Hotel - Sofitel Brussels Europe
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Sofitel Hotel

Hotel Sofitel Brussels Europe

Place Jourdan 1 
1040 BRUSSELS
BELGIUM

1,591 reviews
TripAdvisor Rating Based on 1,591 reviews
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Hotel Sofitel Brussels Europe

French luxury and local cuisine in the worlds most exciting cities

Set in the heart of Brussels, in direct connection to the Grand Place, next to the European District, Sofitel Brussels Europe is a truly elegant hotel, ideally located on the vibrant Place Jourdan, one of the last typical Brussels atmosphere square. Close to the famous Cinquantenaire parc and musea, the hotel offers the best location for all trips. Enjoy traditionnal Food market on Sundays and the typical "Ambiance Bruxelloise". Tailor made events in 11 meeting rooms. Private parking.

The Sofitel Brussels Europe is on the edge of Leopold Park, which doubles up as an open-air architectural museum. The Cinquantenaire Park is also within walking distance, just like Autoworld Brussels, the Royal Museums of Art and History and the Natural Science Museum, in fact. When you stay in Brussels, then a visit to Manneken Pis and the Belgian Comic Strip Museum should certainly be on your to-do list. And the Grand Place offers everything in the way of shops, cafes and restaurants.

Hotel extras

A free Fitness Center & Hammam available all days. Terrace on the Roof, Library, business corner, Clé D'or Concierge & valet services. The BE Café Marché Jourdan is the perfect place to discover Belgian local products. Chocolate Boutique "Neuhaus"

This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioning
  • BRUXELLES ZAVENTEM
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 15 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Sofitel Brussels Europe

Place Jourdan 1
1040
BRUSSELS
BELGIUM

Tel: (+32)2/2355100
Fax: (+32)2/2355101

Check-in from 15h00
Check out up to 12h00
Access and transport
  • QUARTIER SCHUMAN : 11/12/28, SCHUMAN
  • STIB : 60-80-59-34, Place Jourdan-Rue Froissart-Chau
  • BRUXELLES CENTRE : 1A / 1B, SCHUMAN
  • METRO : 1, SCHUMAN
  • BRUXELLES CENTRE : 81/82, CHASSE
  • BRUXELLES ZAVENTEM At 12.5km / 7.77 miles  - Shuttle paying
  • SCHUMAN At 0.8km / 0.5 miles

GPS : 50.837704, 4.381243

Our rooms

All of our Brussels luxury accommodations feature Sofitel's "MyBed" for a perfect night's sleep. Other in-room amenities at our Brussels luxury hotel include flat-screen TV, espresso machine, high-speed Internet, WiFi, and a laptop-sized room safe.

  • CLASSIC ROOM, 2 Single Size Beds
    CLASSIC ROOM, 2 Single Size Beds Classic Room

    28 m² (301 sqf), Stylish and sophisticated, feather MyBed, complimentary WiFi, rainshower, Hermès toiletries, tea and coffee making facilities, laptop safe, Bose® wave radio, flat screen TV.

  • LUXURY ROOM, 1 Queen Size Bed, High floor
    LUXURY ROOM, 1 Queen Size Bed, High floor Luxury Room

    32 m² (344 sqf), Elegant and stylish decor, feather MyBed, complimentary high-speed WiFi, separate shower and bath, Nespresso coffee machine, laptop safe, Bose® wave® radio, flat screen TV, free parking.

  • SUPERIOR ROOM, 1 Queen size bed, high floor
    SUPERIOR ROOM, 1 Queen size bed, high floor Superior Room

    29 m² (312 sqf), Stylish and sophisticated, feather MyBed ,high foor, city view, complimentary WiFi, rainshower, Nespresso coffe machine and tea making facilities, laptop safe, Bose® wave radio, flat screen TV.

  • PRESTIGE SUITE, 1 Queen Size Bed, 1 Bedroom, Separate living area
    PRESTIGE SUITE, 1 Queen Size Bed, 1 Bedroom, Separate living area Prestige Suite

    59 m² (635 sqf), Elegant Suite, separate living area, Nespresso machine, Bose® wave radio with iPod dock, complimentary high-speed wifi, bathtub and rainshower, 2 flat screen TVs, laptop safe, complimentary soft bar

  • JUNIOR SUITE, 1 Queen Size Bed, Separate living area
    JUNIOR SUITE, 1 Queen Size Bed, Separate living area Junior Suite

    49 m² (527 sqf), Elegant Suite, separate living area, feather MyBed, Nespresso coffe machine, Bose® radio with iPod dock, complimentary high-speed wifi, bathtub and rain shower, 2 flat screen TVs, laptop safe, complimentary soft bar.

  • OPERA SUITE, 1 King Size Bed, 1 Bedroom, Large living and dressing room, City view
    OPERA SUITE, 1 King Size Bed, 1 Bedroom, Large living and dressing room, City view Opera Suite

    132 m² (1420sqf), Opera Suite, park and city views, spacious and bright living room, terrace, walking closet, kitchenette, bathtub and rainshower, fitness kit, complimentary high-speed Internet, complimentary soft bar

  • CLASSIC ROOM, 1 Queen Size Bed
    CLASSIC ROOM, 1 Queen Size Bed Classic Room

    28 m² (301 sqf), Stylish and sophisticated, feather MyBed, complimentary WiFi, rainshower, Hermès toiletries, tea and coffee making facilities, laptop safe, Bose® wave radio, flat screen TV.

  • 149 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

BE CAFÉ MARCHÉ JOURDAN Restaurant
Lunch 12:00 - 14:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 19:00 - 22:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BE CAFÉ MARCHÉ JOURDAN Type of cuisine: Bistronomy


Soft lighting, delicate ambiance and contemporary variations on traditional Belgian Cuisine highlighting refined local-sourced products.

Find out more and book
BE CAFÉ MARCHÉ JOURDAN Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BE CAFÉ MARCHÉ JOURDAN


Step into color-lit refinement in this sleek Brussels bar: chocolate leather and crystal details amid gold cherry-blossom wallpaper. Experience French art de vivre over a power lunch or pre-dinner tête à tête with creative fruit cocktails or Belgian beer.

See all our restaurants and bars

Your meetings and events

Sofitel Brussels Europe Meeting Room

Our meeting rooms


  • Number of meeting rooms: 15
  • Maximum size: 240 m2
  • Maximum capacity: 250
  • Maximum banquet capacity: 180

Our customer reviews for Sofitel Brussels Europe

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.5/5 Based on 1,591 reviews

Vesinet 2016/05/11
« Short stay »

We were there for only one night, sorry it could not have been longer. The room is comfortable, and the bathroom spacious. They accommodated my allergy requests (no feathers). Pleasant and helpful staff. The hotel is a bit away from the center/tourist areas of Brussels, but the weather was nice while we were there and it was an enjoyable walk to these areas.

ClementAupin, Manager at Sofitel Brussels Europe, responded to this review

Dear guest, I would like to thank you for sharing your comments related to your recent stay at Sofitel Brussels Europe. The entire team is delighted to read you have had an excellent stay with us. Please do not hesitate to contact us directly should you wish to come back to our hotel. We look forward welcoming you back for another Sofitel experience. Best regards, Clément Aupin Front Office Manager

2016/05/01
« Excellent »

Good service, good location and nice rooms. Lots of nice restaurante nearby and the bet fries in Belgium almost in front of the hotel, recommend , wifi also worked very well, a place to go and return as much times as possible...

ClementAupin, Responsable réception at Sofitel Brussels Europe, responded to this review

Dear guest, I would like to thank you for sharing your comments related to your recent stay at Sofitel Brussels Europe. The entire team is delighted to read you have had an excellent stay with us. Please do not hesitate to contact us directly should you wish to come back to our hotel. We look forward welcoming you back for another Sofitel experience. Best regards, Clément Aupin Front Office Manager

LennartCH 2016/04/21
« My favourite hotel in Brussels »

As always, my stay was a pleasure. Friendly and attentive staff, an upgrade to a great suite and a delicious breakfast. The Place Jourdan location is not in the city centre, but nice and quiet during the weekend and still convenient. Everything you could ask for.

ClementAupin, Responsable réception at Sofitel Brussels Europe, responded to this review

Dear guest, We would like to thank you for taking the time to share your observation regarding your recent stay at the Sofitel Brussels Europe. We are glad to read you have had another great stay and that you consider our hotel as your favorite in Brussels. We look forward welcoming you back soon for another Sofitel experience. Best regards, Clément Aupin Front Office Manager

Andrey P 2015/08/27
« Great hotel at Euro district »

Perfect experience. Great hospitality, rooms, very nice breakfast, everything works! Though the iPhone/iPad connector on sound system could be upgraded to current one already. Nice little square with local produce market on weekends. Just in front of the hotel (fancy some cheese?). The square is full of quite alright bars and restaurants as well. Plus, apparently quite a famous kiosque with fries right there, attracting a queue. 10 minutes walk to all major EU offices as Parliament or Commission. And (still under construction but working) Shuman train station for your connectivity in Belgium or France.

ClementAupin, Responsable réception at Sofitel Brussels Europe, responded to this review

Dear guest, Thank you for sharing your observation related to your recent stay at the Sofitel Brussels Europe. We are glad to read you had a pleasant stay with us and you have liked the location of the hotel. We do have adapters for the Bose sound system in the rooms. You can find the adapters at the Concierge desk, we will be happy to borrow you one on your next stay with us. We look forward welcoming you back for another Sofitel experience. Best regards, Clément Aupin Front Office Manager

Wassim82015 2015/08/20
« Excellent Service »

Very nice and helpful staff, good location in the European quarter, close to many restaurants and cafe. Very comfortable bed and pillows. They have nice terrace overlooking the city at the 7th floor and a cozy fitness center.

ClementAupin, Responsable réception at Sofitel Brussels Europe, responded to this review

Dear guest, Thank you very much for sharing your observation related to your recent stay at the Sofitel Brussels Europe. We are delighted to read you have had an “excellent experience” and you have liked the location, bed and the terrace on the 7th floor. We remain at your entire disposal for any kind of information that you may need and we hope your next visit will be more than excellent and truly unforgettable. We are looking forward to welcome you back soon for another Sofitel experience. Best regards, Clément Aupin Front Office Manager

HPW1981 2015/05/27
« A fantastic choice in Brussels »

We spent a couple of nights over the long weekend at the Sofitel Brussels Europe and we had an extremely enjoyable time - and cannot praise the staff enough for their genuine warmth and professionalism. I had booked a luxury room and sent a request via email the morning of our arrival for a room overlooking Place Jourdan, as well as a baby crib for our son. We received a response from the front office manager just a couple of hours later - confirming everything. At check-in we were warmly greeted and check-in was processed promptly and very efficiently. The room was great - spotless and spacious. It had floor-to-ceiling height windows and one which opened fully. There's plenty of natural light. The bathroom had both a bathtub and a shower and was stocked with generous amounts of Hermes amenities. Storage space was good - with a decent-sized wardrobe, plus two bathrobes and slippers. There was a minibar with complimentary still & sparkling water and coke. As Accor Platinum members, we had a welcome letter from the GM, some chocolates and a little gift in the room. Welcome drink vouchers were handed to us with our key cards. We received a phone call from the front desk a few minutes after going up to our room after check-in, to ensure everything was to our liking. Wi-fi was of a decent speed throughout the hotel. Breakfast was also excellent - with a very generous spread. The staff in the dining room were friendly and attentive, without being overbearing. They were also very accommodating of our young son. The location of the hotel is excellent if you want to be outside of the Centre of Brussels. We arrived by taxi, but visited the centre of the city during both days - via foot. It was approximately 35 minutes to the Grand Place. The museum of military history is about 15 minutes walk away. The Place Jourdan is a fantastic setting - and houses a number of bars and restaurants. There is also a Carrefour supermarket on the square itself. Another convenience store is located on the edge of Leopold Park - literally at the back of the hotel. During our stay what really stood out for me was the attitude of the staff. Every single member we came across was extremely polite, friendly and had a glowing smile. It is touches like these that really make a difference during a stay. We are already planning our return and highly recommend you experience the fantastic service at this establishment!

ClementAupin, Responsable réception at Sofitel Brussels Europe, responded to this review

Dear HPW1981, We would like to thank you for sharing your impressions related to your stay at the Sofitel Brussels Europe. We are delighted to read you stay went perfectly and that you have appreciated the service and kindness of our different ambassadors. Your comments have been shared to the entire team with the sole purpose to get even closer from excellence. Please do not hesitate to contact me directly on clement.aupin@sofitel.com to plan your next trip to Brussels. We are looking forward welcoming back for another Sofitel experience. Best regards, Clément Aupin Front Office Manager

solvay9 2015/04/03
« An excellent service perfect for business »

The service in this hotel is excellent. The staff of this hotel is very courteous and very attentive. The concierge is someone who knows all the best places in Brussels. Great design rooms which are very clean. Place to stay!

ClementAupin, Responsable réception at Sofitel Brussels Europe, responded to this review

Dear solvay9, We would like to thank you for taking the time to share your observations related to your stay at the Sofitel Brussels Europe. We are delighted to read you were thrilled by our quality of service, and especially by the help of our Concierge team. Your comments will be shared to the entire team. Do not hesitate to contact us directly, should you wish to plan your next trip to Brussels in advance. Best regards, Clément Aupin Front Office Manager

Anna L 2015/01/20
« Wonderful »

Wonderful hotel, very clean, spacious room, great cosmetics in the bathroom. I highly recommend this hotel to everybody :) Also location is very good, in the city centre in the walking distance to Eu buildings and the old town.

Hervé D, Manager at Sofitel Brussels Europe, responded to this review

Dear Anna L, We would like to thank you for your time and your constructive comments regarding your first stay at Sofitel Brussels Europe. We are happy to see that you have spent a “Wonderful” stay with us. Your loyalty and encouraging comments are a great motivation and give us even more enthusiasm on maintaining our efforts to offer high quality service to our guests. It is always pleasant to receive positive feedback from our contented guests. Be assured that your relevant feedback will provide valuable support to all of our staff, as we strive continuously to reach excellence. We guarantee you that your experience in our Hotel is providing us with relevant additional guest comprehension and experience. We remain at your entire disposal for any kind of information that you may need and we hope your next visit will be more than excellent and truly unforgettable. We are looking forward to welcome you back soon for another Sofitel experience. Our whole team wishes you a Happy New Year 2015 ! Yours Sincerely, Hervé Deniau Assistant Executive Manager

Matthias S 2015/01/14
« Good hotel but they don't speak Dutch »

The hotel is great. It certainly is five stars as the customer service is awesome. But there are some minor problems. First, they don't speak Dutch. Although the country has 6 million people speaking Dutch, they cannot help you in this official language. Only English and French. The bathrooms don't have toothpaste so bring your own. This was really weird because many of the hotels I've visited have this for their guests. Also breakfast times are limited: from 7 A.M until 11 A.M. So if you have an early flight, you should order room service. There is a small part of the breakfast menu free of charge as room service but you have to know this. I would certainly recommend it for people who need to take an early flight because the bus stop for the Brussels Airport bus line is just around the corner and brings you to the airport in 30 minutes. The interior of the hotels is fabulous. Everything was very clean and there was a special welcome feeling upon arrival.

Hervé D, Manager at Sofitel Brussels Europe, responded to this review

Dear Mr. Matthias S, We would like to thank you very much to share your experience on TripAdvisor regarding your stay at Sofitel Brussels Europe. We appreciate a lot your comment and it’s pleasant for us to known these details. We would like to inform you that we are working to further improve the quality every day in our hotel. We would like to inform you that all our receptionists speak a minimum of three languages included English and French. In our reception team, we speak in total 8 languages (English, Dutch, Spanish, Italian, German, Thai, Japanese and French). We are really sorry that during your last stay you didn’t meet our Dutch staff. For our new recruitments we will work on it. We would like to inform you that we propose different breakfasts: Café Croissant 15€, Continental Breakfast at 23€, American Breakfast at 28€, and “A la carte” breakfast. Some products are “A la carte” actually. Our breakfast is available through room service 24h a day. We guarantee you that your experience in our Hotel is providing us with relevant additional guest comprehension and experience. We remain at your entire disposal for any kind of information that you may need and we hope your next visit will be more than excellent and truly unforgettable. We are looking forward to welcome you back soon for another Sofitel experience. Our whole team wishes you a Happy New Year 2015 ! Yours Sincerely, Hervé Deniau Assistant Executive Manager

2015/01/12
« Sofitel Brussels Europe »

Stayed 2 night recently at the Sofitel Brussels Europe. An absolute super experience. The hotel is fairly centrally placed for the various EC locations and it offers perfect accomodation and service. Well-equippped and clean rooms in combination with polite and service minded personel and to an (in Brussels terms) absolute affordable price. Can only be recommended for your stay in Brussels.

Hervé D, Manager at Sofitel Brussels Europe, responded to this review

Dear TripAdvisor Member, We would like to thank you for your time and your constructive comments regarding your first stay at Sofitel Brussels Europe. We are happy to see that you have spent “an absolute super experience” with us. Your loyalty and encouraging comments are a great motivation and give us even more enthusiasm on maintaining our efforts to offer high quality service to our guests. It is always pleasant to receive positive feedback from our contented guests. Be assured that your relevant feedback will provide valuable support to all of our staff, as we strive continuously to reach excellence. We guarantee you that your experience in our Hotel is providing us with relevant additional guest comprehension and experience. We remain at your entire disposal for any kind of information that you may need and we hope your next visit will be more than excellent and truly unforgettable. We are looking forward to welcome you back soon for another Sofitel experience. Our whole team wishes you a Happy New Year 2015 ! Yours Sincerely, Hervé Deniau Assistant Executive Manager

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