ibis Den Haag City Centre 3 stars

Customer review rating (ALL Rating) 4.3/5 1,337 reviews

Best price
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ibis Den Haag City Centre - Image 1
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Jan Hendrikstraat 10, 2512 GL DEN HAAG, Netherlands

Description

Hotel extras

  • In the heart of the city

  • Just 10 minutes from the beach

  • Modern rooms with air conditioning

  • Breakfast served until 12:00

  • Reception open 24 hours a day

Our accommodation(s)

Hotel location

ibis Den Haag City Centre

Jan Hendrikstraat 10
2512 GL DEN HAAG
Netherlands

GPS:52.075916, 4.307236

Telephone
Fax +31 70 318 4319

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN

During the day, our restaurant offers a themed approach to food, with themes varying from one ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler !

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,337 reviews

TripAdvisor Rating  4.0/5  1,312 reviews

Nice location Pleasant stay

Customer review rating 4.5/5

Adb S. Solo - Confirmed reviews ALL

Excellent location, friendly staff, lovely room with good view over the city

Dear Adb, Thank you for taking the time to review your stay. It is heartening to know that your loyalty to the ALL – Accor Live Limitless programme has been rewarded with a pleasant stay at our establishment. Your high recommendation of ibis Den Haag City Centre to others is a testament to the efforts our team puts into creating a warm and welcoming environment. We note your observations regarding breakfast and appreciate your candidness. While we strive to offer a variety of high-quality options, we recognize there is always room for improvement and your input is invaluable in this pursuit. Please rest assured that we are continuously working on enhancing our breakfast selections to meet the expectations of our valued guests like yourself. Our front desk team is overjoyed to have made a notable contribution to your satisfaction, and we are proud of the cleanliness standards we uphold, along with our commitment to sustainable development, which has resonated with you. The positive remarks on our bar services and the convenient location of ibis Den Haag City Centre, complemented by the lovely room views, reaffirm our dedication to guest excellence. We believe that our hotel's offerings, from the modern rooms to the diverse services, contribute to the unique ibis experience, and we are thrilled that you've enjoyed these aspects of your stay. We are looking forward to welcoming you again. All the best! Team ibis Den Haag City Centre

Perfect location - great staff

Customer review rating 5.0/5

D. B. Solo - Confirmed reviews ALL

Location, location, location. Just a short walk or two-stop tram ride from central station takes you to a bright and contemporary hotel run by a polished and professional staff. A five-minute walk takes you to Grote Markt, where you will find a large beer-garden-style square flanked by a host of pubs that offer great food at reasonable prices. (Vavoom, the only tiki bar in the Netherlands, is my favorite.) A pedestrian/bike-friendly mall lined with dozens of shops, grocery stores, and cafes is just steps away, as is a compact Chinatown for more dining choices. Inside the hotel, a well-managed breakfast room offers a variety of hot and cold dishes to get your day jump-started. Additional food is available during the day and evening as is a well-stocked and serviced bar. Guest rooms are good-sized with comfortable beds and well maintained. Shout-out to housekeeper Stefanie for her upbeat spirit. A special shout-out, also, to lively front-desk staffers Shakely and Suzanne and others whose names I did not get for helping me with my reservation when it needed to be adjusted. My first visit to The Hague and Ibis City Centre will not be my last.

Dear B., Thank you for such a great review. It is gratifying to know that our central location provided you with the convenience you needed to enjoy the vibrant surroundings of The Hague. Our team, especially Shakely, Suzanne, and Stefanie, are overjoyed to receive your commendation for their dedicated service. The cleanliness of our rooms is of utmost importance to us, and it is wonderful to hear that our efforts have resonated with you. We also take great pride in our sustainable development initiatives and are pleased that our on-request room servicing met with your approval. Our Sweet Beds are indeed designed to offer a restful night's sleep, and it is heartening to note that they contributed positively to your stay. The variety of hot and cold dishes served in our breakfast room is curated to kick-start our guests' days on the right note, and we are glad that you enjoyed this offering. While we do not have a hotel parking, we hope that the nearby public parking options provided a suitable alternative for you. Rest assured, we continuously strive to deliver a seamless experience to all our guests. Once again, thank you for being a valued member of ALL - Accor Live Limitless loyalty programme and for recommending us so highly. We are committed to maintaining the high standards you've experienced and look forward to creating more memorable moments during your next visit. We look forward to a return visit from you in the future. Best wishes, Team ibis Den Haag City Centre

Overall nice stay

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

The room was very clean and comfortable. There were only two things that were slightly annoying. The shower gel in the bathroom was completely empty on arrival. The second was the online ammenities and information was either incorrect or out of date. The WhatsApp number to contact reception was not manned so my messages were left on read, also the restaurant opening times were different to what was advertised. Slightly annoying when the website/poster in the elevator says it closes at 2200 and the bartender says it actually closed at 1900. But overall staff was very friendly and helpful in person and I wouldn’t hesitate to stay again

Dear Guest, Thank you for reviewing your recent experience. We are delighted to hear that you appreciate being a member of our ALL – Accor Live Limitless loyalty programme and that you would recommend our brand to others. However, we regret to hear about the oversight regarding the shower soap in your room. Please accept our apologies for this inconvenience. We are also sorry for any confusion caused by the discrepancy in our restaurant's advertised opening hours. We strive to ensure that all information provided to our guests is accurate and will review our communication channels to improve this aspect. We are pleased that our commitment to sustainable development resonates with you and that you found our staff to be friendly and helpful. Your kind words are a testament to our team's dedication to guest satisfaction. Additionally, we are glad that you would consider staying with us again, despite the issues encountered. Thank you for bringing these matters to our attention. Your feedback is integral to our ongoing efforts to enhance our guest experience. We hope to welcome you back. All the best. Team ibis Den Haag City Centre

Well located to the centre

Customer review rating 4.5/5

Daniel Couples - Confirmed reviews ALL

Smooth check in, clean and modern room with its quirks. The location was perfect for exploring the city.

Dear Daniel, Thank you for such a great review. It's wonderful to know that our location served as the perfect base for you to explore The Hague. We take pride in our central location, which, as you mentioned, is ideal for visiting local attractions and enjoying the city's vibrant atmosphere. Your appreciation for the smooth check-in process and the modern, clean quality of our rooms is truly valued. At ibis Den Haag City Centre, we strive to provide comfortable accommodations and efficient service, ensuring that every guest's stay is as enjoyable as yours. Thank you for being a valued member of ALL – Accor Live Limitless loyalty programme and for your high recommendation of it. We believe our loyalty programme offers great benefits and are glad you think so too. We look forward to a return visit from you in the future. Best wishes, Team ibis Den Haag City Centre

Well located and great view

Customer review rating 4.5/5

Lauren Business - Confirmed reviews ALL

The price was very good for the prime central location. Staff was friendly and check-in/out was easy. I did not expect such a nice view! The only problem was the room was very warm. It is true it was unseasonably warm outside, but the air conditioning/fan did not seem to work, and as the window only opened a small amount the room remained quite hot.

Dear Lauren, Thank you for taking the time to share your feedback with us. It is wonderful to know that our central location provided you with the convenience you desired and that the view from your room added a special touch to your experience. Our team strives to offer competitive rates while ensuring our guests receive value for their stay, so your recognition of the price as very good is much appreciated. We regret to hear that the temperature in your room was uncomfortable, and we understand how important a cool and pleasant environment is for our guests. Our air conditioning system is designed to adjust based on external temperatures and is typically efficient in maintaining comfort. However, we apologize for any inconvenience caused during the unusual heat and appreciate your feedback as it helps us to improve our services. Furthermore, we are sorry for the interruption in our website service which caused a delay in your booking. We continuously work towards providing a seamless online experience for our guests. Your commendation of our staff, particularly the kind lady at the desk, fills us with pride, and we will certainly pass along your praise. It would be a pleasure to welcome you for another enjoyable stay. Best wishes, Team ibis Den Haag City Centre

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Other web-users rate our hotel

  • 1,164 reviews 9.2/10 Location
  • 1,516 reviews 6.1/10 Room
  • 1,025 reviews 8.8/10 Service
  • 22 reviews 7.5/10 WiFi
  • 601 reviews 8.3/10 Breakfast
  • 599 reviews 5.7/10 Cleanliness
  • 118 reviews 6.7/10 Food
  • 64 reviews 9.1/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.