Mercure Hotel Hamburg Mitte
The hotel is in a great location: The 4-star Mercure Hotel Hamburg Mitte is close to the Rathaus, Alster river, harbor and Schanzenviertel district, and right next to the CCH and trade fair. All 180 rooms are air conditioned and have free WIFI. The events area has five rooms and is ideal for events for up to 170 people. Traveling to the hotel by train is easy, with Dammtor train station just 547 yards (500 m) away. The airport is 7.5 miles (12 km) away. You can reach us by car via the A1, A7 or A23.
The new Hamburg exhibition center opened in 2008: Expansion of the site was necessary due to the rapid growth of the exhibition. Experience the fascination of the exhibition center, which is among the largest in Germany.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key
GPS : 53.564471, 9.977163
At the 4-star Mercure Hotel Hamburg Mitte, you can choose between Standard Rooms with twin beds, a double bed or a queen size bed, Superior Rooms with a double bed or peaceful Privilege Rooms with a double bed. For guests with reduced mobility,we offer two specially adapted rooms. All 180 non-smoking rooms are air conditioned and have free WIFI and DSL. One child aged up to 12 years may stay in a parent's room free of charge.
Our Twin Rooms are ideally suited to your needs. In addition to a TV and telephone, the rooms feature high-quality twin beds, comfortable seating, a functional desk space with free WIFI and a safe.
Our Standard Double Rooms are ideally suited to your needs. In addition to a TV and telephone, the rooms are equipped with a high-quality bed, comfortable seating, a functional desk space with free WIFI and a safe.
Privilege Rooms for added comfort: VIP bathroom including bathrobes, mineral water and coffee and tea facilities in the room plus complimentary newspaper. WIFI and late check-out also included.
Our Standard Rooms are ideally suited to your needs. In addition to a TV and telephone, rooms are equipped with a high-quality queen-size bed, comfortable seating, a functional desk space with free WIFI and a safe.
Modern dishes and refined delicacies await you in a relaxed setting. Enjoy a little indulgence and treat yourself to a Black Angus burger or a few cold cuts.
Our restaurant is open every day for breakfast. You can also let our kitchen team spoil you at lunchtime or in the evening for family celebrations or group events. Opening times: 06:30-10:30 am
A modern, convivial setting make our bar one of the most popular places to visit. Enjoy our selection of exclusive wines, a coffee that has been freshly prepared to barista standards or your favorite cocktail.
Reviews collected from customers who booked on AccorHotels.com
We stayed in this hotel three nights for an extended weekend. It has excellent mainline and public transit connections (admittedly a seven minute-walk from Hamburg Dammtor-mainline station. but from Schlump subway/metro/"u-bahn"-station it is only two stops into central Hamburg, including its harbour quays-area). The room was immaculate - manifestly the hotel has either recently undergone a renovation or is in fact of recent vintage. We arrived on a very hot and humid day and very much appreciated the hotel staff having anticipated our arrival by having activated A/C so that the room temperature was very pleasant and relaxing when we arrived. We did not have breakfast at this hotel, as we decided on one of our two full days in Hamburg to take the 'Katamaran'-ferry to Heligoland which entails getting up early and having breakfast on the boat, but I certainly did enjoy their selection of white wines at the bar on returning from Heligoland and before going to sleep on the other nights. - Although of no particular interest to us, as we stayed entirely for leisure, readers should note that the hotel is right next to the historical central pavillons of Hamburg University. Anybody with academic business there should certainly consider this hotel. It is also very close to the industrial exhibition/fair grounds and is therefore certainly also a prime location to be recommended to any visitor of events there. I have personal friends in Hamburg whom I have the intention of re-visiting over the next couple of years and this hotel/location will be my first <port of call> to see if there are available rooms (also for highly recommended repeat trips to Heligoland, as the hotel is only three U-bahn stops from Landungsbruecken).
Dear "Hanoverian1968", thank you very much for your stay at our Mercure Hotel Hamburg Mitte and your detailed feedback. We will forward your kind words and your commendation to the entire team and hope to welcome you back to Hamburg soon. Sincerely, Sascha Gunzer Front Office Manager
The service we experienced was friendly and professional. the size of the room was adequate to our needs. It is not far from the Subway but maybe too far for elderly people who vannot walk very well, but there is always a txi you can get. If you want to use public transport you can get a 4 Day ticket which you can use on all the public transport. We really like it because for our needs it is very central.There are theaters and restaurants everywhere around. We do not have breakfast at the hotel but enjoy it just down the road at a baker´s shop. We will certainly go there each time we visit Hamburg.After having filled in the andf answered the questions I really do not see why I have to write a personal review. This really puts me off from rating the hotels whic we visit. It is OK if I had something to complain about but my rating actually says all I want to say.
Dear "hgreve", thank you very much for your stay at our Mercure Hotel Hamburg MItte and your detailed feedback. We are pleased to read, you felt comfortable in all ways. Especially the location of our house and the service of our team left a positive impression. We will forward your commendation to all our staff members. Whenever you are going to spend another stay in Hamburg, we are looking forward to welcome you again. Sincerely, Sascha Gunzer Front Office Manager
Very nice hotel, only 200 meters from Hamburg Messe and easily accessible from both Airport and City center. Rooms are practical, modern but not too big. Breakfast buffet with a wide choice. Friendly staff.
Dear "Palika_H", thank you for your kind feedback and your stay at our Mercure Hotel Hamburg Mitte. We are pleased to read, you felt comfortable in all ways. Your commendation to our staff kindness, as well as to our breakfast choice and room equipment will be forwarded to the entire team. We are looking forward to welcome you back in Hamburg again soon. Sincerely, Sascha Gunzer Front Office Manager
As you would expect from this chain hotel, it has it's things organised. Good rooms, modern and tidy, with very good breakfast. As always, location is King: maybe outside the Centre but excellent for public transport and the Messe Area. The part of the city around it is expecially enchanting in itself.
Dear "RickKempe", thank you for your stay in our Mercure Hotel Hamburg Mitte and your kind feedback. We are pleased to read, you felt comfortable in all ways and preferred our location and or brand standard amenities. We will forward your commendation to our entire team. We are looking forward to welcome you again soon. Kind regards, Sascha Gunzer Front Office Manager
Nice Hotel not too far from the City center. Staff is very helpful and kind! The garage has enough place for your car! Breakfast is rrather expensive (EURO 20 p.p) but there is a richt choice of continental and UK breakfast!
Dear "Rodolfo64", thank you for your kind feedback to your stay in our Mercure Hotel Hamburg Mitte. I am pleased to ascertain, that we were able to meet your expectations in all ways. I will forward your commendation and your positive words to the entire team. Whenever you are going to spend another stay in Hamburg, we appreciate to welcome you again. Kind regards, Sascha Gunzer Front Office Manager
This hotel is excellent: located in an nice and quit area, very close to city-centre-only 15 minutes walk, very clean and with delicious breakfast! For the next time definitely we will choose him again!
Dear "Elena S", thank you for your stay in our Mercure Hotel Hamburg Mitte and your bland words. It is a pleasure to read, you felt comfortable in all ways during your stay. I will forward your commendation to our entire team. With your next arrival in Hamburg, we appreciate to welcome you again. Kind regards, Sascha Gunzer Front Office Manager
Checking into the hotel, takes to much time! Making copies of guests passports is new to me while traveling in Germany. The person could not tell me what the company does with the copies..... The towels during my stay where stinky, and I've notified the reception. My colleague shower head fell off and repairs were not cleaned afterwards. Restaurant bill could not be placed on room number, after discussion it was possible. And lets spare some details about the room..... Overall bad experience and will find another hotel next time while visiting Hamburg! Thanks Mercure.
The positive things first: 1.The room has a window that opens instead of being forced to use the AC. 2. My request for a quiet room facing the court yard was fullfilled and it was indeed quiet. 3. Check- in was very swift, efficient, professional and friendly. Check-out also. 4. Although a bit out of the center of actual Hamburg, there were some great restaurants and bars just 5 to 10 minutes walk from the Hotel. Negative parts: 1. Bathroom smelled of sewerage. 2. Bathroom sink had hair from predecessor in it. 3. There was white 'fuzz/stuff/material' on the black carpet of the room....which I could remove with my fingers.....but obviously wasn't removed by means of vaccum cleaning.... 4. When I went downstairs to investigage dinner in the Hotel restaurant, I was informed that tonight there was a Buffet. And for Euro 22.00 I could eat as much as I wanted......All I really wanted was something smaller..like was written in the room menu, which I knew they also had in the restaurant. So I did not eat there as I also thought that Euro 22.00 was way too much for a buffet dinner. I went down the street instead of to the Sushi place and had plenty and excellent sushi for a fraction of the price of the buffeet (place is called Nigiri). All in all I would stay in this hotel again though.
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