Hotel - ibis budget Hamburg St Pauli Messe
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Ibis Budget Hotel

ibis budget Hamburg St Pauli Messe

Simon-von-Utrecht-Strasse 64 
20359  HAMBURG
GERMANY

979 reviews
TripAdvisor Rating Based on 979 reviews
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From 53.00 EUR Non member rate
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Air Conditioning
  • Reception open 24 hours a day

Catering

  • Snack & beverage machine
See all services

Hotel location

Our rooms

  • 188 rooms
  • 166 non-smoking rooms
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • WIFI in your room
    • Radio in room
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Shower
    • Toilets
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our customer reviews for ibis budget Hamburg St Pauli Messe

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 979 reviews

Mark-n-Anne 2016/09/12
« Clean, modest facilities let down by lack of advertised wifi »

I stayed here as part of my first visit to Hamburg and although the hotel was clean and tidy the stay was ruined by the lack of in-room wifi. Given that this has been raised on trip advisor numerous times with the manager addressing the issue as far back as May to continue to imply that there is a wifi service is deplorable and tantamount to false advertising. We are in 2016 guys, if you advertised this accommodation without wifi most people would likely consider a rival hotel - we both know that and I suspect why you continue to disappoint your customers.

ibisbudgetStPauli, General Manager at ibis budget Hamburg St. Pauli Messe, responded to this review

Dear guest of ibis budget Hamburg St. Pauli, thank you very much for sharing your experience. We are sorry that the wifi did not meet your expectations. The free wifi is indeed available throughout the hotel, but it tends to lag once a certain number of connections are established. However, as you already stated, this is a known problem and we are diligently working on removing this issue. Our existing network of routers will be update and further routers will be installed. Right now we are waiting on the installation date from the company, but we have been assured that it will be done within 2016. It is certainly not our business practice to falsely advertise and then disappoint the customer, as we always wish to build lasting relationships with our guests. We hope you will give us another chance on your next trip to Hamburg, to check for yourself that we are actually listening to / reading our guests feedback and react to improve on it. Best regards, Carsten Woll General Manager

Lilil83 2016/08/04
« Full weekend »

I really got nothing bad to say! Its a great hotel for being budget! Room was really nice and perfect for just sleeping. Only thing was the showerdoor not keeping tight and water ran out, but easy clean up! Recomend this place!!

ibisbudgetStPauli, Manager at ibis budget Hamburg St. Pauli Messe, responded to this review

Dear Guest, Thank you for taking the time to reply to our questionnaire following your stay at Ibis Budget Hotel Hamburg St. Pauli Messe Ibis Budget Hotel establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. I look forward to welcoming your again soon in one of our Ibis Budget or Accor Hotels. Sincerely, Carsten Woll General Manager

koen_schillewaert 2016/04/10
« Shower »

Dear, All in all the room was ok, except then for the shower door. the door does not close properly anymore and as a result the water leaks on the floor when showering. This costs extra in cleaning the towels and is less attractive for the guest of course :-) Kind regards, Koen

ibisbudgetStPauli, Manager at ibis budget Hamburg St. Pauli Messe, responded to this review

Dear Mr. Schillewaert, Thank you for taking the time to reply your time following your stay at Ibis budget HOTEL Hamburg St. Pauli Messe. Ibis budget Hotel establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. We are very grateful with regard to the note of the shower door and the information about the extra cleaning for the towels for this problem. I look forward to welcoming your again soon in one of our Ibis budget or Accor Hotels. King regards Carsten Woll Hoteldirector

Sonderkaer 2016/03/26
« good - quiet stay »

Nice, clean, quiet, good location for a visit in Hamburg. Close to good variety of restaurants and harbour life. Good parking facilities. easy to acces by car. all in walking distance to tabour city and water front with old Elb tunnel

ibisbudgetStPauli, Manager at ibis budget Hamburg St. Pauli Messe, responded to this review

Dear Guest, Thank you for taking the time to reply your time following your stay at Ibis budget HOTEL Hamburg St. Pauli Messe. Ibis budget Hotel establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. I look forward to welcoming your again soon in one of our Ibis budget or Accor Hotels. King regards Carsten Woll Hotedirector

Tracey B 2015/12/22
« Well worth staying at the Ibis »

me and a friend stayed 3 nights. the cost of the room and breakfast offered great value. my only reservation is that i wouldn't be able to stay here alone as the single occupancy rate is too high. shame there are no single rooms as such.

ibisbudgetStPauli, Manager at ibis budget Hamburg St. Pauli Messe, responded to this review

Dear Tracey B., Thank you for taking the time to reply to our questionnaire following your stay at Ibis Budget Hotel Hamburg St. Pauli Messe. Ibis Budget Hotel establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. We are looking forward to welcoming you again soon at one of our hotels. Best regards Carsten Woll Director

mariateo2015 2015/08/18
« convenient 'n friendly »

Very good location, next to metro and main bus stops. Very helpful and friendly personnel. Very good breakfast. they even had lactose-free milk. The rooms very small-basic decor, typical for ibis budget.

ibisbudgetStPauli, Manager at ibis budget Hamburg St. Pauli Messe, responded to this review

Dear Customer, Thank you for taking the time to reply to our questionnaire following your stay at Ibis Budget Hotel Hamburg St. Pauli Messe. We are looking forward to welcoming you again soon at one of our hotels. Sincerely, Carsten Woll Director

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