Hotel - Mercure Hotel Duesseldorf Ratingen
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Mercure Hotel

Mercure Hotel Duesseldorf Ratingen

An der Poent 50 
40885  RATINGEN
GERMANY

240 reviews
TripAdvisor Rating Based on 240 reviews
Best price guarantee
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From 59.00 EUR Non member rate
From 53.10 EUR Member's rate Members’ Rate, join while you book
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Select your dates 59.00 EUR
Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Fitness centre  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request  (Nearby)
  • Airport shuttle
    • DUESSELDORF AIRPORT (Paying)
    • KOLN / BONN (Paying)
  • Languages spoken at the hotel
    • German
    • Polish
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre  (Nearby)
  • Well-being (Nearby)
    • Hammam (Nearby)
    • Solarium (Paying, Nearby)
  • Babysitting on request  (Nearby)
  • Golf course 18 holes  (Nearby)
  • Outdoor tennis court  (Nearby)
  • Other sports activities
    • Darts (Nearby)
    • Football (Nearby)
    • Jogging track

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00 - 22:30
    • Opening hours : Week-end 06:00 - 22:30
  • Snack & beverage machine

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 3-star Superior Mercure Hotel Düsseldorf Ratingen, you can choose between Standard Rooms with twin beds or a queen-size bed and Privilege Rooms with a queen-size bed. All 118 rooms in our hotel have WIFI access.We also have one room available for guests with reduced mobility. One child aged up to 12 may sleep in your room free of charge. Your pet is also welcome to stay with us (charge of EUR 10.00/night).

  • 118 rooms
  • 101 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 1 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Hotel Duesseldorf Ratingen

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 240 reviews

Michael G 2015/08/11
« Very good hotel for an excellent price »

The rooms have been clean, the service staff has been very friendly and beside a few small issues which had no influence on the overall satisfaction. F. e. the flush button of the toilet was too tight.

Sven S, General Manager at Mercure Hotel Duesseldorf Ratingen, responded to this review

Dear Michael G, We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Ratingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sven Schultz General Manager

Philip-be 2014/05/07
« Never again in Ratingen ! »

Parking car in or around hotel a nightmare. Very small own parking . Infront hotel 15 meters MC-donalds very open public parking without barriers and we parked there in the dark and rain en we dont know about any limitations , personnel dont do anything to warn customers when you check in. Next morning car towed away and very rude frontdesk lady immediatly told us that he's towed AND HIDE HER BADGE. They know it and let it happen !!!!!Total cost to get back our car 450€ and a complete lost saturday. When we check out the same desk woman still without badge laugh with us to ask "did you enjoy your stay" ! I saved a young couple from Switserland the same ordeal the next night. Personell in breakfast also very rude. I love Accor hotels but this is the worst ever Mercure i stayed in ! Somethings wrong here...

Sven S, General Manager at Mercure Hotel Duesseldorf Ratingen, responded to this review

Dear guest, im really sorry that you have been towed away from the Mc Donalds parking. It is true that our parking space is limited, and we know that our neighbor is not joking with his warning signs all over his parking lot, not to park if you are not a Mc Donalds customer. Thats why we have a "Info sheet" at our Reception Desk, that provides this information and warns our guests not to use the Mc Donalds parking. Unfortunately it is impossible to ask evry guest if he/she get to our hotel by car and if so, where he/she has parked his/her car. We try to ask and to tell our guests but for shure we are not getting everyone. I understand you anger and I want to apologize if you felt offended or treated disrespectful by one of my Front Office Team members. Sincerely Sven Schultz General Manager

Hendrikus N 2014/04/21
« Business Traveller »

Great place to stay if in the area on business. Friendly staff, good restaurant and great breakfast selection. The wifi is good and allows for remote office working. Airport is close by (10 minutes by car). Only down side I found is parking space at and around Hotel is limited.

Sven S, General Manager at Mercure Hotel Duesseldorf Ratingen, responded to this review

Dear Nieuwmeijer, we very much appreciate your comments regarding your stay at the Mercure Hotel Düsseldorf Ratingen. It is always a pleasure to receive positive feedback. Sincerely Sven Schultz General Manager

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