Hotel - Mercure Hotel Duesseldorf Ratingen
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Mercure Hotel

Mercure Hotel Duesseldorf Ratingen

An der Poent 50 
40885 RATINGEN
GERMANY

225 reviews
TripAdvisor Rating Based on 225 reviews
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Mercure Hotel Duesseldorf Ratingen

Mid-scale hotel for business trips or leisure

Our 3-star Superior Mercure Hotel Düsseldorf Ratingen is ideally located close to the cities of Düsseldorf, Duisburg and Essen. All 118 rooms have free WIFI. Take advantage of our seven meeting rooms for your event for up to 120 people. The rooms are air conditioned, can be set out in a variety of ways and are equipped with the latest technology and WIFI. Reach us by car via the A3 and A52 highways. The hotel is 11.8 miles (19 km) from Düsseldorf main train station and 7.5 miles (12 km) from the airport

The proximity to Dusseldorf and favorable location within the Rhine-Ruhr metropolitan region defines the town of Ratingen. Many service and high-tech companies and businesses from the communications sector take advantage of the location's benefits.

This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request  (Nearby)
  • Airport shuttle
    • DUESSELDORF AIRPORT (Paying)
    • KOLN / BONN (Paying)
  • Languages spoken at the hotel
    • German
    • Polish
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre  (Nearby)
  • Well-being  (Nearby)
    • Hammam (Nearby)
    • Solarium (Paying, Nearby)
  • Babysitting on request  (Nearby)
  • Golf course 18 holes  (Nearby)
  • Outdoor tennis court  (Nearby)
  • Other sports activities
    • Darts (Nearby)
    • Football (Nearby)
    • Jogging track

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00 - 22:30
    • Opening hours : Week-end 06:00 - 22:30

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Hotel Duesseldorf Ratingen

An der Poent 50
40885
RATINGEN
GERMANY

Tel: (+49)2102/9185
Fax: (+49)2102/918900

Check-in from 15h00
Check out up to 12h00
Access and transport
  • S6 : S6, RATINGEN OST
  • S6 : S6, RATINGEN-HOESEL
  • DUESSELDORF AIRPORT At 16km / 9.94 miles  - Shuttle paying
  • KOLN / BONN At 50km / 31.07 miles  - Shuttle paying
  • DUESSELDORF At 18km / 11.19 miles
  • RATINGEN HOESEL At 5km / 3.11 miles

GPS : 51.350470, 6.864878

Our rooms

At the 3-star Superior Mercure Hotel Düsseldorf Ratingen, you can choose between Standard Rooms with twin beds or a queen-size bed and Privilege Rooms with a queen-size bed. All 118 rooms in our hotel have WIFI access.We also have one room available for guests with reduced mobility. One child aged up to 12 may sleep in your room free of charge. Your pet is also welcome to stay with us (charge of EUR 10.00/night).

  • Privilege Room with twin beds
    Privilege Room with twin beds

    Privilege Rooms for added comfort: VIP bathroom including bathrobes, mineral water and coffee and tea facilities in the room plus complimentary newspaper. WIFI, late check-out and entry to the fitness studio also included.

  • Standard Room with Twin Beds
    Standard Room with Twin Beds

    Our Standard Rooms are ideally suited to your needs. In addition to a TV and telephone, they are equipped with a high-quality bed, comfortable seating, a functional desk space with free WIFI, a trouser press and a kettle for making tea or coffee.

  • Standard Room with 1 queen-size bed
    Standard Room with 1 queen-size bed

    Our Standard Rooms are ideally suited to your needs. In addition to a TV and telephone, they are equipped with a high-quality bed, comfortable seating, a functional desk space with free WIFI, a trouser press and a kettle for making tea or coffee.

  • 118 rooms
  • 101 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 1 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

RESTAURANT JUNKERS Restaurant
Lunch 12:00 - 14:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

RESTAURANT JUNKERS Type of cuisine: International


For either a quick snack or a lavish 3-course menu: With regional classics and international delicacies, we invite you to enjoy a meal at our modern Junkers restaurant, which seats 80 people and also boasts a sun terrace.

Find out more and book
JUNKERS Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

JUNKERS


Why not relax over your favorite tipple and chat to other guests in the contemporary and convivial surroundings of our hotel lobby bar? We are open 24 hours a day and also serve a range of hot and cold snacks.

See all our restaurants and bars

Your meetings and events

Mercure Hotel Duesseldorf Ratingen Meeting Room

Our meeting rooms


  • Number of meeting rooms: 12
  • Maximum size: 145 m2
  • Maximum capacity: 150
  • Maximum banquet capacity: 76

Our customer reviews for Mercure Hotel Duesseldorf Ratingen

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 225 reviews

Michael G 2015/08/11
« Very good hotel for an excellent price »

The rooms have been clean, the service staff has been very friendly and beside a few small issues which had no influence on the overall satisfaction. F. e. the flush button of the toilet was too tight.

Sven S, General Manager at Mercure Hotel Duesseldorf Ratingen, responded to this review

Dear Michael G, We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Ratingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sven Schultz General Manager

Philip-be 2014/05/07
« Never again in Ratingen ! »

Parking car in or around hotel a nightmare. Very small own parking . Infront hotel 15 meters MC-donalds very open public parking without barriers and we parked there in the dark and rain en we dont know about any limitations , personnel dont do anything to warn customers when you check in. Next morning car towed away and very rude frontdesk lady immediatly told us that he's towed AND HIDE HER BADGE. They know it and let it happen !!!!!Total cost to get back our car 450€ and a complete lost saturday. When we check out the same desk woman still without badge laugh with us to ask "did you enjoy your stay" ! I saved a young couple from Switserland the same ordeal the next night. Personell in breakfast also very rude. I love Accor hotels but this is the worst ever Mercure i stayed in ! Somethings wrong here...

Sven S, General Manager at Mercure Hotel Duesseldorf Ratingen, responded to this review

Dear guest, im really sorry that you have been towed away from the Mc Donalds parking. It is true that our parking space is limited, and we know that our neighbor is not joking with his warning signs all over his parking lot, not to park if you are not a Mc Donalds customer. Thats why we have a "Info sheet" at our Reception Desk, that provides this information and warns our guests not to use the Mc Donalds parking. Unfortunately it is impossible to ask evry guest if he/she get to our hotel by car and if so, where he/she has parked his/her car. We try to ask and to tell our guests but for shure we are not getting everyone. I understand you anger and I want to apologize if you felt offended or treated disrespectful by one of my Front Office Team members. Sincerely Sven Schultz General Manager

Hendrikus N 2014/04/21
« Business Traveller »

Great place to stay if in the area on business. Friendly staff, good restaurant and great breakfast selection. The wifi is good and allows for remote office working. Airport is close by (10 minutes by car). Only down side I found is parking space at and around Hotel is limited.

Sven S, General Manager at Mercure Hotel Duesseldorf Ratingen, responded to this review

Dear Nieuwmeijer, we very much appreciate your comments regarding your stay at the Mercure Hotel Düsseldorf Ratingen. It is always a pleasure to receive positive feedback. Sincerely Sven Schultz General Manager

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