Hotel - Novotel London Excel
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Novotel Hotel

Novotel London Excel Hotel

7 Western Gateway  Royal Victoria Dock 
E16 1AA  LONDON
UNITED KINGDOM

2,108 reviews
TripAdvisor Rating Based on 2,108 reviews
Best price guarantee
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From 109.00 GBP Non member rate
From 98.10 GBP Member's rate Members’ Rate, join while you book
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Up to {{amount}}% extra off
Members’ Rate, join while you book
Select your dates 109.00 GBP
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Hammam

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 13 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.Please note that the hotel's bedrooms are being refurbished. Works take place from 8.00-18.00 on weekdays and 10.00-18.00 during weekends.

  • 257 rooms
  • 100% non-smoking hotel
  • 13 rooms for people with reduced mobility
  • 172 family rooms
  • 28 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Manual temperature control
    • Web TV
    • Telephone
    • Pay per view channel(s)
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel London Excel

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,108 reviews
845marissab 2017/02/18
« Birthday Treat »

Took my family to celebrate hubby's birthday and valentines. A nice surprise to see a card and small gifts in the room. Staff Abdul and another young lady with very curly hair (forgive me I'm bad with names) was very helpful thank u so much. I didn't sleep very well as the bed was too soft for me and I was directing under the gym but the views was great, I chose to stick with it, but hubby loves the bed and was out like a light. Which is what I wanted for him.

NovotelLondonExCeL, Guest Relations Manager at Novotel London ExCeL, responded to this review

5 out of 5, wow! Thanks a lot! It's such a pleasure to welcome guests on special occasions and we are delighted that you had a great time. Big thanks for recognising the great service of our colleagues as well. I am sure Abdul and Frederica will be very happy when I share your nice comments with them. Thanks again for this lovely review and we hope to welcoming you again very soon. Kind regards, Noemi Szecsenyi

Martyn K 2017/01/27
« Average »

Just distinctly average. Limited menu choice; the bar and restaurant have identical menus. Two lifts involved in getting from bedroom to ground floor. And, if it weren't for its adjacency to ExCeL, I wouldn't suggest that anyone bother to stay there.

Andy B 2016/11/25
« 2nd visit.....fabulous once again »

Stayed here for a London trip last year and had such a great experience we had to stay again this year, and we weren't disappointed. The hotel is perfectly situated for the DLR, it's in a brilliantly quiet location with great views and ideal if you want to stay out of the city but within easy access. The staff are great, rooms too and very comfortable. An annual visit I think...highly recommended.

NovotelLondonExCeL, Guest Relations Manager at Novotel London ExCeL, responded to this review

WOW! It was such a pleasure to read your review Andy. Thank you so much. It is always good to have a positive feedback especially form a loyal guest like yourself. We are glad that you enjoyed your second visit as much as the first one and we look forward to welcoming you again very soon. Kind regards, Noemi Szecsenyi

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