Hotel - Mercure Grosvenor Hotel Adelaide
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Mercure Hotel

Mercure Grosvenor Hotel Adelaide

125 North Terrace 
5000  ADELAIDE
AUSTRALIA

2,238 reviews
TripAdvisor Rating Based on 2,238 reviews
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From 119.00 AUD Non member rate
From 119.00 AUD Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Hairdressing salon

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

The 181 guest rooms at Mercure Grosvenor Hotel Adelaide are fresh, contemporary and inviting. Guests searching for hotels in Adelaide can choose from a range of accommodation styles including Standard,Superior, Privilege and Suites.Also located inside Mercure Grosvenor Hotel is the 3-star ibis Styles Adelaide Grosvenor, offering a choice of 64 comfortable Classic Rooms (previously known as Economy Rooms) with access to all of Mercure Grosvenor Hotel Adelaide's great facilities.

  • 181 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 4 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Data port in room
    • Telephone
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Automatic temperature control
    • Phone with 2 handsets in room
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Grosvenor Hotel Adelaide

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.0/5 Based on 2,238 reviews

2017/04/19
« Two days in adelaide »

Lovely hotel and as Accor member you get special treatment including free wifi, discounts on food and great service. Room spacious with comfortable sitting chairs, desk and chair to work on, comfy bed and all so clean and tidy. Garage downstairs so easy to load and unload. Hotel one block from river and one block from shopping mall with trams and buses just outside the hotel...so convenient!

Catherine B 2017/04/09
« The worst stay in a Hotel Ever »

We stayed at the Mercure Grosvenor Hotel, checked into our Room and the Toilet had no been clean at all and it still had someone BODY FLUIDS left in it, was told that the pipes back flashed and it was normal for this thing to happen. We paid $242.36 per night and it was a sub stranded room at the best. Other guest that where at the wedding paid $122.00 each night could not see the price different at all, Everything in the FRIDGE WAS FROZEN. Breakfast was cold, had to asked the staff for cutlery and they just rolled there eyes and we had to wait over 15minutes. The window had dried food that had not been cleaned off. I was very disappointed was our Holiday to this HOTEL WILL NOT RECOMMEND IT TO ANYONE

MercureHotelGM, General Manager at Mercure Grosvenor Hotel, responded to this review

Dear Catherine B, I am very sorry to read that your stay was not to standard. This is not how we want our guest to leave in a negative manner. I have addressed this with the team to ensure that we listen to our guests and improve from the feedback provided. I do hope we get the chance to welcome you back and show we do lsiten. Regards Justin, General Manager

Linda W 2017/03/20
« My favourite hotel in Adelaide »

I have stayed here may times and it is always a pleasure. The position of the hotel - close to the inner city train, the staff - always friendly and helpful, comfy quiet room - always a good sleep and the restaurant and bar on site is an extra benefit. Thank you everyone for a great stay.

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