Hotel addressVollmoellerstrasse 5
How to reach the hotelGPS :N 48° 43' 35.82'' E 9° 6' 42.02''
Contact the hotel
- Tel. (+49)711/7300
- Fax. (+49)711/7302525
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Pullman Stuttgart Fontana - hotel reviews in Stuttgart
Hotel code: 5425
Accorhotels.com customer reviews in partnership with TripAdvisor
"Excellent room but poor staff"
21st September 2013, georgekoutras, Heraklion
THe hotel room was very clean and very nice. Also the location of the hotel is very near the S train station which is very useful. The hotel stuff though did not have any clue of how you should treat your guests. Outside was 10 degrees and the first day of my stay there was no heating in the room. When I asked them about that they have sent a technician who tried to fix the situation by giving me an small and noisy air heating.View management response »
Management responseDear guests,Thank you for taking the time to tell us about your experience at the Pulllman Stuttgart Fontana. I am sorry that your experiences did not meet your expectations; please allow me to express my sincerest apologies for the inconviences that happend to you concerning the heating.Please be assured that this is no normal procedure and that we will adress the problem to prevent further occurencies.We appreciate your sharing your concerns, and it is our hope that you will give us the chance to better serve you in the near future.Yours Sincerely,Eva BinderQuality & Attitude Manager
"An excellent stay, ... except the breakfast"
5th September 2013, lpaget, Stuttgart, Germany
My wife and I had an excellent stay et the Pullman Hotel in the southern suburb of Stuttgart. We enjoyed in particular the pool and the spa in the afternoon and in the morning. The pool, although a bit small, is well clean. The chaises longues, extra towels and other amenities are pleasant. We also enjoyed our delicious Swabian dinner at the hotel restaurant. The staff also speaks English, while we tried our survival German with them. The dishes were well prepared and the check was reasonable for the meals and the drinks (two Pils beers and a Sprüdel or sparkling water bottle) we had. However, the breakfast in the morning at the same location where we had our dinner previously was the bad surprise. Although the food items and their variety displayed from the buffet were of good quality (except the yogurts at room temperature, instead of being chilled), when checking out with the reception desk, we found it was 22 euros per person! What? We did not eat for twenty-two euros worth of breakfast, maybe ten euros would have been reasonably priced. Next year when we come back to the Pullman, we will have breakfast somewhere else.On the overall, it was still a pleasant weekend experience, except for the breakfast.
"Nice staying in Vaihingen"
19th August 2013, robrecht_krikilion, Brussels, Belgium
a very nica and clean SPA - we enjoyed the jacuzzi!Great breakfast and we liked the champain. also the flexibility towards the late chack-out was nice.only the extra charges (16€ per 24 hours) for the garage parking is to expensive (certainly during the period of ongoing working construction in the garage our car got quite a lot of dust).....
31st July 2013, Roy N, Shermans Dale, United States
Every thing was good except the Wireless connections. You could only keep a connection like on my cell phone and Notepad for a few mins. then it would disconnect, then you would have to login again. Over here in the USA when I connect my phone or Notepad it stays connected until I leave the hotel, but when I come back it will connect it's self back on the wireless network. That is the only thing I have to say about this hotel. The people are always good to me when I stay there.
"wonderfull as usual"
4th February 2013, gregg06, Nice, France
clean room with little attention for the client, clean and very nice bathroom, silence and space each time I come in Stuttgart...highly recommended for its location because all public transit are located at the foot of the hotel...
"problems with service"
7th January 2013, Adrian h, Auderghem, Belgique
Normally a great hotel but on this trip they forgot to make our beds or include towels in the room. The restaurant service was also incredibly slow (normally it is very good). Thankfully, the waitress let us leave the restaurant before the main dishes arrived because it was taking so long that our children fell asleep at the table!
"pleasant experience with Pullman Fontana Stuttgart"
1st January 2013
we choosed stuttgart because it's near metzingen outlet and wanted to visit the mercedes plant. The choise of Pullman was because we know the Accor Hotels chain . very pleasant stay . great location near train station . room, breakfast and wellness pool and jacuzzi great . really recommendable
21st August 2012, abcdlevin, Hong Kong, China
Positive:1. Everything in Hotel Pullman Fontana Stuttgart was good. 2. Breakfast and taste was good.3. Swimming pool was perfect for us. Negative:1. Air-conditioning in the room was not enough cooling and noise all the time.2. Poor WIFI reception in the hotel lobby, reception area and cafe bar.Suggestion:If we (guest) can have free WIFI during stay in hotel Pullman Fontana Stuttgart that was perfect.
"Classy hotel with good rates"
14th June 2012, WavesJ-PA, Toronto, Ontario, Canada
This beautiful hotel is located right on the commuter train and subway lines, which is convenient, but may cause some problems for light sleepers. All of the staff- desk clerks, housekeeping, bar staff- were very friendly and accommodating. The room was comfortable. There is coffee service and a mini-bar provided. Didn't have a chance to check out the fitness facility, but it includes a pool and saunas. And the bar provides half-priced drinks during happy hour. The only negatives: meals at the bar are a bit pricey, and WiFi is €9 per day. (But wired internet is apparently free-- wasn't able to figure it out, however.)
9th March 2012, Seoul, South Korea
It is actually a great hotel located right next to the train station. They have a great spa with pool and the rooms are very nice. Cute little bar and a nice restaurant. The evening staff that checks you in is exceptional. Very friendly and gracious. The morning staff however did not go to the same customer service school. Polite though gruff and curt, I almost apologized for being so inconvenient and all I did was check out.....Overall a nice place to stay and if you can avoid the strict business women in the morning it is an excellent hotel. This opinion is not from one stay as this was my 5th or 6th stay with them and maybe once I met someone friendly in the morning. I figured it was about time to say something.
"Good sleep, average location.. But very accessible to to the Train!!"
11th February 2012, Stuttgart, Germany
Good facility and amenities...Good location - as in you have great access to public trans. The actual location is kind of off the beaten path..All in all the staff were great and the stay was very nice!
"Clement's Jan Trip"
2nd February 2012, Rancho Palos Verdes, California, USA
I gave it an average on service because on my first day somebody came to inspect the mini-bar while I was resting in the room, after an international flight from the US. She insisted that she see the mini-bar and then her collegue also stepped into my room! He did not even acknowledge my presence, and I found both their behavior very rude! For the rest of my stay, I found the hotel employees both courteous and friendly!
"Pullman Fontana Stuttgart"
5th January 2012, OHMSS, Great Britain - Oxford
Great Hotel ticks all the boxes, Except' the Reception staff are not up to standard.On arrival parked car outside main entrance and unloaded 4 large cases.No help, 3 members of staff just stood watching from behind desk!Thanks for your help guys. Rest of hotel staff were great.Wi Fi is pants! Don't waste your money.Will return and see if I get help with my luggage next time...
31st August 2011, Ioannina
I am customer in this hotel since 2008. I am visiting Stuttgart twice per year. It is my favourite hotel. I cannot imagine to be in Stuttgart and to stay in anywhere else. Excellent location, best breakfast ever, rooms are clean and have everything you need for a comfortable stay. Not very luxurious but classical comfort.
"Pleasant stay with fast & efficient staff service"
1st June 2011, 21SAS, Singapore, Singapore
My stay at the Pullman Fontana Stuttgart was a pleasant experience. I booked the special "3 for 2" deal offered by Accor, so it was really worth it. In addition, we were allowed early check-in at 9am which was great for me, as i had arrived from long international flight in the morning, and my business meeting was in the afternoon. The hotel is not new, but well maintained. It is suitably located beside the S-Bahn station, and travel to downtown by train is just within 15 minutes. The is also a small local town centre within walking distance across a park. Opposite the rail track, there are also some industrial offices and Europcar car rental. Getting into the motorway from the suburb area is much faster than from downtown Stuttgart.Overall, i will certainly consider staying at this hotel for my next trip to Stuttgart.
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.