Hotel - Mercure Millau Hotel
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Mercure Hotel

Mercure Millau Hotel

1 Place de la Tine 
12100  MILLAU
FRANCE

310 reviews
TripAdvisor Rating Based on 310 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 9  EUR
  • Beach and water sports
    • Kayaking
    • Rafting

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 9  EUR
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Beach and water sports
    • Kayaking
    • Rafting
  • Other sports activities
    • Bicycle hire facilities
    • Bowling

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 12:00-13:30/19:00-21:30

Business services

  • 4 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from different room categories: a Standard Room or Privilege Room with a wider range of services.

  • 57 rooms
  • 26 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 8 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Free in-room mineral water
    • Web TV
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Millau Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 310 reviews

rogerg19362015 2016/09/18
« Recommended stop-over »

We stayed overnight on our trip down south, and were very happy! Staff is very courteous and helpful, rooms are good size and comfortable, it is very relaxing. The restaurant provides a tasty menu with good food. Prices are OK. The city is nice to walk around in, it is surprisingly beautiful.

alain G, Manager at Mercure Millau, responded to this review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Millau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A.GROUSSET Directeur

2015/10/16
« 2 night stay in Millau »

Very good hotel, parking tight. Poor directions to hotel from outside the town. Exceedingly well appointed, very pleasant staff. Great views from room. The only disappointing feature was the featureless dining room. OK for breakfast but a disappointing room for dinner.

alain G, Manager at Mercure Millau, responded to this review

Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Millau. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

Lorraine F 2014/04/30
« Perfect »

Stayed for initially one night, but on entering the room, booked another night. Had a balcony over looking the town and Viaduct. Secure parking which was visible from the balcony ( handy undercover too for a bike ) with helpful staff. Room was very nice indeed and worth every penny, although not the cheapest. Will stay again.

alain G, Directeur général at Mercure Millau, responded to this review

Bonjour, je vous remercie pour votre séjour dans notre hôtel Mercure de Millau. espérant vous rencontrer lors d'un p^rochain séjour, je vous prie d'agréer mes salutaions distinguées. A.GROUSSET Directeur

telbo5000 2014/04/16
« Millau Mercure »

Really nice hotel. I didn't come across any of the problems some other people have... Pros: Bedroom was large (we had the privilege room on the higher floors) Bed was comfy Room was spotless,well furnished and modern with a large LED Smart TV. Cons: We arrived late, the 24hr snack menu was a bit over priced for what it was. I am a platinum member of the Accor chain and should have received an automatic upgrade - i did not, when trying to explain this to the receptionist - she was unaware of the program, and i was too tired to argue. Parking is €14.00 a day! Can park on the street if your lucky, but have to be up early to feed the meter. Room was a little warm, AC was a box on the wall, im sure if I had opened it I would have found an asthmatic kitten, blowing, trying to keep the room cool. All in all a good hotel - great views of the viaduct. Central location. Despite the niggles a good stay.

alain G, Directeur général at Mercure Millau, responded to this review

Bonjour, je vous remercie pour votre séjour dans notre hôtel Mercure, et vous assure que vos remarques seront prises en considération. je vous prie d'agréer mes sincéres salutations. A.GROUSSET Directeur

186299Martin 2013/09/15
« Disappointing stay »

The impression of the hotel is that it is tired and needs updating. The service was poor and at breakfast, it was terrible. The only lady on duty shouted at customers. The choice of food was extremely limited. Very disappointing and not up to usual Accor standards. We have stayed in many Novotels, all of which were better than this Mercure

alain G, Directeur général at Mercure Millau, responded to this review

Bonjour, je suis vraiment désolé que votre séjour dans notre hôtel Mercure de Millau n'est pas été à la hauteur de vos attentes. Je vous garantie que toutes les mesures seront prises pour améliorer notre qualité et notre service. Vous renouvelant mes excuses je vous prie d'agréer mes salutations distinguées. A.GROUSSET Directeur

pilotedge 2013/07/01
« Bad service, no parking! »

We booked this hotel as part of a road trip to include the Millay viaduct. The Accor website says this hotel has free private parking, however, arriving late at night we were told you had to pre book parking and it was full. We had to park on the street and then wake up at 8am to feed the mater in hour increments. The staff didn't care that the parking wasis advertised and even said they knew the website was wrong. All other aspects of the hotel were very average. I would stay at the cheaper hotels outside of town if I went back.

jingo14 2013/06/28
« Good view of the Millau Viaduct »

I stay regularly in Accor hotels, and this one is in a very convenient position to view and visit the bridge. The rooms were very spacious and tidy and clean. Having a balcony with a view to the viaduct was a plus. We only stayed 1 night on our way from Paris to Barcelona, and this place is fine just for that as it is very good value. Bar service was a little slow and hesitant, as they seem to lack staff members, but this could have been a quiet day. Desk staff speak some english, so really no problems. If you have large cases like we did, drop them off at the reception area, before parking your car. The car park is secure and a great idea. Overall quite happy

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