Hotel - Mercure Resort Sanur
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Resort Sanur

Jl. Mertasari,  Sanur,  Bali, Indonesia 
80034 Denpasar
INDONESIA

2,042 reviews
TripAdvisor Rating Based on 2,042 reviews
Best price guarantee
From
From 717500.00 IDR Non member rate
From 717500.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Select your dates 717500.00 IDR

Mercure Resort Sanur

Mid-scale hotel for business trips or leisure

The resort offers a wide range of activities with a large Beach Front, two pools, tennis court, sea side restaurant, bars, Spa facilities as well as Ballroom and meeting rooms that are all available for our guests' enjoyment. Located only 20 minutes away from Ngurah Rai airport, Access by the By pass. Mercure Resort Sanur is confident that you and your family will have a relaxing and memorable holiday with us.

Sanur is a sunrise beach at the southern part of Bali. With a curving topography filled with lovely white sand. Various activities can be found on Sanur beach from kite flying, swimming or enjoying the incredible panoramic view of the sea. Set right in the heart of Denpasar, Mercure Resort Sanur offers guests access to the best of the city attractions, restaurants, shops and bars.

Hotel extras
  • Free shuttle bus to local shopping area
  • Air conditioned in all type rooms and free WiFi
  • Grand Ballroom around 270 m2 with maximum capacity 285
  • 189 unique guest rooms inside authentic Balinese cottages
  • My Spa has two unique open air areas and 7 indoor treatment rooms
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • Swimming pool
    • Pool
    • Number
    • Outdoor unheated pool
  • Breakfast
  • Massage

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • Air Conditioning
  • DENPAS. NGURAH BALI
  • Reception open 24 hours a day
  • Boutiques/shopping
    • Beauty salon (Paying)
    • Gift shop/newspaper shop (Paying)
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Number
    • Outdoor unheated pool
  • Massage
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
    • Tennis
  • Private beach
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Billiards/Snooker
    • Darts
    • Jogging track
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Nyepi/Silent Day-28 March 2017. Please note that check-in&check-out will not be possible on that day. The airport will be closed. Hotels in Bali will operate with limited activities&a minimum lighting. Normal activity will resume at 6 am on 29 March 2017.

Hotel location

Hotel - Mercure Resort Sanur

Jl. Mertasari,
Sanur,
Bali, Indonesia
80034
Denpasar
INDONESIA

Tel: (+62)361/288833
Fax: (+62)361/287303

Check-in from 14h00
Check out up to 11h00
Access and transport
  • Individual Tourist Bus : 
  • DENPAS. NGURAH BALI At 15km / 9.32 miles  - Shuttle paying

GPS : -8.710925, 115.254050

Our rooms

  • Deluxe 1 King bed
    Deluxe 1 King bed

    Average 42 m² with own private balcony or terrace overlooking the tropical gardens and provided sofa bed. Two rooms are suitable for wheelchair access. These rooms are equipped with safe deposit boxes and 32" flat-screen TV.

  • Deluxe Twin Beds
    Deluxe Twin Beds

    Deluxe rooms are 42 m² with own private balcony or terrace overlooking the tropical gardens and provided a sofa bed. Two rooms are suitable for wheelchair access. These rooms are equipped with safe deposit boxes and 32" flat-screen TV.

  • Superior 1 King bed
    Superior 1 King bed

    Located in our cottages. Average 32 m² with own private balcony or terrace overlooking the tropical gardens. These rooms are equipped with safety deposit boxes and 1 32" flat-screen TV.

  • Superior Room 2 Single Beds
    Superior Room 2 Single Beds

    Located in our cottages. 32 m² with own private balcony or terrace overlooking the tropical gardens. These rooms are equipped with safety deposit boxes and 1 32" flat-screen TV.

  • 189 rooms
  • 141 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 3 family rooms
  • 47 connecting rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Airconditioning
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

PANDAWA RESTAURANT Restaurant
Lunch 11:00 - 17:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 17:00 - 23:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

PANDAWA RESTAURANT Type of cuisine: International


Pandawa Restaurant with ocean views is open for breakfast, lunch and dinner. European and Asian cuisine. 24-hour room service.

Find out more and book
BREEZE BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BREEZE BAR


For tropical mixed drinks and snacks. Located on the beach sheltered by towering trees with magnificent view of the ocean.

DEPARTURE LOUNGE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

DEPARTURE LOUNGE


Especially suitable for guest with early check-in and late check-out time. Resting area with sofa, full shower, lockers convenience, bar and TV. As a place to have a snack before catching a late long haul flight.

SAHADEWA BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

SAHADEWA BAR


Located by Sahadewa pool, serve tropical mixed drinks and snacks.

See all our bars
See all our restaurants and bars

Your meetings and events

Mercure Resort Sanur Meeting Room

Our meeting rooms


  • Number of meeting rooms: 4
  • Maximum size: 270 m2
  • Maximum capacity: 285
  • Maximum banquet capacity: 130

Our customer reviews for Mercure Resort Sanur

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 2,042 reviews
D3363TJjoannem 2016/11/08
« Relaxing and peaceful »

This is the second time we have stayed at Mercure Sanur and I hope to enjoy the hotel many more times. The staff are fantastic and cannot do enough to help you. The setting is great and with the bungalow setup you would never know that anyone else is staying there. The beach is well shaded and peaceful for long lazy days. There are lots of restaurants and bars within walking distance and a short taxi ride will bring you to the heart of Sanur's nightlife. If you are looking for somewhere to relax then this is the place for you.

MercureResortSanur, Manager at Mercure Resort Sanur, responded to this review

Dear D3363TJjoannem, Thank you for taking your time to provide us with your feedback. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adrian Utomo Executive Assistant Manager

branat 2016/04/30
« Disappointed »

Location of where the Mecure st Sanur seemed to perfect for our requirements having been to the new Mecure at Legion wHich was excellent. Sanur's Mecure seemed to be very tired & in a dire need of a major update.

MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Guest, We sincerely appreciate you taking the time to send us your feedback. We're concerned with the satisfaction of our guest and your feedback is a great value of us. Please let us apologize for letting you down on your return. It is with sincere regret that we note your dissatisfaction with our team and facilities. On behalf of hotel team, we wish to say thank you for your continuous support and we hope you will give us the opportunity to welcoming you again in our resort. Kind Regards

317karen 2016/04/12
« Great Hotel but sadly needs renovating »

The hotel itself is in a great location, the facilities are good, the staff are nice enough but very slow to act on requests but the state of the rooms lets the hotel down. They really need renovating. The shower in our bathroom had tiles that had been painted in some form of cheap renovation but the paint is wearing off and the shower had not been cleaned when we moved into the room and really did not appear to have been cleaned the whole time we were there. We also had an issue with the fridge not working at all. It was inspected three times by various members of the housekeeping staff who agreed that it was not working and needed replacing despite their guarantees that it would be done it took two full days and around four phone calls to resolve the issue. A long time in a four day stay.

MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Guest, We sincerely appreciate you taking the time to send us your feedback. We're concerned with the satisfaction of our guest and your feedback is a great value of us. Please let us apologize for letting you down on your return. It is with sincere regret that we note your dissatisfaction with our team and facilities. On behalf of hotel team, we wish to say thank you for your continuous support and we hope you will give us the opportunity to welcoming you again in our resort. Kind Regards

See more In partnership with

Web-users rating

Other web-users rate our hotel

Booking

Best price guarantee
From
From 717500.00 IDR Non member rate
From 717500.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn points
  • I do not earn points
  • I earn Huazhu Rewards points
  • I can use my points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages

Our other hotels nearby

At 1.1 km Fairmont Sanur Beach Bali
Fairmont Sanur Beach Bali
From
From 4016250.00 IDR Non member rate
From 4016250.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 6.5 km ibis Styles Bali Denpasar
ibis Styles Bali Denpasar hotel
From
From 312024.00 IDR Non member rate
From 312024.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 6.9 km Novotel Bali Benoa
Novotel Bali Benoa hotel
From
From 1123967.00 IDR Non member rate
From 1123967.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 7.7 km ibis Styles Bali Kuta Circle
ibis Styles Bali Kuta Circle hotel
From
From 415800.00 IDR Non member rate
From 415800.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in Denpasar
Select your dates 717500.00 IDR Rooms from 717500.00 IDR