Ibis budget Geneve Aeroport 1 star

Customer review rating (ALL Rating) 4.4/5 950 reviews

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Avenue Louis-Casai 26, 1216 GENEVA, Switzerland

Description

Hotel extras

  • 7 minutes from the airport via bus no. 10

  • Free WIFI throughout the hotel

  • Public transport tickets offered to guests during stay

  • Balexert shopping center opposite the hotel

  • Reception open 24 hrs a day

Our accommodation(s)

Hotel location

Ibis budget Geneve Aeroport

Avenue Louis-Casai 26
1216 GENEVA
Switzerland

GPS:46.220554, 6.113331

Telephone
Fax +41 22 710 46 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Swiss Bistro

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  950 reviews

TripAdvisor Rating  3.5/5  1,109 reviews

Good stay

Customer review rating 5.0/5

Z. Solo - Confirmed reviews ALL

I have booked at your hotel room number 431 and all the service provide by your hotel was very good

Dear Sir Thank you for this great review. We are delighted to hear that you found our services to be very good and that our commitment to cleanliness met your expectations, receiving a perfect score is something our team takes great pride in. We are equally pleased that our efforts in sustainability have resonated well with you. However, we regret that your interaction with a member of our team did not meet the high standards we set for guest experience. Please rest assured that we value your feedback and are committed to providing a welcoming and professional service at all times. We look forward to welcoming you back soon. Kind regards, Marc Fischer, General Manager

Well located

Customer review rating 4.0/5

Samir Families - Confirmed reviews ALL

Very good

Dear Samir, Thank you for your review. We are delighted to hear that our hotel's location met your expectations and contributed positively to your experience. We regret to hear that the third bed in the room did not align with your preferences. Our room layouts, including the triple room design, aim to accommodate a variety of guest needs, especially for those travelling in groups. However, we appreciate your perspective and it is certainly something for us to consider. Regarding the variety of offerings, we strive to provide a range of options that cater to our guests' diverse tastes while maintaining the affordability and value that ibis Budget Geneve Aeroport is known for. We are sorry if our selection did not meet your personal expectations on this occasion. We look forward to the opportunity to host you once more at ibis Budget Geneve Aeroport. Warm regards, Céline - Assistant manager

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

great experience

Dear Judy, Thank you for reviewing your recent experience. It is heartening to hear that you would recommend ibis Budget Geneve Aeroport to others, which speaks volumes about your satisfaction. We regret to hear that the lack of an electric kettle in your room did not meet your expectations. While we do not typically offer kettles in the rooms to align with our ibis budget concept, we understand the convenience it can provide and will take your suggestion into consideration for future enhancements. Please remember that kettles are available upon request at the reception for your next visit. We hope to welcome you back. All the best. Céline - Assistant manager

Great Location

Customer review rating 4.0/5

Verónica S. Families - Confirmed reviews ALL

Accesible to airport, public transport, shopping and food. Excellent customer service.

Dear Verónica, Thank you for this review of your recent stay. We are delighted to hear that you found our location to be convenient and appreciated the ease of access to the airport, public transport, shopping, and dining options. However, we regret to hear about your concerns regarding the room amenities. While we aim to maintain a streamlined and efficient room design, we understand that the inclusion of a safe and the desire for additional space can enhance guest comfort. We will take your feedback into consideration as we continually strive to improve our guest experience. It brings us great pleasure to know that our staff members, Johan, Marius and our housekeeper, contributed positively to your stay. We are proud of our team's commitment to exceptional service. Your commendation on our hotel's cleanliness is greatly valued, as we uphold stringent standards for the well-being of our guests. Our sustainable development initiatives are an integral part of our ethos, and we apologize for any oversight regarding the towel change. We aim to respect our guests' preferences and are addressing this to ensure better adherence to our environmental policies in the future. We hope that we may have the opportunity to welcome you back in the future. Best regards, Céline - Assistant manager

Close to Airport & Transportation

Customer review rating 4.0/5

Daniel Couples - Confirmed reviews ALL

The facade of the hotel is impressive. The entrance however is less imposing. The lifts can only be activated with a room card. The room had a nice view. It was clean and appeared well-maintained. The only disappointment was the breakfast for which I paid extra. The hot food choice was limited and did not include omelette, or bacon. There were also no saucers for the coffee cups. When I queried these with the staff I was simply told: "this is a budget hotel". Perhaps, but I spent around Chf 800 and expected more. There were cooked pork sausages and hard boiled eggs - it could not have cost that much more for the hotel to provide omelette as well, or saucers for the cups.

Dear Daniel, Thank you for providing us with feedback about your recent experience. We are pleased to hear that the view from your room was to your liking and that you found the room to be clean and well-maintained. In reference to the breakfast offerings, we aim to provide a variety of choices while balancing the value and cost efficiency expected at a budget accommodation. While we currently do not include items such as omelettes and bacon, we will certainly take your feedback into consideration for future improvements to our breakfast menu. We also regret to hear that our staff's English proficiency did not meet your expectations. Continuous training is a part of our commitment to guest satisfaction, and we will focus on enhancing our language skills to better assist our international guests. We hope to welcome you back in the future for an improved stay. All the best, Marc Fischer, General Manager

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Other web-users rate our hotel

  • 1,516 reviews 9.4/10 Location
  • 1,556 reviews 5.2/10 Room
  • 1,088 reviews 8.7/10 Service
  • 49 reviews 8.2/10 WiFi
  • 915 reviews 3.5/10 Comfort
  • 620 reviews 8/10 Cleanliness
  • 460 reviews 7.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.