Ibis Berlin City Süd 3 stars

Customer review rating (ALL Rating) 4.1/5 350 reviews

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Ibis Berlin City Süd - Image 1
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Ibis Berlin City Süd - Image 4
Jahnstrasse 13, 12347 BERLIN, Germany

Description

Hotel extras

  • Bus stop to BER Airport in 2 min. walking distance

  • Near Estrel Convention Center

  • Hotel parking lot

  • 24/7 hotel bar

  • Hotel parking lot

Our accommodation(s)

Hotel location

Ibis Berlin City Süd

Jahnstrasse 13
12347 BERLIN
Germany

GPS:52.461141, 13.444444

Telephone
Fax +49 30 68500868

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Breakfast
  • Bar

HOTELBAR

Our cozy hotel bar is open 24/ 7. We offer a wide range of drinks and snacks. You can also linger in front of our large TV in the lobby.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  350 reviews

TripAdvisor Rating  4.0/5  339 reviews

Hotel is old and smelly but team is wonderfull

Customer review rating 3.5/5

Vincent G. Solo - Confirmed reviews ALL

Rooms need some refurbishment. My room was smelling a lot cold tabbacco. I was not able to change room but they offered me breakfast... I wouldn't recommend for more than one night nor for a romantic stay....

Dear Guest, We are sorry to hear that your stay with us did not meet your expectations. We appreciate your feedback and take it seriously. It is very important to us to offer our guests a comfortable and pleasant stay. We are pleased that you highlighted our team positively. Our team always strives to make our guests' stay as pleasant as possible. Please accept our sincere apologies for the inconvenience you experienced. We hope to welcome you back in the future and exceed your expectations. With kind regards, Your ibis Berlin City Süd hotel team

good position and essential for an holiday trip

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Rooms clean, comfortable beds and good position near to a metro stations.

Dear guest, We are very pleased that you appreciate the location of our hotel and the cleanliness of our rooms. The proximity to the subway station is indeed a great advantage and we are glad that you emphasize this positively. We hope that you had a pleasant time during your stay with us. With kind regards, Your ibis Berlin City Süd hotel team

Friendly welcome in Neu-Köln

Customer review rating 4.0/5

Gerald Business - Confirmed reviews ALL

It was a pleasant stay for two nights at the ibis in Neu-Köln. The staff was very friendly, the room rather spacious for an ibis and the breakfast good.

Dear Guest, we are very pleased that you enjoyed your stay with us at the ibis Berlin City Süd. It is always a pleasure to hear that our friendly staff and breakfast left a positive impression. We hope to welcome you again on your next trip. With kind regards, Your team from the Hotel ibis Berlin City Süd

The receptionist was great!

Customer review rating 4.5/5

Simone Friends - Confirmed reviews ALL

The guy at the reception was so nice and welcoming, really felt the whole experience was improved by his kindness and easy-going attitude. Would definitely come back even only for the relaxed attitude!

Dear guest, It's a delight to hear such positive remarks about our reception staff. Our team's prime focus is to ensure your stay is as welcoming and comfortable as possible. The relaxed and friendly atmosphere you have experienced is something we pride ourselves on. Your words of appreciation will certainly be passed on to our team. It's always a pleasure to know that we have made a positive impact on your stay. We look forward to welcoming you back to ibis Berlin City Süd in the near future. Kind regards.

Good stay, But...

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

...I book 10 day in advance. When booking: - I asked for a room with a view to the Garden. I got a room with a view to tow fire escape stairs in the backyard. When mentioned it seemed that no-one had read my note about my view-wish. - you see pictures from rooms including a red low chair. No such chair to find in the room unless you upgrade to a more expensive category. All in all I enjoyed my 5-stay, but missed the low chair and a better view when I spend time on ‘my’ room (No 101).

Dear Guest, Your detailed feedback is greatly appreciated. We regret to hear that your room did not meet your initial request for a garden view. Your comfort and satisfaction are paramount to us, therefore we value your observations as they help us in our ongoing efforts to enhance our services. Regarding the absence of the red low chair, your point is noted. We ensure our guests that all photos are representative of our varying room categories. We truly apologize for any misunderstanding caused and any subsequent inconvenience it might have caused during your stay. We are pleased to hear that despite these issues, you enjoyed your 5-day stay with us. We hope to have the opportunity to serve you better in the future at ibis Berlin City Süd. Best regards.

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Other web-users rate our hotel

  • 352 reviews 7.8/10 Location
  • 519 reviews 6.1/10 Room
  • 400 reviews 9.2/10 Service
  • 17 reviews 6.4/10 WiFi
  • 251 reviews 6.8/10 Cleanliness
  • 249 reviews 8.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.