Mercure Biarritz Centre Plaza Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 1,042 reviews

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Mercure Biarritz Centre Plaza Hotel - Image 1
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Mercure Biarritz Centre Plaza Hotel - Image 3
Mercure Biarritz Centre Plaza Hotel - Image 4
10 avenue Edouard VII, 64200 BIARRITZ, France

Description

Hotel extras

  • Recently renovated with modern touches enhancing its original Art Deco soul

  • Downtown, opposite the Grande Plage and Casino. Private parking (extra fee)

  • Walking distance to Biarritz's tourist spots-Phare, Musée de la Mer, ports

  • Bar + shady terrace with ocean view. Unwind with WiFi + digital newspapers

  • Locavore: In-room lunch + dinner, "Bocaux" mason jars from Bouchon Biarrot

Our accommodation(s)

Hotel location

Mercure Biarritz Centre Plaza Hotel

10 avenue Edouard VII
64200 BIARRITZ
France

GPS:43.482804, -1.558653

Telephone
Fax +33 5 59 22 22 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BAR DU PLAZA

The Plaza Bar overlooking the Grand Beach is open all through your stay, with a new look featuring soft marine colors inspired by ocean light and Art Nouveau. From breakfast to a sunset aperitif,

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,042 reviews

TripAdvisor Rating  4.0/5  505 reviews

Certificate of excellence 2024

Great location, warm and discreet service. Breakfast with a view!

Customer review rating 5.0/5

Aline Business - Confirmed reviews ALL

Great stay, quiet room, comfortable bed. Breakfast on the ground floor in this art deco style cafe with an ocean view beats it all!

Dear Madam, We are delighted that you enjoyed your stay at the Mercure Plaza Hotel in Biarritz. Your satisfaction is our priority, and we are happy to know that you enjoyed our warm and discreet service, as well as the comfort of your room and bed. Our breakfast at the café on the ground floor, with its breathtaking view of the ocean, is indeed a privileged moment for our guests. We are proud of our Art Deco style and the unique atmosphere it creates in our establishment. We hope to welcome you again during your next stay in Biarritz. Thanking you once again and hoping to have the pleasure of welcoming you again, Please receive, Dear Madam, our sincere thanks. Thuy VU, Managing director

Great Location

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Surrounded by good restaurants.

Dear Sir, Thank you for letting us know how you felt about your last stay at the Hotel Plaza in Biarritz. We are delighted that you had an excellent stay and that our establishment met your expectations. Also, we will not fail to share your appreciation with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Thanking you once again and hoping to have the pleasure of welcoming you again, Please receive, dear Sir, our sincere thanks. Thuy VU, General manager

very well located, we enjoyed

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

rooms are quite nice, very well located, people are friendly, only I can complain is not having a enough and different food in the rest specially in the evening

Dear Sir, Thank you for taking the time to comment on your stay at the Mercure Biarritz Centre Plaza Hotel. We are delighted to hear that you enjoyed our recently renovated building.. We very much appreciate your comments about the reception staff. We pride ourselves on providing a peaceful and comfortable environment for our guests, even in inclement weather. We thank you once again and hope to have the pleasure of welcoming you again, Please accept, dear Sir, our sincere thanks. Thuy VU, General Manager

Approachable and helpful staff

Customer review rating 3.5/5

Maree Friends - Confirmed reviews ALL

Lovely room with view, helpful staff, but few places in room for storing items. Was living from suitcase. My main and big issue is that the rooms were hot, particularly at night and I could not sleep. There was no air conditioning available despite it being advertised on all publicity. Apparently room cooling is not possible until summer. Admittedly it was unseasonably warm for the first 3 nights. Noise from the street was loud so that leaving the window open was not an option. Staff provided a fan which helped.

Dear Madam, Thank you for letting us know how you felt about your last stay at the Hotel Plaza in Biarritz. Indeed, in recent weeks, we have experienced unusually low temperatures for the season in Biarritz. However, we are aware that the weekend of your arrival, the heat was exceptionally high, which posed a challenge for our air conditioning system. We sincerely apologize for any inconvenience this may have caused during your stay. Hoping to keep your confidence and have the pleasure of welcoming you again, Please receive, dear Madam, our sincere thanks. Thuy VU, Managing Director

Lovely view, nice large room

Customer review rating 5.0/5

Mickey F. Couples - Confirmed reviews ALL

Very good breakfast. Laurence was extremely helpful and nice making reservations for us and giving good information!

Dear Sir, Thank you for your review of our hotel, the Mercure Biarritz Centre Plaza Hotel. We are delighted that you enjoyed your stay with us. We attach great importance to hospitality and strive to make each guest’s stay as comfortable and enjoyable as possible. Thank you again for sharing your experience with us. If you wish, we invite you to share your experience on TripAdvisor or Google. Your feedback is valuable to us as it helps us to increase our reputation, improve our services and enhance the work of our teams. Hoping to have the pleasure of welcoming you again, Dear Sir, please accept our sincere thanks. Thuy VU, Managing director

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Other web-users rate our hotel

  • 444 reviews 9.5/10 Location
  • 526 reviews 7.6/10 Room
  • 576 reviews 9.3/10 Service
  • 253 reviews 8.3/10 Breakfast
  • 137 reviews 8.1/10 Cleanliness
  • 127 reviews 8.6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.