Hotel - Sofitel Queenstown Hotel and Spa
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Sofitel Hotel

Sofitel Queenstown Hotel and Spa Hotel

8 Duke Street  PO Box 1797 
9300  QUEENSTOWN
NEW ZEALAND

1,465 reviews
TripAdvisor Rating Based on 1,465 reviews
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From 296.10 NZD Non member rate
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • Airport shuttle
    • QUEENSTOWN AIRPORT (Paying)
    • Queenstouw Int. and Dom. Airport (Paying)
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Rafting (Nearby)
    • Rowing (Nearby)
    • Sailing facilities (Nearby)
    • Water skiing (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Boules/petanque (Nearby)
    • Bowling
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Roller-skating (Nearby)
    • Skating rink (Nearby)
  • Skiing
    • Ski school facilities (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)
    • Ski rack facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 3 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Elegantly and luxuriously designed, all rooms feature a Sofitel MyBed, double spa, separate rain shower, surround sound entertainment system, espresso machine, under floor heating, WiFi access and special French amenities.

  • 85 rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Sofitel Queenstown Hotel and Spa

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 1,465 reviews
501nf2017 2017/05/29
« Memorable »

Travelling as a couple we spent a week at the Sofitel at the end of March. Arriving mid morning following an overnight flight the welcome at reception was warm and gracious. This set the tone for a special time at an exceptional establishment. This hotel has managed to strike the balance between being too stuffy at one extreme and over familiar at the other. Just perfect. How? well the restaurant at breakfast is well managed and even when busy coped seamlessly. The bar staff in the lounge area took real pride in offering their guests outstanding service with a genuine smile. Add to this rooms that are comfortable and well designed.Top this off with the Senior Concierge, Seamus. To find someone with such an extraordinary talent for a job is rare. His knowledge and enthusiasm were infectious.The benchmark of the profession. It is fair to say he notched our visit up from great to truly memorable. Bravo Sofitel Queenstown. An hotel at the top of its game and thanks to all the staff from a couple of well travelled Brits who never give reviews.

559julesl 2017/05/21
« Amazing location and service »

Don't think there's a better location if a view is not your priority. Honestly the whole of Queenstown is spectacular wherever you are located so you'll see plenty of the view whilst out and about. Such a fabulous location, you step right out into the centre of town. The service was exceptional, especially from Dayana and Chris. Great brekkie too. We got a complimentary upgrade to a suite which was very handy whilst travelling with a baby. Beds very comfy and suite was lovely. Go to Bella cucina for dinner!

foscyn00 2017/05/09
« Simply beautiful »

The Sofitel is in the best location close to town and other tour pickup The rooms are very comfortable and definitely meets the Sofitel standards The staff as always are friendly helpful and very obliging The scenery is the best I have ever experienced

VincentMacquet, General Manager at Sofitel Queenstown Hotel & Spa, responded to this review

Bonjour Foscyn00, Thank you very much for having taken the time to share your recent Sofitel experience. It is a pleasure to know that our friendly staff enhanced your experience and that you enjoyed our comfortable rooms. Thank you again for your comments, we look forward to the opportunity of welcoming you back in the near future. Sincerely, Vincent Macquet General Manager

Ron H 2017/03/01
« Outstanding »

Perfectly located, service is faultless and facilities are perfect. We were greeted on arrival, felt special immediately. The breakfast is worth it alone. The rooms are well appointed and serviced regularly by very attentive staff.

VincentMacquet, General Manager at Sofitel Queenstown Hotel & Spa, responded to this review

Bonjour Ron H, We are very pleased to read that you had such an amazing experience and that you enjoyed your stay with us. I am delighted to learn that you felt special from the moment of your arrival and that our Ambassadors met your expectations by providing the genuine and friendly service that we pride ourselves on. Thank you again for your feedback, we look forward to welcoming you back to Sofitel Queenstown Hotel & Spa. Sincerely, Vincent Macquet General Manager

kevinpN1039HZ 2017/02/16
« relaxed »

very relaxing and the staff were very friendly and excellent at there jobs service was great stay again for sure food was brilliant room service was great and great to have valet parking overall just what you need on a holiday thanks to all of the staff at sofitel

VincentMacquet, General Manager at Sofitel Queenstown Hotel & Spa, responded to this review

Bonjour KevinpN1039HZ, Thank you very much for sharing your recent experience at Sofitel Queenstown Hotel & Spa. It is a pleasure to read about your Magnifique stay and the relaxing time you had with us. We sincerely hope to have the privilege of welcoming you back in the near future. Kindest regards, Vincent Macquet General Manager

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