Ibis budget Geneve Aeroport 1 star

Customer review rating (ALL Rating) 4.4/5 953 reviews

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Avenue Louis-Casai 26, 1216 GENEVA, Switzerland

Description

Hotel extras

  • 7 minutes from the airport via bus no. 10

  • Free WIFI throughout the hotel

  • Public transport tickets offered to guests during stay

  • Balexert shopping center opposite the hotel

  • Reception open 24 hrs a day

Our accommodation(s)

Hotel location

Ibis budget Geneve Aeroport

Avenue Louis-Casai 26
1216 GENEVA
Switzerland

GPS:46.220554, 6.113331

Telephone
Fax +41 22 710 46 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Swiss Bistro

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  953 reviews

TripAdvisor Rating  3.5/5  1,109 reviews

Close to Airport & Transportation

Customer review rating 4.0/5

Daniel Couples - Confirmed reviews ALL

The facade of the hotel is impressive. The entrance however is less imposing. The lifts can only be activated with a room card. The room had a nice view. It was clean and appeared well-maintained. The only disappointment was the breakfast for which I paid extra. The hot food choice was limited and did not include omelette, or bacon. There were also no saucers for the coffee cups. When I queried these with the staff I was simply told: "this is a budget hotel". Perhaps, but I spent around Chf 800 and expected more. There were cooked pork sausages and hard boiled eggs - it could not have cost that much more for the hotel to provide omelette as well, or saucers for the cups.

Dear Daniel, Thank you for providing us with feedback about your recent experience. We are pleased to hear that the view from your room was to your liking and that you found the room to be clean and well-maintained. In reference to the breakfast offerings, we aim to provide a variety of choices while balancing the value and cost efficiency expected at a budget accommodation. While we currently do not include items such as omelettes and bacon, we will certainly take your feedback into consideration for future improvements to our breakfast menu. We also regret to hear that our staff's English proficiency did not meet your expectations. Continuous training is a part of our commitment to guest satisfaction, and we will focus on enhancing our language skills to better assist our international guests. We hope to welcome you back in the future for an improved stay. All the best, Marc Fischer, General Manager

There are some unfavorable changes

Customer review rating 2.0/5

Lindiwe Business - Confirmed reviews ALL

I have been using this hotel for over 10 years. I choose it because of its cleanliness but on this occasion for my stay of three days sheets were not changed. Upon inquiring I was told that the sheets are now changed every three days unless you make a specific request, this not written anywhere nor are we told upon check-in. What I didn’t know is that even the floors are not swept. During my stay bins were emptied towels changed but the floors remained unclean. It was disappointing coming back to an unswept room and dirty sheets after my meetings..

Dear Lindiwe, Thank you for taking the time to share your feedback. We regret to learn that your recent stay did not meet the high standards of cleanliness you've come to expect from us. We maintain a rigorous cleaning schedule, though we understand that our new bed linen policy of changing sheets every three days may not have been clearly communicated. We also acknowledge your concerns regarding the cleanliness of the floors and assure you that our team is dedicated to maintaining a clean and welcoming environment for all our guests. We are continuously working to balance our commitment to sustainable practices, such as reducing water and detergent usage, with the comfort and expectations of our guests. We thank you for your understanding and for your loyalty to our hotel over the years. We hope to have the opportunity to welcome you back for a more memorable stay in future. Kind regards, Marc Fischer, General Manager

Very good

Customer review rating 5.0/5

Eugenio F. L. Business - Confirmed reviews ALL

Very comfortable

Dear Eugenio Fatima, Thank you for such a great review. It is heartening to learn that the cleanliness standards at our hotel met your expectations, and we are thrilled to maintain this level of service for all our guests. We are equally pleased to see our efforts in sustainable development recognized and will continue to uphold these important initiatives. Your positive remarks are a testament to our commitment to offering a responsible and comfortable stay. Furthermore, it is gratifying to hear that you would consider staying with us again. We take great pride in providing a service that makes our guests want to return. Lastly, we are curious to know more about the team member who made such a positive impact on your stay. Our staff is dedicated to ensuring your comfort and satisfaction, and it would be a joy to pass on your compliments to the individual who went above and beyond for you. We look forward to a return visit from you in the future. Best wishes, Céline, Assistant manager

good good

Customer review rating 4.0/5

Nojeem A. Solo - Confirmed reviews ALL

good good

Dear Guest, Thank you for taking the time to share your review. We are delighted to hear that you found our team member at the front desk to be exceptionally helpful. Our staff always strives to provide the best service possible, and your recognition of their efforts is sincerely appreciated. We do, however, regret to hear about the aspects of your stay that did not fully meet your expectations. As part of our commitment to providing a value-focused accommodation experience, we have noted that the lack of a refrigerator in the room was a concern for you. ibis Budget Geneve Aeroport offers functional amenities, and while we do not currently provide in-room refrigeration, we continuously review our guests' feedback for future considerations. Regarding the space, our room sizes are designed to be compact and efficient, reflecting our budget-friendly approach. Cleanliness is a top priority for us, and your comment regarding an unusual odor has been noted; we will address this with our housekeeping team to ensure our high standards are upheld consistently. We hope to have the pleasure of serving you again and improving your experience with us. Warm regards, Marc Fischer, General Manager

Good location

Customer review rating 4.5/5

Pm Business - Confirmed reviews ALL

I was initially given a room with no ventilation and the windows could not be opened either. I asked for a change of room with windows that can be opened. After this, I was happy except for the noise from the restaurant below. This was however better than no ventilation

Dear Guest, Thank you for reviewing your recent experience. We are delighted to hear that our hotel’s location was advantageous to your stay. It's wonderful to know that you could benefit from our proximity to the airport and local amenities. However, we regret to learn that the ventilation in your initial room did not meet your expectations. Our hotel design includes an air cooling system, and we understand that individual preferences for ventilation can vary. We are also sorry to hear about the disturbance caused by noise from the restaurant. While we do not have control over external noise, we strive to provide the most serene environment possible for our guests. We appreciate your status as an Accor member and apologize if this was not acknowledged to your satisfaction. We value all our guests and their loyalty and hope to demonstrate our appreciation more clearly in the future. On a positive note, we are glad that you were satisfied with the room change provided by our team. We always aim to address our guests' concerns promptly and are pleased we could accommodate your request. We hope to welcome you back. All the best. Céline, Assistant manager

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Other web-users rate our hotel

  • 1,513 reviews 9.4/10 Location
  • 1,548 reviews 5.2/10 Room
  • 1,086 reviews 8.8/10 Service
  • 49 reviews 8.2/10 WiFi
  • 913 reviews 3.5/10 Comfort
  • 617 reviews 8.2/10 Cleanliness
  • 460 reviews 7.5/10 Breakfast

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