Hotel - Novotel London Excel
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Novotel Hotel

Hotel Novotel London Excel

7 Western Gateway  Royal Victoria Dock 
E16 1AA LONDON
UNITED KINGDOM

1,936 reviews
TripAdvisor Rating Based on 1,936 reviews
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From 79.00 GBP Non member rate
From 71.10 GBP Members' rate Members’ Rate, join while you book
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Select your dates 79.00 GBP

Hotel Novotel London Excel

Mid-scale hotel for business or family trips

Discover the Docklands during your stay at Novotel London ExCel. A London hotel near the O2 Arena, Canary Wharf and London City Airport. Admire the views of Victoria Dock from the Upper Deck restaurant and bar. Ideal venue for business with fully equipped meeting rooms. Sauna and hammam available: take the time to relax at Novotel.

Hotel extras
  • Relaxing meals in a stylish setting
  • 5-minute walk from Custom House station
  • Meeting areas for all your conference needs
  • Free internet access in all guest rooms
  • Located opposite the ExCel Exhibition Centre
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
    • Polish
    • Russian
  • Hotel open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Hammam

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 13 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel London Excel

7 Western Gateway
Royal Victoria Dock
E16 1AA
LONDON
UNITED KINGDOM

Tel: (+44)207/6600677
Fax: (+44)207/5409710

Check-in from 14h00
Check out up to 12h00
Access and transport
  • BUS 1 : 147, CUSTOM H. EXCEL
  • BUS 2 : 325, CUSTOM H. EXCEL
  • BUS 3 : 241, CUSTOM H. EXCEL
  • BY SUBWAY : DLR, Custom House (for ExCeL)
  • METR : DLR, CUSTOM HOUSE
  • LONDON CITY At 1.77km / 1.1 miles
  • LONDON CITY AIRPORT At 1.77km / 1.1 miles
  • LONDON GATWICK At 70km / 43.5 miles
  • LONDON HEATHROW At 37.01km / 23 miles
  • LONDON STANSTED AIRPORT At 56km / 34.8 miles
  • A12,M11,M25 At 0.1km / 0.06 miles
  • DLR CUSTOM HOUSE FOR EXCEL At 0.25km / 0.16 miles
  • KINGS CROSS At 12.87km / 8 miles
  • LIVERPOOL STREET At 7.24km / 4.5 miles
  • LONDON ST PANCRAS At 7.9km / 4.91 miles
  • WATERLOO STATION At 9.66km / 6 miles

GPS : 51.507973, 0.024658

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • Suite
    Suite

    Experience the unforgettable! Spacious and beautifully designed, the suite includes a bedroom, living room and bathroom. It offers unparalleled facilities: laptop safe, minibar, hair dryer, tea/coffee, TV, ensuite bath/shower. Up to 4 people

  • Superior Room
    Superior Room

    Enjoy modern decor and ergonomic comfort: Queen or twin bed, en-suite bath or shower, large flexible work area, 32" LCD TV, complimentary WiFi access, hairdryer, iron, laptop safe, minibar, tea/coffee facilities. Up to 2 adults and 2 children.

  • Executive Room
    Executive Room

    An experience combining relaxation and focus. All our Superior room features plus a Nespresso coffee machine, Bose Ipod docking station, extra bathroom amenities, bathrobe and slippers, complimentary internet access, local calls and water. Up to 2 people.

  • 257 rooms
  • 100% non-smoking hotel
  • 13 rooms for people with reduced mobility
  • 172 family rooms
  • 28 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Manual temperature control
    • Web TV
    • Telephone
    • Pay per view channel(s)
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

UPPER DECK RESTAURANT Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

UPPER DECK RESTAURANT Type of cuisine: Brasserie


Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Find out more and book
BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BAR


Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

See all our restaurants and bars

Your meetings and events

Novotel London Excel Meeting Room

Our meeting rooms


  • Number of meeting rooms: 13
  • Maximum size: 70 m2
  • Maximum capacity: 80
  • Maximum banquet capacity: 70

Our customer reviews for Novotel London Excel

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 1,936 reviews

Gerri H 2016/07/01
« Family mini break »

Welcoming and excellent levels of customer service. I have no qualms about recommending this hotel from all aspects of our stay. It is family friendly, with friendly, courteous, efficient, professional staff. We stayed in an executive room and the beds were extremely comfortable, maybe too comfy to get out of in the morning.

NovotelLondonExCeL, Guest Relations Manager at Novotel London ExCeL, responded to this review

Wow! Thanks for giving us 5 out of 5 Gerri. I am especially happy to see your feedback about our staff, it makes me so proud of our team. I will make sure that they all read your review as I am positive that it will motivate them further. We look forward to you next visit! Yours sincerely, Noemi Szecsenyi

Peter M 2016/05/29
« Excellent location »

Flight planned from London City Airport with an early departure, hotel location therefore important with good selection of restaurants close by. Novotel therefore suited in both cases. Views of the old docks and the new look canary centre adds to the stay

NovotelLondonExCeL, Guest Relations Manager at Novotel London ExCeL, responded to this review

Thanks for sharing your experience with us and for highlighting Novotel London ExCel's great location. We hope to welcoming you again very soon. Yours sincerely, Noemi Szecsenyi

7Spider7 2016/05/13
« Great stay for work »

Met my expectations from the Novotel Group. Very clean, modern, friendly staff and good food. No complaints. There is a little noise when window are open from planes landing at City Airport, but this is to be expected. Air Con could be a bit better. Needed the window open to help cool the room.

NovotelLondonExCeL, Guest Relations Manager at Novotel London ExCeL, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Noemi Szecsenyi Guest Relations Manager

tasneemzaman91 2016/03/28
« Excellent stay! »

My husband and I travelled to London as part of our honeymoon. It was a great experience, everything was clean and the hotel ambience was amazing We managed to travel everywhere and the DLR is like 5 mins walk away from the hotel. Amazing sceneries on site and the Emirates Cable Cars are just 2mins walk away which take you straight to the o2. Breakfast was okay, could do with a few halal products for breakfast (sausages) Overall it was great. My husband and I enjoyed our stay very much! Thank you for the great hospitality.

NovotelLondonExCeL, Guest Relations Manager at Novotel London ExCeL, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Novotel London Excel. It is always a pleasure to receive positive feedback and I am especially happy that you enjoyed your stay on your honeymoon. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Noemi Szecsenyi Guest Relations Manager

dianesimmo1974s 2016/03/23
« O2 stay over »

Lovely accomodation in the Novatel suite. Food for breakfast was lovely and had a wide variety to suit all tastes. I was on the sofa bed, which was a little uncomfortable, but not too bad for a put you up! Will definitely recommend to friends and family but warm them that the sofa bed in the suites is only suitable for one adult if you want to be comfortable.

NovotelLondonExCeL, Guest Relations Manager at Novotel London ExCeL, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Novotel London Excel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Noemi Szecsenyi Guest Relations Manager

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