ibis budget Melbourne Airport 3 stars

Customer review rating (ALL Rating) 3.7/5 1,132 reviews

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Caldwell Drive, Melbourne Airport, 3045 TULLAMARINE, Australia

Description

Hotel extras

  • Close to Melbourne Airport and the International and Domestic Terminals.

  • On-site car parking available. $20 Per Night for In House Guests.

  • Just 20 minutes to the Melbourne CBD.

  • 24-hour self-service check-in available.

  • Free Wi-Fi.

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Hotel location

ibis budget Melbourne Airport

Caldwell Drive, Melbourne Airport
3045 TULLAMARINE
Australia

GPS:-37.671162, 144.854697

Telephone
Fax +61 3 8336 1822

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  1,132 reviews

TripAdvisor Rating  3.0/5  1,423 reviews

Walkable to a degree. Funtional

Customer review rating 4.0/5

Steve Business - Confirmed reviews ALL

I needed a quick overnight hotel at an airport as I landed late and was leaving early. Being a Ibis Budget, it was everything I was expecting in terms of being clean and functional. If I had one piece of feedback was that it would be great if the hotel could provide, perhaps instructions as to how to get from the main terminal over to the hotel as although it's only perhaps a 10 minute walk Maximum it's still a little confusing, especially if you're arriving in the evening and you can't clearly see where the property is to get sense of direction. Check was seamless. Staff very friendly. No complaints at all.

Dear Steve, Thank you for taking the time to review your stay. We are heartened to hear you would recommend ibis budget Melbourne Airport to others and that you found our staff to be notably friendly and helpful during your stay. It is always encouraging for our team to receive commendations on their service, and we are proud of the cleanliness we maintain at our establishment. However, we regret any confusion you experienced in finding our property from the airport. While our proximity is indeed a short walk, we understand that clear directions, especially at night, are essential for a stress-free arrival. Please rest assured that we take note of your suggestion and will consider ways to improve the visibility of our instructions for the convenience of our guests. It is also pleasing to know that our commitment to sustainable development aligns with your values, and we scored highly in your reckoning. We continuously strive to maintain environmentally friendly practices across our hotel operations. Your seamless check-in experience is a testament to our efforts to provide efficient service, even during late hours, which we recognize is crucial for travelers like yourself. Your insights are invaluable to us as they assist in our ongoing efforts to enhance our guest experience. Please accept our gratitude once again for your detailed and constructive feedback. We are looking forward to welcoming you again. All the best! ibis Budget Melbourne Airport Team

Location Location

Customer review rating 4.5/5

Debbie Solo - Confirmed reviews ALL

Staff very helpful, all you need for tricky airport times

Dear Debbie, We would like to thank you for this review about your recent experience in our hotel. We are delighted to hear that our prime location and the helpfulness of our team met your expectations and contributed positively to your stay. It is also gratifying to learn that the high standard of cleanliness we strive to uphold was reflected during your visit. However, we regret that the soundproofing did not meet your expectations. While our hotel is designed with triple glazed windows to minimize airport noise, we understand that sensitivity to sound can vary between guests. We offer earplugs for added comfort and are currently exploring further soundproofing improvements. Our team takes great pride in delivering a service that makes our guests' stays convenient, especially during those 'tricky airport times,' as you've mentioned. We are particularly pleased that the lady who assisted you upon check-in made a lasting impression, and we will surely commend her for her exceptional service. We hope to welcome you back. Best wishes, ibis Budget Melbourne Airport Team

good location

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

My first allocated room was awfully smelly, luckily the reception was available to change my room instantly

Dear Guest, Thank you for reviewing your recent experience. We are delighted to hear that you found our location convenient for your travel needs, reaffirming our commitment to provide a strategically positioned accommodation for airport access. We regret to hear about the initial discomfort caused by the odour in your room. However, we are pleased that our reception team was able to promptly resolve this issue by providing an alternative room. Cleanliness and guest satisfaction are top priorities for us, and we continuously strive to maintain high standards. Your positive remarks on our efforts towards sustainable development are much appreciated. We are dedicated to eco-friendly practices and are glad that our initiatives met with your approval. We hope to welcome you back. All the best. ibis Budget Melbourne Airport Team

Very basic.

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

The reception is nice. The room was a great size but very clinical in it's feel. Hard plastic chairs, the window let cold air in as it didn't seem to fit into place properly. Bathroom felt like a hospital bathroom. No flip lock on the door. For added security. Between the door and window and being a female alone I didn't feel very secure so didn't sleep much. I understand it's not set as luxury accomodation, it's for transient people.

Dear Guest, Thank you for reviewing your recent experience. We are pleased to hear that you found our reception welcoming and our focus on cleanliness to be up to standard, which is a testament to our dedicated housekeeping team's efforts. However, we regret that the room's ambiance did not entirely meet your expectations. The ibis budget experience is designed with simplicity and functionality in mind, catering to guests seeking convenience and efficiency during their travels. We also understand your concerns regarding room security and would like to assure you that guest safety is a top priority for us, with features like keycard-operated door locks and security peepholes standard across our rooms. We apologize if the window did not seal properly, and we will look into this matter to ensure our spaces remain comfortable and secure for all our guests. Despite the aspects you felt needed improvement, we hope the positive elements of your stay will encourage you to consider us again in the future. We hope to welcome you back. All the best. ibis Budget Melbourne Airport Team

Excellent location, so

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Great to be able to walk so quickly and easily to the terminals. However, as I am sure you already know, it is hard to get bags up and down your stairs.

Dear Guest, Thanks for taking the time to review your visit to our hotel. We are delighted to hear that our prime location provided convenience for your travel needs. We regret to hear about the challenges you faced with the stairs. Our hotel structure indeed does not currently feature an elevator, which is a detail we aim to communicate clearly to all our guests. Additionally, we take note of your comments regarding the room's decor and lighting. While our design choices aim to align with the ibis budget style, we understand that personal preferences vary and we appreciate your suggestions. As for the pillows, we strive to maintain high standards of cleanliness and hygiene. Your idea of having a shelf for guests to take what they need is an innovative one, and while we currently don't offer this service, we are always looking for ways to improve our guests' experience. Rest assured that we are committed to sustainable practices, including the careful washing of linens to reduce environmental impact. Thank you once again for highlighting aspects that you enjoyed, as well as those where you see room for enhancement. Your insights are invaluable in our continuous effort to provide a comfortable and enjoyable stay at ibis budget Melbourne Airport. The entire team looks forward to welcoming you back. Kindest regards, ibis Budget Melbourne Airport Team

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.