Hotel - Mercure Hotel Mannheim am Rathaus
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Mercure Hotel

Mercure Hotel Mannheim am Rathaus

F7, 5-13  Baden-Wuerttemberg 
68159  MANNHEIM
GERMANY

673 reviews
TripAdvisor Rating Based on 673 reviews
Best price guarantee
From
From 64.00 EUR Non member rate
From 57.60 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Select your dates 64.00 EUR
Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Tennis (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Beauty salon (Paying, Nearby)
    • Gift shop/newspaper shop (Paying, Nearby)
    • Hairdressing salon (Paying, Nearby)
  • Porter

Leisure and activities

  • Tennis (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
  • Other sports activities (Nearby)
    • Athletics stadium (Paying, Nearby)
    • Badminton (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Bowling (Paying, Nearby)
    • Darts (Paying, Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 3-star Superior Mercure Hotel Mannheim am Rathaus, you have the choice between Standard, Superior and Privilege Rooms. We also have rooms that have been specially adapted for people with reduced mobility. All 150 rooms are air conditioned and havehigh-speed Internet access and free WIFI. One child aged up to 12 years may stay in your room free of charge. Cribs are available upon request. Your pet is also welcome to stay with us (charge of EUR 8/night).

  • 150 rooms
  • 150 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Hotel Mannheim am Rathaus

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 673 reviews

Calumn M 2016/09/02
« Comfortable and convenient »

Staff were really helpfull, room was comfortable, but the breakfast was a bit steep (similar to the price of an evening meal). Close to the town centre and university so easy to walk everywhere. The hotel had parking but in fact it was easy to park for free outside on the street. Sorry I am Scottish:-)

irinelmanole 2016/08/07
« An warm night at Mercure Hotel Mannheim am Rathaus »

We spent a very warm night at Mercure Hotel Mannheim am Rathaus. We feel like home, a very warm well coming, excellent Services, room have been very clean, good value for money, excellent location and breakfast it was super. Well done to Mercure Hotel Mannheim am Rathaus staff.

Krislieve 2016/07/24
« business trip »

Hotel with all the comfort needed and a good kitchen. Very comfortable rooms with good internet connection. Goor airco. Friendly staff Breakfast with a lot of choice. Restaurant is decent german cuisine.

StHerold, General Manager at Mercure Hotel Mannheim am Rathaus, responded to this review

Dear Krislieve, It is a pleasure to read that you especially liked our kitchen. We hope to welcoming you back in the near future. Kind regards Stefanie Herold Direktorin / General Manager Mercure Hotel Mannheim am Rathaus

bolybaek 2015/11/04
« Better than anticipated »

The hotel is well located and very well keept. Not a fancy 5-star hotel, however full up to date, clean, helpfull staff, good breakfast. All in all much better than anticipated and I would not hesitate to book the hotel Again.

SJung, General Manager at Mercure Hotel Mannheim am Rathaus, responded to this review

Dear guest, thank you very much for your feedback on tripadvisor.com. We hope to welcome you back in the near future. Kind regards Stefanie Herold General Manager Mercure Hotel Mannheim am Rathaus

mercorf 2015/08/12
« mini holiday »

Good location in city center... clean rooms, very comfortable beds,...and airconditioning !!! we enjoyed our 4n.stay allthough the temperature was 30+ degrees Celsius. good breakfast, friendly staff...

SJung, General Manager at Mercure Hotel Mannheim am Rathaus, responded to this review

Dear guest, I am pleased to hear that you have enjoyed your stay in our hotel. We are looking forward to welcoming you back in our hotel. With best regards Stefanie Jung Direktorin / General Manager Mercure Hotel Mannheim am Rathaus

960JanK 2015/07/13
« Comfortable »

Hotel reception and room were clean and tidy, staff very pleasant. Ate at the hotel restaurant, the outside area is very pleasant on a summers evening. Didn't get a chance to explore around the hotel as it was just an overnight stay but there didn't seem to be much in the way of other restaurants.

SJung, General Manager at Mercure Hotel Mannheim am Rathaus, responded to this review

Dear guest, I am pleased to hear that you have enjoyed your stay and that we could come up to your expectations. We are looking forward to welcoming you back in our hotel. With best regards Stefanie Jung Direktorin / General Manager Mercure Hotel Mannheim am Rathaus

hhahne 2015/06/17
« Okay visit »

I was a little mad that Accor did not honor best price guarantee there. I booked two rooms over a consolidator and they had free breakfast. I booked one other over Accor website and did not get free breakfast. What gives ? I asked the hotel to honor your guarantee but they would not budge. So I spent € 68,- extra ! This could guide my future decisions in booking hotels. I have a high club level in Accor program.

SJung, General Manager at Mercure Hotel Mannheim am Rathaus, responded to this review

Dear Mr. Hahne, Thank you kindly for taking the time and making the effort to tell us about your experiences while staying with us. We very much appreciate your comments as we strive to continuously improve the quality of our services. Concerning your reservation we found out, that you decided to book two rooms with a promotional rate including buffet breakfast on our own accor website. Additionally to this booking you decided to book one room on the website hrs.de. On this site you chose to book a hotdeal rate without breakfast. For you it seems that the rate is cheaper than our promotional rate on our own website, and gives you the feeling that we do not honor our best price guarantee. But the difference between the two offered rates was, that the Accor rate was including buffet breakfast and the rate booked on HRS was excluding buffet breakfast. For further bookings we please you, to book all your reservations directly on our Accor website. Our best price guarantee is one of our main promises towards our guests. Afterall Mr. Hahne, I am glad to hear that we received 80 of 100% rating from you for our hotel and you felt comfortable during your stay with us. We would enjoy to welcoming you back in the near future. Kind regards Stefanie Jung General Manager

carloseng 2014/11/02
« Very good »

Location, service and general appearance are very good. Booking triple rooms at Mercure isn't generally an easy job, but in this Mercure everything went really well regarding the "third" person. (Reasonable price too) They made a mistake in the billing, but promptly solved (That's why I haven't given score 5)

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