Novotel Palembang Hotel & Residence hotel
Jalan R Sukamto No 8A
Jalan R Sukamto No 8A
Make yourself at home at the 4-star Novotel Palembang Hotel & Residence in the heart of the city. Explore the local designer stores then relax in the outdoor pool or let off steam at the fitness centre or the jogging track. Fully equipped meeting rooms and the Grand Ballroom provide the perfect setting for all your business events at Novotel.
Provide you the best by giving convinient access to the airport, walking distance to Shopping Mall and a 10minute drive to an 18 hole golf course, which makes us the perfect choice for all your business activities or to enjoy holiday with your family Novotel Palembang has 15 meeting rooms. Trust all your business arrangements with us to organize the perfect event, large & small scale conferences, seminars, or for an unforgettable wedding
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
GPS : -2.949930, 104.767621
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Our apartments offer a separate living room and kitchen for some, pool view or balcony & facilities such as broadband internet, satellite TV. Depend on the type we can accomodate up to 4 adults and 3 children.
A modern spacious room with 1 double bed or 2 single beds, en suite bath with separate shower, large ergonomic work area, satellite TV with pay movies and internet access, broadband connection and balcony. No rollaway. Up to 2 adults and 1 child.
Large, well-designed, the suite includes a separate lounge and bathroom. It offers unbeatable facilities: broadband Internet, satellite TV, kitchen amenities and views over the pool. No rollaway. Up to 2 adults and 1 child.
Serving International and Indonesian cuisines
Located at our spacious lobby area, the bar serves cocktails, wine, beer and snacks with live music and a very cozy atmosphere.
Overlooking our beautiful outdoor swimming pool, the bar serves delightful finger food meals and tropical cocktails.
Reviews collected from customers who booked on AccorHotels.com
Two men with motorcycle robed us only 2 meter from the hotel exit gate at 21.20 on Tuesday 29 October 2015. No securities guard, no securities camera outside the gate. Not even security guard inside the gate. We lost one handbag, 2 wallets, 3 cellphones, money, passport, credit card & jewelries. No compensation from the hotel. Old hotel, need renovation. Expensive, overprice for food & drinks. The only good is the friendly staffs.
Dear Mr. Anders, Thank you very much for taking the time to share the comments and detailing problems you experienced and we are very concerned about what happened to you during your recent visit to Novotel Palembang. As we know that a crime can be happen anywhere and anytime even in place which we think is quite safe, but unfortunately the reality is not always the same as we expected, especially at the night time, along the public road we must remain vigilant. Actually, we have quite a lot of security officers, but only focus in the hotel area, do not cover the area of the sidewalk along the main road, and we apologize if on that night our security officer do not see the pillaging who happened to you. To anticipate that this problem does not recur in future, we have discussed internally to the department concerned to pay more attention and use your experience as a reference to improving the quality of service. And small thing that we can do on that day is facilitate and help you to go to police office and immigration office to make the incident report. Mr. Anders, Hopefully this experience is the first and last happened to you, and we hope that does not limit your desire to keep visiting the city of Palembang in the future. Thank you and look forward to welcoming you back to the warmth Sumatran hospitality at Novotel Palembang. Best regards, Rulvastina Randy General Manager
Hotel is located next to a shopping center with several different restaurants. The pool in the hotel is excellent. There were not many people staying in the hotel so during the day we had the pool all to ourselves. The hotel has en excellent chinese restaurant. Breakfast is average. Our room was really nice and big. Price of the room is ok.
Dear Filiplapaige, Greetings from Novotel Palembang Hotel & Residence Thank you for staying with us during at Palembang. We are so glad to know that you enjoyed your stay at Novotel Palembang. I'll share your feedback to all my team, I believe that it will motivate them to always give the best service in the future. Once again thank you for your sharing thru TripAdvisor, hope to see you very soon Best regards, Rulvastina Randy General Manager
Overall satisfactory, the check-in slightly slow due to staff un-attentiveness..the room was satisfactory, quiet..best feature is the privacy & least is the gloominess ..or vice-versa, just can't put my finger on it..
Dear J_Affendy, Greetings from Novotel Palembang Hotel & Residence Thank you for choosing Novotel Palembang as your accomodation during stay at Palembang. We do apologize if there is something happen & didn't meet your expectation, especially when you were check in. I really appreciate for your comment thru TripAdvisor, so we can always make an improvement and give the best service in the future. Once again thank you & hope to see you very soon Best regards, Rulvastina Randy General Manager
Lovely spacious rooms with a tasteful decor. Staff attentive and available to assist when needed. A large swimming pool for a refreshing dip after a hot days work was bliss. A pleasant Hotel to stay in.
Dear Matthew A, Greeting from Novotel Palembang Hotel & Residence! Thank you for your positive feedback thru TripAdvisor. We are happy to know that you love the room, service and swimming pool as well. Your positive feedback means a lot for us, for sure your feedback will motivate my team to always give the excellent service in the future. Once again, thank you for choosing Novotel Palembang, and hope to see you very soon. Best regards, Rulvastina Randy General Manager
The hotel was amazing. Spacious room, soft and comfortable the beds, fresh environment, delicious breakfast, complete facilities. All were obtained at a reasonable price, through membership in AccorAdvantagePlus
Dear Mr Bboelhasrin, Warmest greeting from Novotel Palembang Hotel & Residence Thank you for choosing Novotel Palembang as your accomodation during your stay in Palembang. We are glad that you enjoyed your stay with us. I will share your positive feedback to all my team and for sure it will motivate them to give the best service in the future. Once again, thank you for your feedback thru TripAdvisor and hope to see you again very soon. Best regards, Rulvastina Randy General Manager
The Lobby and the swimming pool is nice. As a member I have a free upgrade room from Superior to Deluxe, actually the room is the same except the view (very dissapointed). And the Aircon in the room is not cold, the TV remote not working, bathroom not clean, dust still in the table. I've plan to stay 2 nights, than cancel 1 night ... find another hotel with 4stars that newer, cheaper and more cozy
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