Hotel addressSterzinger Strasse 1
How to reach the hotelGPS :N 47° 15' 46.02'' E 11° 23' 58.80''
Contact the hotel
- Tel. (+43)512/5703000
- Fax. (+43)512/570300555
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ibis Innsbruck - hotel reviews in Innsbruck
Hotel code: 5174
Accorhotels.com customer reviews in partnership with TripAdvisor
"each time I stay there I say to myself that has been the best choice"
28th February 2013, mansuttidaniela, Rome, Italy
The easy way to/from the train station makes this hotel extreamly comfortable as you do not need to go out on the street in order to reach the station/hotel: from the train to your room in a jump! This is expecially appreciated during cold winters. In addition the train station is very safe and clean and so the streets around it.
"Decent hotel with great location"
18th February 2013, Rebecca424, Bristol, United Kingdom
The best thing about this hotel was the central location - right next to the main bus and train station, a short walk from the shops and a free bus to the ski resorts leaving from practically underneath the hotel! There was a 'baguette' supermarket, bakery, Thai-2-go and coffee shop right across the road if you missed breakfast at the hotel.The rooms were basic but warm and clean, and the hotel staff were all friendly and helpful.There was a little noise from outside - and from some building works - but not so much that it was a problem. I would have liked coffee-making facilities in the room: the Austrians don't seem to do large coffees, and my caffeine-habit really struggled with the small cups from the bar downstairs or the nearby cafes! All-in-all, I felt this was a good find and I'll be back!
"Convenient and fast"
22nd January 2013
Access to the hotel from the train station can be underground and fast. Check in no hassle. Menu at the hotel is good and 24 hours open. Great place to stay between long train days and easy access to Old town is also an option.
"Visit Innsbruck by air and rail"
7th January 2013, RTS_13, Preston, United Kingdom
We flew to Innsbruck airport on New Years Day early evening so needed an easy to find hotel with easy public transport from the Airport. The Ibis is located right next to Innsbruck main train station so the Airport to Train Station bus was a perfect and affordable transfer. As the external IBIS sign was not lit we took a a few minutes and some asking around to find the hotel and its entrance, but really easy and adjacent to the station when you know where the entrance is. The area around the station is not too downmarket, as it might be in some UK towns, so myself and my wife and duaghter felt safe waliking from the hotel to the City attractions, about 15 minutes walk.The rooms were as you would expect for this type of hotel , clean and practical.I thought it was a bit expensive for this type of hotel, but it was New Years Day evening and I did not book well in advance.View management response »
Management responseDear Sir,Thank you very much for posting your opinion about your recent stay at our Hotel IBIS Innsbruck.We are pleased to read that our central location in front of the Main Railway Station was convenient for you and your family. Our Hotel is idealy connected with the Airport with the Bus Line F (takes about 15min) and is easy to find if you look for a modern black block just in front of the station.We appreciate your comments and we would love to welcome you back in the future.Your IBIS INNSBRUCK-TEAM
"The good and stantard hotel we expect from Ibis"
1st October 2012, paularohm, Rio de Janeiro, Brazil
Ibis are all the same around the world and this one is not different. Standard room, very good shower, bed and linen. The staff is very friendly, and the location is very good. Even though in front of train station, it´s not noisy. Parking on the same building for 12 euros per day was very convinient.
"Good value hotel"
27th September 2012, travellingwards, London, United Kingdom
Stayed at the Ibis overnight while travelling between two other hotels and again just before flying out. Impressions possibly coloured by an unfair comparison with the 4start+ hotel we'd been staying in the week before, but in terms of a functional overnight stay convenient to the station it was a very good value option. Friendly staff on reception both times, perfectly servicable room (although opening the window was a noise issue as would be expected in that location), clean, good value for money. Only real negative is that the 11euro pp breakfast we had after the first night was objectively awful - definitely eat somewhere else...
"Very convenient, very friendly staff, but a little soulless"
24th September 2012, jgugenheim, Ipswich, United Kingdom
There is nothing to complain about, very cheerful and helpful staff, all very clean, excellent location right next to the station in the centre of the town but no train noise at all - very quiet. Nice big bed, very good shower etc. But somehow - a little too clean, a little canned, not much soul. A bit expensive for what it is, but I would definitely stay there again which is the clincher I guess.
"Good value hotel near centre of Innsbruck"
7th September 2012, Peter R, Aberdeen, United Kingdom
The hotel offers reasonable rates for a room which is near the centre of Innsbruck. The staff are friendly and helpful. The hotel is adjacent to the railway station and only around 10 minutes walk from the old part of the city, where you will find plenty to see and places to eat and drink.
"Good location in Innsbruck"
23rd July 2012, stebbes, Oslo, Norway
Recommend coffee machine is moves from the corner. I got hor coffee over my hand as I was pushed into the corner (where it is limited space) by another guest.Very good location close to the city center.
15th July 2012
The location of this hotel is really great. We arrived on the train station and we needed only 5 minutes to reach the reception and checkin. The room has a proper size, there is free internet in the room (no wifi, but a cable) and the air conditioner is working. The furniture is simple, but functional. The city center is in a walking distance. On the reception we got a simple map with the main sights on it, which made sightseeing really easier.There was a luggage storage room at the hotel, so we left our luggage there on the day of departure for a couple of hours.The hotel staff was very polite. Checkin and checkout went very quickly and smoothly.The only thing, that I found somehow strange was, that on the reception I cannot get a small sewing kit (a needle and a thread).For my next stay in Innsbruck, I'll definitely stay again in this hotel.
"holiday travel by car"
3rd July 2012, Liege, Belgium
no problems again this year, sorry to say a lot of paper on the street near the station blowing along the roads due to the wind, enjoyed our stay but didnot realise that there was another bed cover , we wonder why it didnot cover the bed fully.
"No air conditioning"
8th May 2012, steven_tlh, Singapore, Singapore
The website shown there's an air conditioning services available in Ibis hotel. When we checked in to our room, and realised no air con, we complaint to the reception. Afterthat, we were told they have something called "Air Cooling" system and use the system to get outside air instead of providing Air conditioning.This is misleading and not true as shown in their website.
"Great stay and connectivity"
12th April 2012
Walk into the hotel literally through the station.Great breakfast with varied choice.Attendants are very caring and observing.Clean and room was of modest size unlike most of the IBIS hotels where I stayed.Enjoy your stay!!!
"Innsbruck Hotel near Railway Station"
10th April 2012, RobertB10, Overstrand, Norfolk, United Kingdom
I always use this hotel when I am staying in Innsbruck to access the ski resorts of St Anton am Alberg and Stubai Glacier both of which are easily reachable within an hour and a quarter by train and coach respectively. The rooms and service are both excellent and the location right next to the railway station is brilliant.View management response »
Management responseDear Robert,Thank you for taking the time to write a review!It's great to read that you enjoyed your stay in our hotel and that you could profit from our location!We hope you can also visit us next year to have some nice days in Innsbruck!Kind regardsYour ibis Innsbruck Team
"Convinient, friendly, bulk hotel"
27th March 2012, cpt_shelby, bla
Location is good if you travel by train, it's just a few steps from the main station.The staff is very friendly and the services are good. (Though I didn't need them.)The room was clean, but impersonal, quality of bed is good. The windows are to a busy street and I kept them closed. Therefore it got quite warm in the night and I didn't sleep too well.Overall: Would be a good hotel, but it's too expensive. The breakfast has to be paid extra. (I didn't take it.) Recommendation therefore only with conditions: 1. You like warm rooms2. You don't care about the price.View management response »
Management responseDear cpt-shelby,Thank you for taking the time to write your review about our hotel ibis Innsbruck.We are sorry that it got too warm in your room. Our rooms are featured with a coolingsystem, which you can program manually. In winter the sytem should keep your room warm, in summer it should cool it down, belongs to the outside temperature. For your positive feedback about our team we thank you a lot!We hobe you come back to Innsbruck and give us a second chance to make your stay as confortable as possible!Kind regardsYouribis Innsbruck team
"ideal for quick stop over"
26th March 2012, Neil_Edwards_1964, Vevey, Switzerland
Stayed overnight on the way to a ski trip. Great location and perfect for quick stop over. Only issue was the high cost of breakfast - 11 euros - which meant we skipped it!View management response »
Management responseDear Neil Edwards,Thank you for your review!For our breakfast we only have products from ISO certificated companys and we try to support national enterprises. Out of thes facts we have to calculate our breakfast price.We hope that you come back to Innsbruck not only for a quick stop but for some days so you can visit our beautifull city and maybe make short trips to the surounding country!Kind regards from InnsbruckYouribis Innsbruck Team
4th March 2012, Cambridge, Massachusetts, USA
We booked a ski getaway during the work week to take advantage of uncrowded slopes. It was our first trip to Innsbruck and we were delighted with the city, the restaurants, and our hotel, Ibis, was absolutely perfect. The location is right at the main train/bus terminal and there are free shuttles to/from ski resorts and it is a cheap ride to/from the airport. We had great sushi at Kenzi (www.kenzi.at) the night after skiing. The staff at the hotel was extremely helpful as they printed our boarding passes from their office and uncorked a bottle of port for us to take to the mountain. Do take advantage of their breakfast!!!!View management response »
Management responseDear ibis guest,Thank you so much for your good review about our hotel you posted here on tripadvisor.In Innsbruck you really have so many possibilities for skiing and outdoor activities, it is never getting boring here. Our beautifull old town offers also cultural aspects.We hope you come back to Austria for some more good skiing days in the Alps!Greetings from InnsbruckYouribis Innsbruck Team
"Handy location with nice staff"
1st March 2012, London
The hotel is in a handy location next to rail station with an easy walk to the old town. The staff were helpful with any questions and each was friendly.The rooms were clean and I would stay again if in Innsbruck.View management response »
Management responseDear accor hotel traveller,We want to thank you for your good review about our hotel ibis Innsbruck.It's nice to hear that we could make your stay as confortable as possible!We hope you come back to our city in the middle of the Alps soon.Kind regardsYouribis Innsbruck Team
"Perfect for Railway travellers"
29th February 2012, gaspasser, Staffordshire
Stayed several times on route to and from ski resorts. Swift checkin, clean rooms good value breakfast and free WiFi since last year! Easy to get into Alte Stadt for evening meal recommend Stiftskellar.View management response »
Management responseDear gaspasser,Thank you for your review.Great that you enjoyed your stay and could benefit from our location directly at the main station!We hope you come back soon, maybe just for a short stay but with a good dinner at Stiftskeller!Best regardsYouribis Innsbruck team
"Ibis Innsbruck Hauptbahnhof"
21st February 2012
This is an excellent location next to the station to catch buses to a large number of the ski resorts and a short stroll to the centre. There is a room to store ski equipment and access to the station via an elevator. Very helpful staff and good value clean and well serviced rooms. There is a reasonable range of restaurants within a 10 minute walk including Chinese, Thai, Indian and Italian.View management response »
Management responseDear Innsbruck visitor,Thank you for your positive feedback about our hotel ibis Innsbruck.We're very happy that you enjoyed your stay and had some good days in and around our beautiful city!We hope to welcome you again soon!Regards from InnsbruckYouribis Innsbruck team
15th February 2012, Brisbane, Australia
- So convenient, located just outside the Innsbruck Train station- Lovely, filling breakfast included- Helpful and friendly reception staff- Tourist maps available at the reception, and staff happy to give directions and suggestions (even looked up train times for me!)- 1 computer with free internet and printing services available in the reception/lobby areaView management response »
Management responseDear Rebecca,Thank you for your good review of our hote ibis Innsbruck!We hope you found all important places of Innsbruck following our tips and directions!If you bring your own laptop or smartphone the next time you can use our free WIFI in the hotel lobby or wired internet in you room!Hope to welcome you again soon!Kind regards from InnsbruckYour ibis Innsbruck Team
"Very pleasant one night stay"
1st February 2012, Thame, United Kingdom
The hotel was ideally situated next to the main railway station. The staff were welcoming and the room was very well prepared for us with all the facilities we wanted including free internet access. The breakfast buffet was well presented with plenty of choice.View management response »
Management responseDear visitor,First of all we want to thank you for your good review you postet here on tripadvisor!We will share the good feedback about the staff with our team to motivate them to keep on doing good service!We are happy about the fact that you liked our room and could enjoy our breakfast!We hope to welcome you another time!Best regards from InnsbruckYouribis-Innsbruck-Team