Hotel - Mercure Hotel Koeln City Friesenstrasse
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Mercure Hotel

Mercure Hotel Koeln City Friesenstrasse

Friesenstr. 44-48 
50670  KOELN
GERMANY

755 reviews
TripAdvisor Rating Based on 755 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Swimming pool (Nearby)
    • Indoor heated pool (Paying, Nearby)
    • Outdoor heated pool (Paying, Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Outdoor playground for children  (Nearby)
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping (Nearby)
    • Gift shop/newspaper shop (Paying, Nearby)
    • Hairdressing salon (Paying, Nearby)

Leisure and activities

  • Swimming pool (Nearby)
    • Indoor heated pool (Paying, Nearby)
    • Outdoor heated pool (Paying, Nearby)
  • Thalassotherapy centre
  • Well-being (Nearby)
    • Hammam (Paying, Nearby)
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Paying, Nearby)
  • Outdoor playground for children  (Nearby)
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf course 18 holes (Paying, Nearby)
  • Indoor tennis court  (Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Paying, Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:30
    • Opening hours : Week-end 06:30-22:30

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

In our 4-star Mercure Köln Friesenstraße, you can choose from 103 comfortable rooms, some with air conditioning, including 6 suites and 1 room suitable for those with reduced mobility. One child up to age 12 can also stay in your room free of charge.All rooms have free WIFI. Your pets are also welcome at Mercure Köln Friesenstrasse.

  • 103 rooms
  • 94 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 1 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Fax machine
    • Minibar
    • RJ 11 outlet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Hotel Koeln City Friesenstrasse

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 755 reviews

X2214HRsusanh 2017/03/08
« Cologne »

Average overall. The mini bar had a poor choice and had not been replenished fully. Parking was expensive. I left a personal item behind in the room and when I called reception they could not find it!

TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Dear X2214HRsusanh, Thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

journeyspider 2016/12/05
« Comfortable and convenient »

My wife and I combined a business and leisure trip to Cologne. The hotel was convenient for both our targets. It was comfortable - and the room was naturally ventilated with thermostatic radiators to give comfortable temperatures. Good breakfast buffet.

TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Dear journeyspider, We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, your team from Mercure Hotel Köln City Friesenstrasse

KidLocoPt 2015/11/09
« Nice place to stay and use as a base to know Köln. »

Close enough to the center, close to nightlife and friendly staff. Prices are reasonable. Breakfast could have more variety. If you are very sensitive to noise, ask for a room in the back, as the front is close to the bars and maybe it can disturb some people. In my case, it was not the first time there and I never felt disturbed.

TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Dear KidLocoPt, We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom P. TRÖBS General Manager

Tim W 2015/09/07
« Good service and well located »

Good, efficient and friendly service. Well located within easy access of restaurants, shops and metro. The hotel bar serves food even if you arrive late. I have stayed here before and will no doubt be staying again.

TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Dear Tim W., We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. With best regards from cologne Your team from Mercure Hotel Köln City Friesenstraße

Red1301 2015/08/20
« Very friendly and great location »

I got a great advanced deal on this hotel and the location was just perfect, on the same road as loads of bars and a great Brewery (Paffgen)... and a 10 minute walk into town. We arrived early (10.30am) and Tobias on reception was so helpful and somehow managed to find us a room for an early check in, yet again perfect for us. We booked a standard double, nice room on the 4th floor, compact bathroom, with good bath and shower and shaving mirror and nice toiletries. The mini bar is included in the room price, which is unheard of... couple of beers, coke and water.. all with matching glasses, a very nice touch. Comfortable bed and well laid out room. The area is a fun , therefore can get a bit noisy at night, if you are at the front of the hotel, but that was no problem as the windows are very good and we had air conditioning. A very nice stay in a pleasant hotel, would stay here again.

TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Dear Red1301, We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom P. Troebs General Manager

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