ibis London Excel Docklands 3 stars

Customer review rating (ALL Rating) 4.2/5 1,108 reviews

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9 Western Gateway, Royal Victoria Dock, E16 1AB LONDON, United Kingdom

Description

Hotel extras

  • Minutes' walk to ExCel Exhibition Centre, the O2 Arena, and Canary Wharf

  • ibis Sweet Beds in every room

  • 5 minutes' drive to London City Airport

  • On-site restaurant and bar with 24/7 snacks

  • Parking just £25.00 for 24 hours

Our accommodation(s)

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Hotel location

ibis London Excel Docklands

9 Western Gateway, Royal Victoria Dock
E16 1AB LONDON
United Kingdom

GPS:51.50756, 0.026393

Telephone
Fax +44 20 7055 2310

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Ibis London ExCeL Restaurant

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Ibis London ExCeL Restaurant is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,108 reviews

TripAdvisor Rating  4.0/5  2,679 reviews

Friendly staff

Customer review rating 5.0/5

Jo S. Couples - Confirmed reviews ALL

From the moment we arrived, the staff could not do enough for us. An amazing team

Thanks for taking the time and scoring your recent stay. We were so chuffed to make your stay pleasant, at ibis our guests are the most important thing ever and when we hear compliments it makes us have butterflies! We know that our future guests would also appreciate the kind words and tips and would appreciate if you could also share some comments on the global travel review site ‘’Google’’. Here is the link; https://www.google.com/travel/hotels/entity/CgoIz5qHi9zbjZN7EAE?utm_campaign=sharing&utm_medium=link&utm_source=htls&ved=0CAAQ5JsGahcKEwjo95Psl-qFAxUAAAAAHQAAAAAQBA&ts=CAEaIAoCGgASGhIUCgcI6A8QBRgFEgcI6A8QBRgGGAEyAhAAKgkKBToDR0JQGgA Thanks again so much and hope you would come back and visit us soon! Aurelija Revuckaite Guest Experience Manager

Great Staff

TripAdvisor rating 4.0/5

Tray H TripAdvisor review

Stayed at the Ibis for work and the staff were great Particularly Portia who was welcoming, polite, and couldn’t help my colleagues and myself more. Room was basic but serviced the purpose

Hi Ladytetee71, It's fantastic to hear you had a great experience at Ibis during your work trip! Portia and the rest of the staff were thrilled to assist you and your colleagues. We're glad you found Portia welcoming, polite, and helpful throughout your stay. While the room may have been basic, we're pleased it served its purpose well. Thank you for your kind words, and we hope to welcome you back soon for another pleasant stay! Kind regards, Aurelija Revuckaite Guest Experience Manager

Well located , friendly staff

Customer review rating 4.5/5

Tanja Families - Confirmed reviews ALL

We stayed whilst attending an event at the o2 , really reasonably priced room and it had a great view, staff were lovely.

Thanks for taking the time and scoring your recent stay. We were so chuffed to make your stay pleasant, at ibis our guests are the most important thing ever and when we hear compliments it makes us have butterflies! We know that our future guests would also appreciate the kind words and tips and would appreciate if you could also share some comments on the global travel review site ‘’Google’’. Here is the link; https://www.google.com/travel/hotels/entity/CgoIz5qHi9zbjZN7EAE?utm_campaign=sharing&utm_medium=link&utm_source=htls&ved=0CAAQ5JsGahcKEwjo95Psl-qFAxUAAAAAHQAAAAAQBA&ts=CAEaIAoCGgASGhIUCgcI6A8QBRgFEgcI6A8QBRgGGAEyAhAAKgkKBToDR0JQGgA Thanks again so much and hope you would come back and visit us soon! Aurelija Revuckaite Guest Experience Manager

Really friendly staff

TripAdvisor rating 5.0/5

Amy H TripAdvisor review

Stayed to watch take that and can't fault the staff, really took the time to help us find our way around. Hotel was very clean and bar staff was incredibly helpful. Thank you Sultan

Hi K496DPamyh, Glad to hear you had a great time at the Take That concert! Our staff, especially Sultan, was delighted to help make your stay memorable. It's wonderful to know you found them friendly and helpful in navigating the area. We're pleased you found the hotel clean and that the bar staff provided excellent service. Thanks for your kind words, and we hope to welcome you back again soon for another fantastic experience! Best, Aurelija Revuckaite Guest Experience Manager

Amazing

TripAdvisor rating 5.0/5

Shauna G Families - TripAdvisor review

Very friendly staff, especially Sultan at breakfast, the pain au chocolates at breakfast where so fresh. Room is clean and spacious the cookies where a nice touch in the room. It’s situated half an hour from every where.the view from the room is amazing, tea and coffee facilities are good.

Hey Shauna G, Sounds like you had an amazing stay! We're thrilled to hear that our staff, especially Sultan, made your breakfast experience so enjoyable. Fresh pain au chocolats sound delicious! It's great to know that you found the room clean and spacious, and enjoyed the little touch of cookies. The view from the room must have been stunning, and we're glad you found the location convenient. We hope to welcome you back again soon for another great experience! Kind regards, Aurelija Revuckaite Guest Experience Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 980 reviews 9.1/10 Location
  • 1,360 reviews 6.5/10 Room
  • 1,130 reviews 8.4/10 Service
  • 39 reviews 8.1/10 WiFi
  • 618 reviews 6.7/10 Cleanliness
  • 449 reviews 6.8/10 Breakfast
  • 285 reviews 5.7/10 Value
  • 151 reviews 8.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.