Hotel - Novotel Hamburg City Alster
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Novotel Hotel

Novotel Hamburg City Alster Hotel

Luebecker Strasse 3 
22087  HAMBURG
GERMANY

991 reviews
TripAdvisor Rating Based on 991 reviews
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From 124.00 EUR Non member rate
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • Air Conditioning
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Hammam
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 210 rooms
  • 202 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 97 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Data port in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Hamburg City Alster

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 991 reviews

andrewbD8400VP 2016/09/22
« Short stay in Hamburg »

The City Alster is ideally situated for Hamburg, sitting on top of the underground station, but only 8 minutes from the centre. The staff are excellent and the rooms very clean & neat. Breakfasts were superb, and the food in the restaurant was limited but well presented and tasty. I would recommend for a short stay location for Hamburg

2rst1 2016/07/24
« Great hotel, close to many good restaurants and the city centre. »

Good rooms, good beds and good breakfast. Ok walking distance to the city centre and all the great restaurants and shops in die Lange Reihe. Parking in basement (17Euros). Bikes for rent (12 Euros/day). Love to return!

Farhan S 2016/06/08
« Great place to stay »

All what you expect from a Novotel brand. The only problem was the huge amount of construction going on in the vicinity. This caused us to take a long time reaching the hotel when we arrived. However, once there, we ditched the car and used the subway system exclusively which is very convenient because the Subway entrance is literally a step away from the main entrance. Take the day pass and you can go anywhere in Hamburg easily via train/bus.

n37077 2016/02/04
« Typical Novotel: atypical »

This hotel is located a few minutes' train ride from the centre of Hamburg. It is immediately adjacent to one of the exits from the U-Bahn Line 1, and a couple of minutes from the other exit, which is also from Line 3. If you exit the U-Bahn and can't see the Novotel, look for the Novotel Suites sign in the distance and walk towards it, you'll some come across this Novotel. Check-in was quick, although despite booking a twin room I was allocated a double, which necessitated a trip back to reception. The room was a reasonable size, although I have stayed in Novotels with much larger rooms. The desk chair is rather quirky, and certainly would not be comfortable to use for any length of time. The toilet and bathroom are separate, which whilst more efficient if there is more than one person staying, creates a fairly unattractive toilet room. The bathroom had both a bath and shower and is surely a candidate to re-plumb next time this hotel is refurbished. LCAH benefits were recognised.

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