Novotel Port Harcourt 4 stars

Customer review rating (ALL Rating) 4.1/5 10 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Fitness centre and outdoor swimming pool

  • Restaurant with terrace area

  • WIFI in all guest rooms

  • Golf course and sports activities nearby

  • 30-minute drive from Port Harcourt Airport

Our accommodation(s)

Room

Standard Room with 1 double bed

  • 4 persons
  • Bedding 1 x Queen size bed(s)
  • Accessible room

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Hotel location

Novotel Port Harcourt

3 Stadium Road Rumuomasi, Port Harcourt Rivers State
PORT HARCOURT RIVERS STATE
Nigeria

GPS:4.834717, 7.017083

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE GARDEN BRASSERIE

Buffet or a la carte menu for breakfast, lunch and dinner. Large variety of French, international and local cuisines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  10 reviews

TripAdvisor Rating  4.0/5  246 reviews

Average stay

TripAdvisor rating 3.0/5

Felix D TripAdvisor review

The other services are good, the restaurant is exceptional as the attendants kept restocking the supplies and are polite and courteous. However, the wifi in my room didn't work for the 4 days I stayed here. It was really terrible on the 1st floor, I complained but nothing tangible was done to resolve it. The walls on my bedside have these patches like bad drainage or unfinished work. The Management needs to upgrade the appearance of the rooms. Generally, it was a good stay apart from those 2 defects highlighted above.

Dear Felix, Thank you for taking the time to review our hotel. We appreciate your candid feedback and we are sorry to hear that you were not completely satisfied with our wifi. At Novotel Port Harcourt, we strive to provide the best quality service for all of our guests and take their safety and comfort very seriously. We will use your feedback to make any necessary improvements. Once again, thank you for sending us your thoughts and we hope that you will consider staying with us again in the future. Sincerely, Novotel Port Harcourt Management

Novotel Port Harcourt

TripAdvisor rating 4.0/5

stevetoner62 TripAdvisor review

Staff Very Good as Always. Room 317 Bathroom Mouldy, Lights not working correctly....no Tissues in Room.... Breakfast Excellent Check In Very Quick....Although there was only one staff on at the time.

Dear Steve, Thank you for taking the time to provide feedback about your recent stay at Novotel Port Harcourt. We appreciate your feedback and strive to always provide the best possible experience for our guests. At Novotel, we take great pride in offering a wide range of amenities and services that make guests feel comfortable and welcome during their stay. We understand that there is always room for improvement and we are constantly striving to meet our guests' expectations. Again, thank you for your valuable feedback. We look forward to welcoming you back soon! Sincerely, Novotel Port Harcourt Management

My Concern

TripAdvisor rating 3.0/5

G751GQelizabethl Solo travel - TripAdvisor review

It’s a lovely place Though they’ve done some renovations but they need to replace the mattress as they’re sinking and causing me back pains. The curtains are old too and needs to be replaced too. Thank you

Dear Elizabeth L, Thank you for taking the time to write a review of Novotel Port Harcourt. We are delighted to hear that you found our hotel to be lovely and appreciate your feedback, both positive and negative. We understand the importance of having a comfortable stay, and we regret that our mattress did not meet your expectations. Rest assured that our team is working diligently to ensure all of our guests have a pleasant experience while staying with us. At Novotel Port Harcourt, we strive to provide exceptional service in a comfortable setting. If there is anything we can do to make your next stay more enjoyable, please do not hesitate to let us know. Thank you again for your feedback and we hope to welcome you back soon. Novotel Port Harcourt

HORRIBLE - DIRTY AND SUPER EXPENSIVE:

TripAdvisor rating 1.0/5

Argyridou S TripAdvisor review

What a shame that this hotel is under the Novotel chain. Worst hotel ever......... A total disgrace, old, dirty, bud service and on top your are paying 300 hundred dollar a night. Had to change 3 rooms, as first one has mold on the wall and Ac, dirty line and new towel that were dirty.. 2nd room offered was next to Generator with huge Noice and was rejected and on the last night after a lot of complains finally they moved me to another room which was indeed bigger and at least decent but on the 2nd room where was the loving rooms was a small room/space which totally unfinished. Suppose that there was going to be a 2nd WC but yet to be. Asked for if the room has mineral water complimentary and the rude lady in charge of the reception told me that this is the hotel policy not offer even a single small bottle of water and instead if had to use the water dispenser in the corridor. Food was mainly buffet but local style and even for local standard was too bud accordingly to my local colleagues who had dinner with me. Breakfast was bud................ Just to mention simply they dont have butter in the Breakfast........................ I had stayed in hundreds of hotels around the world but that the first time ever that hotel did not had butter for Breakfast. To pay USD 300 per nigh there is a joke.....Faild to understand how this awful hotel has such a good score... Worst hotel Ever.............. NO WAY TO COME BACK EVEN IF IT IS FOR FREE.

Dear Argyridou S, Thank you for taking the time to share your experience with us. At Novotel, we strive to deliver a superior level of service and comfort, We take all customer feedback seriously and use it to improve our services and ensure better guest experiences. Thank you for bringing this to our attention as we take all customer feedback seriously. On this basis, we are sincere in our approach and our room rates are clearly stated on our website which contradicts your feedback. We would like to investigate further and request that you provide your stay details, room number, arrival and departure date and your full name. Kindly send these details to h5465-fo@accor.com, to enable us address the issue at hand. Novotel Port Harcourt

A No Frills Hotel with all the trappings of creature comforts

TripAdvisor rating 4.0/5

Zebra X Business - TripAdvisor review

Not knowing what to expect from a place which I was visiting for the first time for work, this hotel both surprised and unsurprised me. A nice hotel if you are staying for a few days with all the amenities minus the frills. Do not expect too much other than a comfortable stay, this hotel has all that one needs to get by. The property is rather old and so are the rooms, the rooms have all the basic amenities. The carpets could do with a change or wash and the housekeeping staff with some training in good hygiene practices such as wearing gloves while cleaning the bathrooms. The elevators need replacement as well. Would have expected more from a brand such as Novotel/Accor group. The bed was ok but the pillows were firm, thick and very uncomfortable had a hard time falling asleep and finally had to throw the pillows aside. The hotel has a bar and a restaurant in the lobby which is a good option to relax in the evening. The staff are friendly and polite. A big shout out to Florentina from the front office who was always smiling and cheerful and helpful. I hope the hotel gives her the recognition she deserves. Overall, a comfortable stay in a no-frills hotel.

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Other web-users rate our hotel

  • 49 reviews 9.4/10 Location
  • 59 reviews 5.5/10 Room
  • 105 reviews 7.9/10 Service
  • 9 reviews 7.4/10 WiFi
  • 36 reviews 3.6/10 Amenities
  • 25 reviews 5.2/10 Comfort
  • 21 reviews 3.9/10 Cleanliness
  • 20 reviews 6.7/10 Breakfast

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