, kettle, minibar and rain shower.

  • Superior Double Room with twin beds or one king bed
    Superior Double Room with twin beds or one king bed

    Our large, air-conditioned Superior Rooms measure 291 sq. ft. and feature an understated design, city views, a large window, comfortable Pullman bed, free Internet, LED TV, multimedia system, voicemail, safe, desk, kettle, minibar and rain shower or bath.

  • Classic Single Room with a single bed and garden view
    Classic Single Room with a single bed and garden view

    Our air-conditioned Classic Rooms measure 194 sq. ft. and feature an understated design and garden views, comfortable Pullman bed measuring 4 x 7 ft., free Internet access, LED TV, multimedia system, voicemail, safe, desk, kettle, minibar and rain shower.

  • Deluxe Room with twin beds or one king-size bed
    Deluxe Room with twin beds or one king-size bed

    Our bright, large, air-conditioned Deluxe Rooms measure 291 sq. ft. and have an understated design, garden views, Pullman bed, free Internet, Nespresso machine, LED TV, multimedia system, voicemail, safe, desk, minibar, bathrobes and rain shower or bath.

  • Classic Double Room with a queen-size bed, its own roof terrace and garden view
    Classic Double Room with a queen-size bed, its own roof terrace and garden view

    Our air-conditioned Classic Rooms measure 226 sq. ft. (21 m²) and feature their own roof terrace, panoramic views, comfortable Pullman bed, free Internet, LED TV, multimedia system, voicemail, safe, desk, kettle, minibar and rain shower.

  • Junior Suite with a king-size bed, Nespresso machine and its own roof terrace, garden view
    Junior Suite with a king-size bed, Nespresso machine and its own roof terrace, garden view

    Our air-conditioned Junior Suites measure 355 sq. ft. and have their own roof terrace, panoramic views, Pullman bed, free Internet, Nespresso machine, LED TV, multimedia system, voicemail, minibar, bathrobe and large bathroom with rain shower and bathtub.

  • 141 rooms
  • 141 non-smoking rooms
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

LES QUATRE SAISONS Restaurant
Lunch 11:30 - 14:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:30 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LES QUATRE SAISONS Type of cuisine: Gourmet


"Les Quatre Saisons" is a culinary experience that has received 18 Gault Millau points and 1 Michelin star. Guests can enjoy excellent haute cuisine from multiple award-winning chef Peter Moser in relaxed surroundings.

Find out more and book
BISTRO EUROPE & LOBBY BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BISTRO EUROPE & LOBBY BAR


Pullman hotels are places to meet people. The best example of this is the hotel's new "Europe Bistro." Here, you can meet for a casual lunch or dinner and enjoy delicious regional specialties.

See all our restaurants and bars

Your meetings and events

Pullman Basel Europe Meeting Room

Our meeting rooms


  • Number of meeting rooms: 10
  • Maximum size: 335 m2
  • Maximum capacity: 250
  • Maximum banquet capacity: 200

Our customer reviews for Pullman Basel Europe

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.5/5 Based on 592 reviews

JoFra9800 2015/09/14
« Convenient Hotel »

The Hotel is near to the exhibition area and a short distance to the old city of Basel. In the completely new renovated hotel I had a nice quite room, sufficient space and a comfortable bath. Free internet and new lighting technology in the room were quite useful. Since during exhibitions the price - performance is usually always too high this is also the case with this hotel, but asa business travel we have to live with this fact :(. Nevertheless, Basel is not cheap at all but the hotel is fine and I hope to come back again soon.

E B, Manager at Pullman Basel Europe Hotel, responded to this review

Dear JoFra9800 Thank you for the review! We are pleased to receive your kind feedback and appreciate the positive rating. It is a pleasure to see that the modern design and our comfortable bath caught your attention and that you decided to point these out here on TripAdvisor. Thank you for that! I am looking forward to welcome you the next time. Kind Regards Mark Valerius / Front Office Manager

Chris B 2015/08/05
« Modern hotel in the heart of the city »

Good sized room with lots of modern features and facilities. Good service and helpful staff. Nice touches such as fresh fruit in our room, free travel card for public transport around the city and a complimentary drink at the bar were most welcome. Location was also ideal being walking distance from the city and the river. Tram outside the front door.

E B, Manager at Pullman Basel Europe Hotel, responded to this review

Dear Chris B Thank you very much for having written this very kind review. It is great to read that you enjoyed your overall stay. It is always a pleasure to offer the best service to make you feel at home. You are more than welcome any time and we hope to see you soon again at the Pullman Basel Europe ! Kind Regards Mark Valerius / Front Office Manager

Gaurav_L0nd0n 2015/05/18
« Excellent Stay: Value for Money »

If I am coming again to Basel, I cannot think of any other property. Would love to stay at this property again and again. The staff is very helpful and ever smiling. Very close to Shopping , next to the Tram Station....

E B, Leiter Front Office at Pullman Basel Europe Hotel, responded to this review

Dear Gaurav_L0nd0n I would like to thank you so much for your kind words on Tripadvisor ! We are delighted to read that you had a wonderful stay with us and that you enjoyed our warm and friendly service. I am looking forward to welcome you the next time ! Kind regards Mark Valerius Front Office Manager

beneix 2015/03/08
« Upgraded Mercure with some remaining issues »

Pros: modern rooms with nice touches such as rain showers, Nespresso-type machines in Executive rooms. The major downside with this hotel is the sleep quality. All 7 rooms I have tried over a 7-month period have been very warm. The so called "climate control" has not done anything in any of the rooms, even after complaining. This is because the hotel has no traditional air conditioning. To be able to sleep, I often resorted to opening the small airing hatch - but this only has an effect if the outside temperature is markedly cooler than inside, and if you have a room facing the tram-trafficked street you will not be able to sleep from the noise. Other cons: Average but pricey food in the restaurant, no irons in the rooms, tiny gym and no sauna or pool.

E B, Manager at Pullman Basel Europe Hotel, responded to this review

Dear Beneix Thank you very much for taking the time to provide us your detailed feedback ! It is our goal to exceed guest expectation, therefore we are truly sorry that we did not meet your expectations concerning your stay, especially regarding the temperature in your room. Your feedback will be discussed with our maintanance team and we will optimize our cooling and heating system. Please be aware that we do provide irons in the room, just let our reception staff know about your wish and we are more than happy to bring you an iron up to the room. We are very grateful for your impressions and hope to have the pleasure of welcoming you again. Your Pullman Basel Europe Team

Roger B 2015/01/15
« Great stay »

Everything very good, except heating in room : system not reacting to pressure on regulation button. Very convenient location both for business and leisure. Close to trams going to the railway station and downtown Basel.

E B, Manager at Pullman Basel Europe Hotel, responded to this review

Dear Roger Thank you very much for your feedback ! We are happy to hear that you enjoyed your stay with us. Your feedback regarding the heating system has been discussed with our maintanance department and has been fixed. We are looking forward to welcome you the next time.

FSH-NL 2015/01/11
« room very good, other services could be improved »

Plus: room in general, bed, bathroom/shower, amenities, clean, BBC channels, silence, receptionist at check-in, types of tea at breakfast. Minus: smell of cigarettes in hall outside room (one morning); Some receptionists did not pay attention to the guests passing by. Most important: food and beverage should be much improved! 1) diner not served on trolley if room service, therefore, no good way to eat in room if more than one person has ordered, due to lack of second chair at table, or mobile table in room; 2) room service fee; 3) food of room service should be improved. Food was not warm enough, not worth the price paid. 4) Set-up of the trolley was very poor (no salt/pepper/little bread/no butter/no mayonnaise, no ketchup, no flower etc). 5) breakfast lacks variation in common food, such as fruit, cheese, charcuterie, and only machine coffee offered, moreover personnel need training, e.g. should be instructed not to pick up glasses as if working in a bar (i.e. not to place fingers in glasses when clearing the table, especially not in front of guests).

E B, Manager at Pullman Basel Europe Hotel, responded to this review

Dear Guest Thank you very much for your rating. It is our goal to exceed guest expectation, therefore we are truly sorry that we did not meet your expectations concerning your stay, especially regarding your room service and our breakfast buffet. On behalf of the Pullman Basel Europe Team I would like to apologize for any inconvenience we have caused. We are very grateful for your impressions and hope to have the pleasure of welcoming you again.

lidiag84 2015/01/07
« Very nice surprise »

We made a very good choice to spend my birthday weekend at Pullman Basel Europe Hotel. Apart from an excellent service, we were surprised with nice extras offered by the hotel: - free room upgrade, - 2 free drinks at the hotel bar (membership in Accor hotels), - birthday card and a bottle of prosecco brought to our room. For Saturday night's dinner, a receptionist booked a table for us in a nice fondue restaurant. Breakfast served at the hotel was reach and our room comfortable (large bed) and clean. We enjoyed our stay a lot!

E B, Manager at Pullman Basel Europe Hotel, responded to this review

Dear Lidia First of all we would like to thank you for having chosen the Pullman Basel Europe while you stayed in Basel and celebrating your birthday. Also we thank you for having taken the time to share your experience. It is always important for us to make our guests happy ! We are looking forward to welcome you the next time in Basel. Latest for the next birthday.

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