Hotel - Novotel Queenstown Lakeside
section.presentation.hotel.accorhotels
Novotel Hotel

Novotel Queenstown Lakeside Hotel

Cnr Earl St and Marine Parade 
9300  QUEENSTOWN
NEW ZEALAND

3,072 reviews
TripAdvisor Rating Based on 3,072 reviews
Check Prices
Best price guarantee
From
From 154.00 NZD Non member rate
From 154.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Check Prices
Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Jacuzzi

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • QUEENSTOWN AIRPORT
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis (Nearby)
    • Clay tennis court (Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Kayaking (Paying, Nearby)
    • Water skiing (Paying, Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Nearby)
    • Basketball facilities (Nearby)
    • Boules/petanque (Paying, Nearby)
    • Horse riding (Paying, Nearby)
    • Jogging track (Nearby)
    • Skating rink (Paying, Nearby)
    • Squash court (Paying, Nearby)
  • Skiing (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)
    • Ski rack facilities (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Queenstown Lakeside

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 3,072 reviews

Adrienne O 2017/05/16
« Great Location »

Second time stay and once again room was good and bed nice comfy. housekeeping is excellent. The location of this hotel is central and can walk every where in town, so great at night when u go out. Bar area has been updated and is nice but the part of it that sees a little glimpse of the lake is a walkway through to rooms so is busy with people walking through seating area, is noisy and not private. Porters were helpful with any activities to do and looking after your car. Didn't eat in hotel as was visiting family. Plus restaurant is in a strange place and u do not get a view of lake which is a disappointment as location wise and what the hotel could do to make it really popular for food and bar would be to move it down to front hotel on ground level where it has a fantastic view of lake. Then it would be a real sort after place to go to, for bar and food, as it would be one of the hotels that has the best view in town to eat at. Would stay again here as room and location is great.

GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Adrienne O Thanks for your positive review of the Hotel. It is great to hear that you would stay with us again and we look forward to you doing so soon. Regards Jim Moore General Manager

katemM9330ZG 2017/05/15
« Lovely place to stay, Great Location, Fantastic Staff »

Every time I fly in to Queenstown I always feel like a weight has been lifted off my shoulders. Arriving at the Hotel the staff are fantastic and helpful, the coffee is always great and the food is outstanding! The Butter Chicken is one of the best I have had and the Steak OMG...amazing!! I always look forward to going back and staying here!!

GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear KatemM9330ZG Thanks for your really positive reiew and for staying. Your comments about your amazing steak and Butter Chicken have been passed on to the team - we get great comments about these and also the local lamb dish - you should give that a go as well next time that you stay. Hope to see you again soon Regards Jim Moore General Manager

Ge0rgeNZ 2017/05/03
« Great location and lovely staff »

I had written a more detailed review but had to get a password reminder sent to log on and save that review, but unfortunately wasn't returned to the review I had written ... got a blank page instead. Long story short: great hotel in a really handy location. The staff were lovely, restaurant food all tasty and reasonably priced. Hotel was very clean, bed very comfy and lots of pillows (a bonus)! Highly recommended.

GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear GeorgeNZ Thanks for your comments - even if it was an abbreviated review from the original it appears you enjoyed the experience. We recently changed all of the pillows and added the large Euro pillows to add to the comfort levels - we now have feather and poly and the Euros - but also a full pillow menu should our guests have a different requirement - it seems to meet most people's needs. We hope to see you again soon Jim Moore General Manager

btwjune 2017/05/02
« Best location in queenstown! »

Lake front and adjacent to garden and a couple min walk to any restaurant in village center! Because it's not in the middle of it all, it's peaceful and quiet. Access is absolutely perfect! Amazing given to the price. Any other hotel would charge double. I was surprised how not corporate business like the hotel was given Novotel is usually set up for corporate crowds.

GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear btwJune Thanks for your comments - our visitors are mostly on holiday so we have always tried not to be too corporate focused and to make sure we offer facilities and services for the tourist visitor. Queenstown is a special place so it is good to be able to enhance that for our visitors and to offer somewhere in the perfect location but still quiet enough to enjoy - generally I believe we do that well. We do hope that you will come back to see us again soon Regards Jim

tracytE7702AW 2017/01/10
« Splendid scenery »

It is quite close to the Kawatipu Lake and the centre of queenstown so it is extremely convenient to all restaurants and sites of adventure activities. The only one thing not satisfied is the room very near the elevator and it seems to change to be a guest room.

GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear TracyT Thanks for your comments and for staying. We hope to see you again some time Regards Jim Moore General Manager

See more In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 154.00 NZD Non member rate
From 154.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 350 m Sofitel Queenstown Hotel and Spa
Sofitel Queenstown Hotel and Spa Hotel
From
From 296.10 NZD Non member rate
From 296.10 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 560 m Hotel St Moritz Queenstown - MGallery Collection
Hotel St Moritz Queenstown - MGallery Collection
From
From 196.00 NZD Non member rate
From 196.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.9 km Mercure Queenstown Resort
Mercure Queenstown Resort
From
From 104.00 NZD Non member rate
From 104.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in QUEENSTOWN
Check Prices