Hotel - Mercure Campinas Hotel
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Mercure Hotel

Mercure Campinas Hotel

Avenida Aquidaban.400 - Centro  Acesso pela Av. Francisco  Glicério 
13026510  CAMPINAS
BRAZIL

1,103 reviews
TripAdvisor Rating Based on 1,103 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Solarium

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At Mercure, we do everything to ensure you have a fabulous stay with us!

  • 196 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 2 connecting rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Minibar
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Campinas Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,103 reviews
Elias C 2017/04/06
« Great »

Everything ok. No surprises when hosted at Mercure Hotels. You know it's a good room, good service, good breakfast. Could improve the location. But the easy access is a good reason for its location. Nice after all.

Carlos T, Gerente geral at Mercure Campinas, responded to this review

Elias, Thank you for this survey. We are glad that you enjoyed the stay. Best Regards, Carlos Telecki General Manager

123marcus 2017/03/13
« High price for low quality »

My room was not really clean..restaurant is expensive and not good...breakfast is good but also very expensive (12,50 euros!)..swimming pool really small..from the pictures seemed bigger..I think it is overpriced

joseeZ3648IZ 2016/12/12
« problems to book , problems with the hotel, problems to receive the points in my fidelity card »

1) I booked 3 rooms , 2 for me and one for one workmate . At the moment of booking I have to paid the 3 rooms and when we made the check in , the front desk was not able to let my workmate to pay her own room, so I have to face the cost of the 3 rooms. At the same time they only let me earn points for one room at my fidelity card. 2) the hotel had a problem with the water and they moved to other hotel with less category of the mercure, so they forced me to paid in advance for a service that they were not able to supply for the water problem at the hotel.

Rodrigo C, Gerente geral at Mercure Campinas, responded to this review

Dear Jose, Thank you for your review! I would appreciate if you contacted us so we can understand what happened, to give you proper feedback regarding your booking issues. My direct email is carlos.telecki@accor.com Yours, Carlos General Manager

hirakui2 2016/02/11
« I feel at home »

Mercure hotel is my second home. I feel comfortable and safe when I am there. Breakfast was good, good variety. People were very kind and helped me with luggage and stuffs. Location is very special, close to restaurants.

Rodrigo C, Gerente geral at Mercure Campinas, responded to this review

Dear Hirakui, Thank you very much for your comments regarding your stay at the Mercure Campinas Hotel. It is always a pleasure to receive positive feedback and to know that you feel at home here. I've shared your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Chediek General Manager

NZcouplelivingabroad 2015/10/13
« Clean, modern, business hotel »

Clean and modern rooms that had all the basics and done nicely. The wifi worked well and I slept very well. Friendly staff and a nice breakfast. I had dinner and was happy with the meal and service. No iron in the room but this seems to be standard in Brazil now.

Rodrigo C, Gerente geral at Mercure Campinas, responded to this review

Dear N.Z We very much appreciate your comments regarding your stay at the Mercure Campinas Hotel. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Chediek General Manager

Sergio V 2015/08/08
« Good property. Not so good service. »

It was not my first time in this hotel. I used to like it. However, this time it was somehow disappointing. I checked in at around 5:00 pm and needed to have a shirt ironed. To my surprise, when I called housekeeping I was told that at that time, they were not taken any service in addition, they could not lend me an iron. My only choice was going to a tiny room on the 14th floor to iron my shirt. I was already resting and had to dress for that. This is really not the level of service I expect from a hotel directed to business people.

Rodrigo C, Gerente geral at Mercure Campinas, responded to this review

Dear Sergio, Thank you very much for your review. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Rodrigo Chediek General Manager

chablein 2015/07/15
« Except the curtains, excellent »

Except the problem with the curtain( I woke 7 am on a Sunday because the curtains didn't close perfectly, I pushed it estou one side and it opened the other. Tried to sleep with a pillow covering my eyes.) All the rest was excellent!

Rodrigo C, Gerente geral at Mercure Campinas, responded to this review

Dear Chablein, Thank you very much for your review. I've identified your room and our team is fixing the problem. I hope your next visit will be much better than the last one. Best Regards, Rodrigo Chediek General Manager

MAGIANESI 2015/07/01
« Very Good »

The only comment I have is that the garage is not so practicle. It took quite a while to get my car to exit the hotel on check out. Apparently cars are storaged one behind the other one. Other that that it was okay.

Rodrigo C, Gerente geral at Mercure Campinas, responded to this review

Dear Magianesi, Thank you very much for your review. I've sent your comments about the parking service to their teams. Sometimes, depending on the time and number of people waiting for the car, it can take between 8 and 15 minutes to get the car. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Best Regards, Rodrigo Chediek General Manager

mcbfortes 2014/10/30
« Weekend trip with family »

This is a business hotel not very much good for families. Food is fair at most, we had lunch there and meat was not very tasty. Breakfast is ok. Room is just ok, although it was clean. Staff is friendly.

Rodrigo C, Gerente geral at Mercure Campinas, responded to this review

We appreciate your comments regarding your stay at the Mercure Campinas. I've shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Rodrigo Chediek General Manager

Eber S 2014/08/27
« Very comfortable »

The hotel is very good. It's all very clean and organized. The bedroom was really nice and had everything that was promised. The breakfast, as always, was well served and had really nice and fresh fruit. One tip: Try to book your stay in advance through their website. Counter prices were 3 times higher.

Rodrigo C, Gerente geral at Mercure Campinas, responded to this review

Thank you very much for your review. I am so happy that we could contribute positively to your wonderful stay in Campinas. We hope you will come again soon.

Paul S 2014/08/20
« Returning home... »

Typical Mercure hotel. Good size room, clean, very comfortable bed. Majority of staff speak English and are willing to help. Choice at breakfast excellent but they should come more often with pao de queijo! On negative side the treadmills in the fitness room need to be replaced as one did not work, on the other speed was inconsistent.

Rodrigo C, Gerente geral at Mercure Campinas, responded to this review

Thank you very much for your kind comments regarding our room and breakfast. The treadmills are now working. We look forward to welcoming you again Rodrigo Chediek General Manager

Denise B 2014/04/26
« Good by needs to be better »

The hotel is good by needs to be better. The location is very good. In general, hotel room are pleasant. However, torn towels and cracks in the ceiling are unacceptable for Accor hotel pattern. I expected more.

Rodrigo C, Gerente geral at Mercure Campinas, responded to this review

Dear Denise B: Thank you for taking the time to tell us about your experience at the Mercure Campinas. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems mencioned and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Chediek General Manager

Young K 2013/12/15
« average »

small town, not crowded.. night time was a little not safe but it was just so & so. Near the hotel there's a korean restaurant and the owner explained very kindly about how to travelling to Sao paolo & this small town so it was nice.

Rodrigo C, Gerente geral at Mercure Campinas, responded to this review

Dear Client, We very much appreciate your comments regarding your stay at the Mercure Campinas. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Rodrigo Chediek General Manager

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