Hotel - ibis Krakow Centrum
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Ibis Hotel Hotel

ibis Krakow Centrum Hotel

Ul Syrokomli 2 
30 102  KRAKOW
POLAND

546 reviews
TripAdvisor Rating Based on 546 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Underground garage: PLN 50 per day
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 20  PLN
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Underground garage: PLN 50 per day
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 20  PLN
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Leisure and activities

  • Jogging track  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Business center with support staff  (Nearby)
See all services

Hotel location

Our rooms

  • 175 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 16 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Web TV
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Toilets
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for ibis Krakow Centrum

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 546 reviews

neil170363 2017/02/20
« Amazing »

The service we had at the Ibis was very good they couldn't do enough for you, very helpful, they were very friendly. The room was fine could of done with tea & coffee in the room. The bed was very comfortable and large. the Hotel was close by to the centre of Krakow only a 10 to 15 minute walk to the centre. We liked the breakfast as you had such a good choice.

Stanislav S, Guest Relations Manager at ibis Krakow Centrum, responded to this review

Dear Neil, Thank you very much for your kind review. We’re glad you had good stay with us and we hope you will visit us again in the future. Wishing you all the best; Wojtek Guest Experience Manager.

Joanna R 2016/02/08
« Friendly and Helpful Hotel »

This is the fourth time I've stayed at the Ibis Krakow Centrum, always a very friendly and helpful hotel. Useful to have a dining room when travelling on business alone. Great location and if I needed a taxi they called one for me, arriving within 5 mins.

Katarzyna G, Manager at ibis Krakow Centrum, responded to this review

Thank you for your review. I was really happy to read that you had an enjoyable stay with us at Ibis Krakow Centrum. It’s always a pleasure to read such a nice review. Thank you again and I hope that we can welcome you back to our hotel. Kind regards, Anna Mida Deputy Hotel Manager

Adrian B 2015/10/25
« Exelence »

Great hotel verry friendly staff really good location everything walk distance room u will feel like at home i love it. My wife and i really love the fact hotel useing lockal ingredience like apple to make ur breakfast even more exited

Katarzyna G, General Manager at ibis Krakow Centrum, responded to this review

Dear Guests, thank you very much so such a positive feedback. It was great to hear you enjoyed our polish apples served for breakfast. I hope you will come back to Poland and choose ibis Kraków Centrum for your place to stay in Cracow. with kind regards,

Jones_NO 2015/10/02
« OK Hotel, nothing more. »

Stayed there from Wednesday to Saturday. The hotel is OK, the rooms are small with no extra space. Only 3 towels for 2 persons, which means the floor will get wet after a shower. Service is OK, but they aren't very welcoming when you are coming and going. Location is OK, takes about 10minutes in a slow walk to get into the center of the old town. Easy to find, and most of the taxi driver knows where the hotel is. Just be sure to mention which ibis it is, because there are 2.

Manager3710, Manager at ibis Krakow Centrum, responded to this review

Thank you for taking the time to share your comments with us, following your recent stay at ibis Krakow Centrum Hotel. kind regards Anna Mida Deputy Hotel Manager

wanderlust9grl 2015/09/21
« Nice Central Location »

Great basic hotel that is in a great location with good proximity. The cleaning staff is very kind and do a great job. Please remember this is a budget hotel, it is great for active tourist/visitors that just need a space to rest and clean up. For the active guests, this is a great find.

Manager3710, Manager at ibis Krakow Centrum, responded to this review

Thank you for your review. I was really happy to read that you had an enjoyable stay with us at Ibis Krakow Centrum. It’s always a pleasure to read such a nice review. Thank you again and I hope that we can welcome you back to our hotel. Kind regards, Anna Mida Deputy Hotel Manager

jiperiro 2015/09/12
« Good »

The hotel is good, close the historical centre. The staff is polite and has good informations to give. The breakfast is poor. The hotel is far from the central station. The rooms have good size. I recommend it.

Manager3710, Manager at ibis Krakow Centrum, responded to this review

Dear Sir, Thank you for leaving your thoughts here.We appreciate all feedback and are glad you enjoyed your stay. Please rest assured that I will take note of your comments and the matter will be addressed. I hope we can welcome you back to the ibis Krakow Centrum very soon. Kind regards, Anna Mida Deputy Hotel Manager

yoram a 2015/07/06
« Typical Ibis hotel in ecellent location »

Typical Ibis hotel in very good location in Krakow in walking distance from main attractions. 10 min. from Old City , 5 from Wawel Castel , 20 from Kazimeiz. Free internet , very good breakfast ,very clean, aircondition We stayed in room 601on the last floor.On arrival day in the evening when we wanted to use the shower there was not enough pressure and no hot water.Maintenance came immediatly and solved the pressure problem but each time when we wanted to have a warm shower we had to let the water run for few minutes.

Manager3710, Manager at ibis Krakow Centrum, responded to this review

Thank you for taking the time to write a review following your stay with us recently. I am pleased to hear you had a pleasant stay and hope we can welcome you back again soon. Kind regards, Anna Mida Deputy Hotel Manager

kaderc84 2015/06/15
« Business Trip »

Sleep quality is average as we feed that the aircondition was not cool enough. It used to get quite warm in the middle of the night so couldn't get a restful night. Will not stay with you in the summers. Everything else was excellent,service,food etc.

Manager3710, Manager at ibis Krakow Centrum, responded to this review

Dear Sir, I’m delighted you enjoyed your stay. Please rest assured that I will take note of your comments and the matter will be addressed. I hope we can welcome you back to the ibis Krakow Centrum very soon. Kind regards, Anna Mida, Deputy Hotel Manager

andreapisani73 2015/05/07
« confortable and nice »

a nice honest.... easy to reach.... for what i paid i expected to have the breakfast included but it wasn't. more cheap just outside the hotel... good bakery the shower was the best the receptionists were helpfull and prepared

Manager3710, Manager at ibis Krakow Centrum, responded to this review

Thank you for your review. I am glad you had a good stay with us. See you on your next trip hopefully. kind regards Deputy Hotel Manager

GammelStrand 2015/04/06
« Good hotel (with parking) »

Typical Ibis so you know what to expect (sleek, clean, minimalist). The location was the real attraction. It is close to Old Town but the room prices do not reflect it. We chose the hotel as part of a driving trip across Europe as a way to visit Kraków and serve as a launching point for the Aushwitz memorial. It served very well for both. The onsite parking garage was a plus especially since parking in Kraków was few and far between. The location was safe and staff friendly and helpful. We would stay again.

Manager3710, Manager at ibis Krakow Centrum, responded to this review

Thank you for your kind comments. We look forward to welcoming you back again soon. with regards Deputy Hotel Manager

Marek Z 2014/11/10
« All as usall at IBIS - v.good »

Ibis City Krakow total general impression is much better as at Ibis Brugge. Bette Restaurant and much professional service and so friendly. Thank you for all - I suggested to reserve this hotel to my business colloquies who made the trip to Poland first time. They were impressed.

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