Hotel - Mercure Hotel Hamburg Mitte
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Mercure Hotel

Mercure Hotel Hamburg Mitte

Schroederstiftstr. 3 
20146  HAMBURG
GERMANY

630 reviews
TripAdvisor Rating Based on 630 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  EUR
  • Tennis (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • Danish
    • German
    • Spanish
    • Polish
    • Russian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying, Nearby)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Paying, Nearby)

Leisure and activities

  • Tennis (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
    • Rowing (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
  • Other sports activities (Nearby)
    • Badminton (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Jogging track (Nearby)

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Self-service catering
    • Snack & beverage machine (Paying)
    • Drink vending machine (Paying)

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 4-star Mercure Hotel Hamburg Mitte, you can choose between Standard Rooms with twin beds, a double bed or a queen size bed, Superior Rooms with a double bed or peaceful Privilege Rooms with a double bed. For guests with reduced mobility,we offer two specially adapted rooms. All 180 non-smoking rooms are air conditioned and have free WIFI and DSL. One child aged up to 12 years may stay in a parent's room free of charge.

  • 180 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Printer
    • Computer
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Drink vending machine
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Hotel Hamburg Mitte

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 630 reviews

Hanoverian1968 2016/07/03
« excellent four star-hotel with easy public transport connections right in centre Hamburg »

We stayed in this hotel three nights for an extended weekend. It has excellent mainline and public transit connections (admittedly a seven minute-walk from Hamburg Dammtor-mainline station. but from Schlump subway/metro/"u-bahn"-station it is only two stops into central Hamburg, including its harbour quays-area). The room was immaculate - manifestly the hotel has either recently undergone a renovation or is in fact of recent vintage. We arrived on a very hot and humid day and very much appreciated the hotel staff having anticipated our arrival by having activated A/C so that the room temperature was very pleasant and relaxing when we arrived. We did not have breakfast at this hotel, as we decided on one of our two full days in Hamburg to take the 'Katamaran'-ferry to Heligoland which entails getting up early and having breakfast on the boat, but I certainly did enjoy their selection of white wines at the bar on returning from Heligoland and before going to sleep on the other nights. - Although of no particular interest to us, as we stayed entirely for leisure, readers should note that the hotel is right next to the historical central pavillons of Hamburg University. Anybody with academic business there should certainly consider this hotel. It is also very close to the industrial exhibition/fair grounds and is therefore certainly also a prime location to be recommended to any visitor of events there. I have personal friends in Hamburg whom I have the intention of re-visiting over the next couple of years and this hotel/location will be my first <port of call> to see if there are available rooms (also for highly recommended repeat trips to Heligoland, as the hotel is only three U-bahn stops from Landungsbruecken).

Alexander_Salomon, Front Office Manager at Mercure Hotel Hamburg Mitte, responded to this review

Dear "Hanoverian1968", thank you very much for your stay at our Mercure Hotel Hamburg Mitte and your detailed feedback. We will forward your kind words and your commendation to the entire team and hope to welcome you back to Hamburg soon. Sincerely, Sascha Gunzer Front Office Manager

hgreve 2016/01/21
« recent stay 15.01 - 17.01.2016 »

The service we experienced was friendly and professional. the size of the room was adequate to our needs. It is not far from the Subway but maybe too far for elderly people who vannot walk very well, but there is always a txi you can get. If you want to use public transport you can get a 4 Day ticket which you can use on all the public transport. We really like it because for our needs it is very central.There are theaters and restaurants everywhere around. We do not have breakfast at the hotel but enjoy it just down the road at a baker´s shop. We will certainly go there each time we visit Hamburg.After having filled in the andf answered the questions I really do not see why I have to write a personal review. This really puts me off from rating the hotels whic we visit. It is OK if I had something to complain about but my rating actually says all I want to say.

Alexander_Salomon, Leiter Front Office at Mercure Hotel Hamburg Mitte, responded to this review

Dear "hgreve", thank you very much for your stay at our Mercure Hotel Hamburg MItte and your detailed feedback. We are pleased to read, you felt comfortable in all ways. Especially the location of our house and the service of our team left a positive impression. We will forward your commendation to all our staff members. Whenever you are going to spend another stay in Hamburg, we are looking forward to welcome you again. Sincerely, Sascha Gunzer Front Office Manager

Palika_H 2015/10/10
« Perfect if you stay for a fair »

Very nice hotel, only 200 meters from Hamburg Messe and easily accessible from both Airport and City center. Rooms are practical, modern but not too big. Breakfast buffet with a wide choice. Friendly staff.

Alexander_Salomon, Front Office Manager at Mercure Hotel Hamburg Mitte, responded to this review

Dear "Palika_H", thank you for your kind feedback and your stay at our Mercure Hotel Hamburg Mitte. We are pleased to read, you felt comfortable in all ways. Your commendation to our staff kindness, as well as to our breakfast choice and room equipment will be forwarded to the entire team. We are looking forward to welcome you back in Hamburg again soon. Sincerely, Sascha Gunzer Front Office Manager

RickKempen 2015/07/18
« Good hotel for all purposes »

As you would expect from this chain hotel, it has it's things organised. Good rooms, modern and tidy, with very good breakfast. As always, location is King: maybe outside the Centre but excellent for public transport and the Messe Area. The part of the city around it is expecially enchanting in itself.

Alexander_Salomon, Front Office Manager at Mercure Hotel Hamburg Mitte, responded to this review

Dear "RickKempe", thank you for your stay in our Mercure Hotel Hamburg Mitte and your kind feedback. We are pleased to read, you felt comfortable in all ways and preferred our location and or brand standard amenities. We will forward your commendation to our entire team. We are looking forward to welcome you again soon. Kind regards, Sascha Gunzer Front Office Manager

Rodolfo64 2015/05/26
« One night in Hamburg »

Nice Hotel not too far from the City center. Staff is very helpful and kind! The garage has enough place for your car! Breakfast is rrather expensive (EURO 20 p.p) but there is a richt choice of continental and UK breakfast!

Alexander_Salomon, Front Office Manager at Mercure Hotel Hamburg Mitte, responded to this review

Dear "Rodolfo64", thank you for your kind feedback to your stay in our Mercure Hotel Hamburg Mitte. I am pleased to ascertain, that we were able to meet your expectations in all ways. I will forward your commendation and your positive words to the entire team. Whenever you are going to spend another stay in Hamburg, we appreciate to welcome you again. Kind regards, Sascha Gunzer Front Office Manager

Elena S 2015/04/09
« Week-end in Hamburg »

This hotel is excellent: located in an nice and quit area, very close to city-centre-only 15 minutes walk, very clean and with delicious breakfast! For the next time definitely we will choose him again!

Alexander_Salomon, Leiter Front Office at Mercure Hotel Hamburg Mitte, responded to this review

Dear "Elena S", thank you for your stay in our Mercure Hotel Hamburg Mitte and your bland words. It is a pleasure to read, you felt comfortable in all ways during your stay. I will forward your commendation to our entire team. With your next arrival in Hamburg, we appreciate to welcome you again. Kind regards, Sascha Gunzer Front Office Manager

aroundtheworld2015 2015/01/22
« NOT SATISFIED »

Checking into the hotel, takes to much time! Making copies of guests passports is new to me while traveling in Germany. The person could not tell me what the company does with the copies..... The towels during my stay where stinky, and I've notified the reception. My colleague shower head fell off and repairs were not cleaned afterwards. Restaurant bill could not be placed on room number, after discussion it was possible. And lets spare some details about the room..... Overall bad experience and will find another hotel next time while visiting Hamburg! Thanks Mercure.

Lahti_12 2014/10/14
« Elderly couple »

Breakfast room a bit too small during rush hour. Lift capacity too small occasionally, long waiting times. Only two lifts. As second floor guests we used stairs instead. Garage good. Overall impression very good.

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