Hotel - Mercure Grosvenor Hotel Adelaide
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Mercure Hotel

Mercure Grosvenor Hotel Adelaide

125 North Terrace 
5000 ADELAIDE
AUSTRALIA

2,082 reviews
TripAdvisor Rating Based on 2,082 reviews
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Mercure Grosvenor Hotel Adelaide

Mid-scale hotel for business trips or leisure

Mercure Grosvenor Hotel Adelaide is a 4-star hotel superbly situated on North Terrace in the heart of the city, close to Adelaide Convention Centre & Adelaide Oval. Offering a wide range of rooms & suites makes this the ideal choice for business, meeting & leisure travellers. Facilities include Federal Restaurant & Bar, 24 hr reception, parking available & meeting facilities. Also located inside Mercure Grosvenor is ibis Styles Adelaide Grosvenor with a choice of 64 3-star hotel rooms.

With its exceptional location, Mercure Adelaide Grosvenor provides an excellent base for exploring Adelaide. Guests staying at this beautiful Adelaide hotel are within easy reach of Adelaide Central Markets, Adelaide Zoo, Adelaide Botanic Garden, Haigh's Chocolate Visitor Centre, the National Wine Centre of Australia and Torrens Riverbank Precinct, with the Adelaide Oval and Adelaide Festival Centre. Guests looking to sample local wines are just over an hour's drive from the Barossa Valley wine region.

Hotel extras

The hotel offers seven function rooms on a dedicated floor, catering for all events from 10-300 guests. Rooms blend historic architecture and elegance with state of the art technology, including the new "See Me Now" instant messaging system.

This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioning
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Hairdressing salon

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Grosvenor Hotel Adelaide

125 North Terrace
5000
ADELAIDE
AUSTRALIA

Tel: (+61)8/84078888
Fax: (+61)8/84078866

Check-in from 14h00
Check out up to 11h00
Access and transport
  • AIRPORT SHUTTLE BUS : 
  • ADELAIDE INT. At 7km / 4.35 miles

GPS : -34.922246, 138.596574

Our rooms

The 181 guest rooms at Mercure Grosvenor Hotel Adelaide are fresh, contemporary and inviting. Guests searching for hotels in Adelaide can choose from a range of accommodation styles including Standard,Superior, Privilege and Suites.Also located inside Mercure Grosvenor Hotel is the 3-star ibis Styles Adelaide Grosvenor, offering a choice of 64 comfortable Classic Rooms (previously known as Economy Rooms) with access to all of Mercure Grosvenor Hotel Adelaide's great facilities.

  • Suite 1 King Bed
    Suite 1 King Bed

    The 4-star Suite is the largest room in the hotel. Featuring stunning views over North Terrace, separate bedroom and lounge, Queen or King size bed, and LCD TV's. Some with balcony, which are subject to availability.

  • Privilege Room 1 Queen Bed
    Privilege Room 1 Queen Bed

    The spacious 4-star Privilege room with a queen bed and extra space to relax. The perfect choice for a higher level of comfort. Includes complimentary internet and Nespresso coffee machine. Balcony subject to availability only.

  • Standard Room 1 Queen Bed
    Standard Room 1 Queen Bed

    The 4-star Standard room with one queen size bed has fluffy feather duvets and pillows, modern furniture and amenities, slim lined LCD televisions in most rooms, Foxtel, pay to view movies and Wi-Fi and cable internet throughout.

  • Standard Room 2 Queen Beds
    Standard Room 2 Queen Beds

    The 4-star Standard room with two queen size beds has fluffy feather duvets and pillows, modern furniture and amenities, slim lined LCD televisions in most rooms, Foxtel, pay to view movies and Wi-Fi and cable internet throughout.

  • Superior Room 2 Queen Beds
    Superior Room 2 Queen Beds

    The 4-star Superior Twin has preferred positioning around the perimeter of the hotel and extra space to spread out. Enjoy two queen beds, LCD TV, minibar, hairdryer, internet (charges apply). Can accommodate up to 2 adults + 2 children.

  • Superior Room 1 Queen Bed
    Superior Room 1 Queen Bed

    The 4-star Superior room ideally suited for the corporate traveller has preferred positioning around the perimeter of the hotel in the heart of Adelaide CBD. Enjoy a queen bed, work desk, LCD TV, Wi-Fi & broadband internet (charges apply).

  • Superior Room 2 Single Beds
    Superior Room 2 Single Beds

    The 4-star Superior Twin has preferred positioning around the perimeter of the hotel. With two single beds, LCD TV, minibar, hairdryer, internet (charges apply). Up to 2 adults, No Rollaway.

  • 181 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 4 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Data port in room
    • Telephone
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Automatic temperature control
    • Phone with 2 handsets in room
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

THE FEDERAL RESTAURANT Restaurant
Lunch 10:30 - 14:00
Dinner 14:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

THE FEDERAL RESTAURANT Type of cuisine: International


The Federal Restaurant offers a stylish dining environment on the mezzanine level of the hotel overlooking the Adelaide CBD. Enjoy our delicious buffet breakfast and seasonal dinner menu highlighting the best of South Australian produce.

Find out more and book
THE FEDERAL BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

THE FEDERAL BAR


The Federal Bar offers a vibrant atmosphere overlooking bustling North Terrace. Grab an espresso coffee on the go, unwind with a drink from our extensive beer, wine and cocktail selection or be tempted by our enticing snack menu.

See all our restaurants and bars

Your meetings and events

Mercure Grosvenor Hotel Adelaide Meeting Room

Our meeting rooms


  • Number of meeting rooms: 7
  • Maximum size: 448 m2
  • Maximum capacity: 350
  • Maximum banquet capacity: 300

Our customer reviews for Mercure Grosvenor Hotel Adelaide

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.0/5 Based on 2,082 reviews

anniel535 2016/08/27
« Adelaide »

This hotel is old and tired, the rooms need to be upgraded and the service was poor. I had to change rooms as the air conditioner was not working properly and without heating of any kind it was freezing. The next room was not much better and very outdated. The restaurant service was not good. This beautiful old hotel in the best location of the city needs a huge upgrade in all respects. All very sad.

MercureHotelGM, General Manager at Mercure Grosvenor Hotel, responded to this review

Dear anniel535, I am sorry that you did not enjoy your stay with us. Your feedback has been shared with the team. Regards Justin, General Manager

JimmyGeelong 2016/07/20
« Health and Safety in the City »

Recently booked for 2 nights and cancelled the second night due to severe nausea from a room that was consumed in a mouldy damp stench. The hotel manager was great and handled it well and it is not her fault and advised she agreed and would remove the room from sale. The question is how did it get this way in the first place? The hotel shares its building with the Ibis styles - AKA backpackers! the car park whilst secure is a stinking dirty dark cesspool in the depths of the hotel. I will not be back and can strongly recommend you choose the IBIS - new hotel - yes smaller but it is cleaner.

MercureHotelGM, General Manager at Mercure Grosvenor Hotel, responded to this review

Dear JimmyGeelong, Thank you for your feedback and we did take the rooms out of sale. We did investigate the issue raised and I am pleased to say that we sourced the damp smell and repaired the damaged item. Regards Justin, General Manager

Hans L 2016/05/12
« Weekend in Adelaide »

Location - if you want to be in the CDB this hotel is perfect. The rooms/hallways etc of this hotel are tired and in need of an update, that said, the bathroom in the room we had obviously had recently been redone – shame the rest of the room was not also updated. Staff was however very friendly and positive. The car parking is very disappointing especially when you have to pay. Most people can’t park in the car park beneath the hotel and so they take up two spots.

MercureHotelGM, General Manager at Mercure Grosvenor Hotel, responded to this review

Dear Hans L, Thank you for taking the time to provide feedback and I am pleased to read that the team looked after you and the location was perfect for your needs. We hope to welcome you back in the near future. Regards Justin, General Manager

woopiservicecentre 2016/04/21
« Terrible Accommodation & Poor Value »

Room ( which was suppose to be a suite ) was very smelly, Air conditioner did not work, they sent a pedestal fan up as poor compensation. One of the two lifts was out of order, made things annoying, I dont mind walking the stairs but the place is set up, that you have to walk through a conference room on the 1st floor to get through to ground floor. Only positive was the staff were polite but they could not do anything on the above. The hotel is old but their prices very high.

MercureHotelGM, General Manager at Mercure Grosvenor Hotel, responded to this review

Dear Mb81262, Thank you for your feedback and I am sorry to read that you did not enjoy your stay but I am pleased that the team looked after you. Regards Justin, General Manager

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