Hotel - Novotel Budapest Centrum
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Novotel Hotel

Hotel Novotel Budapest Centrum

Rakoczi ut 43-45 
1088 BUDAPEST
HUNGARY

1,451 reviews
TripAdvisor Rating Based on 1,451 reviews
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Hotel Novotel Budapest Centrum

Mid-scale hotel for business or family trips

Art nouveau style Novotel Budapest Centrum is located in the city centre with easy access. Enjoy 4-star comfort in sound-proof,air-conditioned rooms with tea/coffee making facilities.Café Palace restaurant await our guests with live piano music, Hungarian and International tastes. We offer free entrance into our fitness room,jacuzzi, sauna. Free WiFi is available in the entire Hotel.

The 4-star Novotel Budapest Centrum puts you close to Keleti Railway station as well to Blaha Lujza square on Pest side of Budapest. With easy access to public transportation, you can quickly reach the Danube River, shopping areas of Budapest, the Syma congress centre, Hungexpo exhibition field, or the Budapest Arena concert hall. Restaurants with international kitchen and excellent bars, pubs can be found in close proximity of the Hotel.

Hotel extras
  • Fitness centre, jacuzzi, sauna
  • Metro, trams and buses on your doorstep
  • Art Nouveau style restaurant and Klimt Bar
  • Modern rooms with free WiFi and 48 inch flat screen TV
  • 7 meeting rooms (up to 330 pax in the plenary in theater style)
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 22  EUR
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 22  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Hotel open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Billiards/Snooker  (Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel Budapest Centrum

Rakoczi ut 43-45
1088
BUDAPEST
HUNGARY

Tel: (+36)1/4775300
Fax: (+36)1/4775353

Check-in from 14h00
Check out up to 12h00
Access and transport
  • BY BUS : 5 7 7E 173 178, BLAHA LUJZA TER
  • METRO RED LINE : M2, BLAHA LUJZA TER
  • BY TRAM 1 : 4, BLAHA LUJZA TER
  • BY TRAM 2 : 6, BLAHA LUJZA TER
  • BUDAPEST FERIHEGY At 20km / 12.43 miles
  • EASTERN RAILWAY STATION KELETI At 1km / 0.62 miles
  • WESTERN RAILWAY ST NYUGATI At 4km / 2.49 miles

GPS : 47.497418, 19.072095

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • Executive Room
    Executive Room

    All our Superior room features with added products and services: coffee machine, extra bathroom amenities, bathrobe & slippers. Complimentary internet access, local calls and water. Up to 2 adults and 2 children.

  • Executive Floor
    Executive Floor
  • Standard Room
    Standard Room

    A spacious room with a king bed, en-suite bath or shower, sofa-bed, work area, TV, free WIFI Internet, hair dryer, safe and tea/coffee. Up to 2 adults and 2 children.

  • 227 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Data port in room
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • TV with on-screen billing info
    • Direct dial telephone
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Jacuzzi
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

CAFÉ PALACE Restaurant
Lunch 12:00 - 15:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 19:00 - 23:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

CAFÉ PALACE Type of cuisine: International


Located on the ground floor. With its unique interior design and excellent service it is an ideal place both for business lunch or dinner for two. Hungarian and international dishes, permanent seasonal offers, selected Hungarian wines.

Find out more and book
KLIMT BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

KLIMT BAR


Our lobby bar offers alcoholic and non-alcoholic mixed drinks, cakes, appetisers and a unique coffee and tea selection.

See all our restaurants and bars

Your meetings and events

Novotel Budapest Centrum Meeting Room

Our meeting rooms


  • Number of meeting rooms: 7
  • Maximum size: 294 m2
  • Maximum capacity: 330
  • Maximum banquet capacity: 240

Our customer reviews for Novotel Budapest Centrum

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 1,451 reviews

Emrullah K 2015/09/28
« Good location & good service »

We liked the location and service at the hotel. We may definitely suggest this hotel to families. People at front desk and at the restaurant were smiling and friendly. We enjoyed staying at this hotel and felt happy for choosing it.

QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review

Dear Valued Guest, We are delighted to read you review concerning your stay at Novotel Budapest Centrum. Your compliments regarding the staff have been forwarded to the them. Receiving positive comments from satisfied clients is the greatest reward for us. We are looking forward to seeing you in our hotel again! Yours Sincerely, Team of Novotel Budapest Centrum

Tom B 2015/07/31
« Great value »

Great hotel, and they sure take care of their LeClub Platinum Members. Upgraded, and they even have a nice, quiet Club Lounge overlooking the restaurant. In style with other lots of other properties in Budapest in terms of building, decoration etc. Good location, close to a street with great street food and bars.

QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review

Dear Valued Guest, Thank you for providing us with your feedback regarding your stay at the Novotel Budapest Centrum. It is a pleasure to hear that the room and our services met with your expectations. Hopefully you had a memorable holiday in Hungary. We are glad that you enjoyed your stay with us and we are looking forward to seeing you in Novotel Budapest Centrum in the near future again! Kind Regards, Team of the Novotel Budapest Centrum

saspirou 2015/07/17
« UNACCEPTABLE , RUDE CUSTOMER SERVICE »

Our booking was made thru email. About 10 days before arrival we have asked the hotel thru the same email to arrange a taxi pickup from the airport.The anwered back that it will be arranged and they requested flight number and time.Arriving at the airport at 11.00 at night with two children and after two flights NO TAXI was there. Called the hotel and the receptionist said that he didnt know anything and adviced us just to take any taxi .Arriving at the hotel the receptionist apologised and offered us a free welcome drink .He said that he didnt know what happened " MAYBE OUR TAXI DRIVER FORGOT OR HE WAS TOO BUSY" This is his exact answer which is totally unacceptable .This showed no respect to the customer and luck of responsibility on theri behalf. We have paid an extra amount for each day for upgrading our room to EXECUTIVE in order to have a coffee /tea machine but there were only two tea cups although we are four persons .We requested two more but they never brought them. Another facility of the Executive Upgrade is the use of the Executive Lounge where snacks and drinks are offered almost all day .In two occasions we visited the lounge there were 2 or 3 sandwich bites and no other snacks .When we requested for some more they totally ignored us and after waiting for half an hour they didnt bring anythintg so we had to leave. Only in one occasion we stayed longer just to check if they would take us into consideration. Ther waiter was checking every now and then if we were still there and when he realised that we wouldnt leave then he brought some snacks . Further more they didnt add in the room every day soap/ shiampoo /cotton puds etc. The empty ones were there but they didnt bother to put new ones. They left the empty dirty glasses in the room instead of getting them and putting clean ones. The X-Box had permanently the "Out of Order " sign . We are customers of Novotel/ ACCOR hotels in general but all these incidents we will surely check other options next time

QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Budapest Centrum. I am sorry that your experience did not meet your expectations in all aspects; please allow me to express my sincerest apologies. I treat all feedback with the utmost seriousness and please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are staying at your disposal to discuss this unpleasant experience via e-mail on H3560-FO@accor.com In spite of your negative feelings, thank you again for calling our attention for your experiences and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, The team of the Novotel Budapest Centrum

omerhakan 2015/05/04
« fairly good if not great »

The hotel was fairly good if not great. The main problem was the air conditioning wasnt working, and the rooms were quiet hot. The only solution we were offered was to open the windows. Not very close to the city center, but close to the subway station.

QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review

Dear Valued Guest, Thank you very much for providing us with your feedback regarding your stay at Novotel Budapest Centrum. It is a pleasure to read that you were satisfied with the hotel and the services we provided. Concerning the temperature in the room please let me inform you that we turned off the heating system 2 weeks in the hotel but we awfully sorry that your room was hot against it. Unfortunately the cooling season started at 1st of May. It is our hope that otherwise you had a memorable stay in Budapest. We appreciate your comments and would be happy to welcome you in our hotel in the near future again! Kind regards, Team of the Novotel Budapest Centrum

2015/04/07
« Average to Good compared to other Novotels »

The hotel in general is similar to other Novotels i.e. reception, bar, dining room etc are all nice. Rooms however are slightly on the small side and the beds were very low so not suitable for people with mobility issues (unless there are other options available for people with mobility problems). We've stayed in a few Novotels and this one is very good value, but does not quite reach the standards of other Novotels. It's location is ok. Not 'bang' in the middle of the centre but within walking distance to the centre, and it made an interesting walk to the centre. I was disappointed with the service i.e. we asked for a wake up call at 3am in order to catch our flight home but didn't get one. Not much of an apology from the reception staff. However, the service on arrival was good. I would stay there again if I wanted a reasonably priced hotel in Budapest.

QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Budapest Centrum. We have realized that you were especially dissatisfied with the bed and the wake up call service; please allow me to express my sincerest apologies. I have shared your comments with our team and together we are working on solving this issue so that our service will no longer disappoint in this area. Only as information we would like you to know that our colleagues get continuous training to be able to deliver quality services for our guests’ satisfaction. The quality of services we offer to our clients is very important for us. Please feel free to email us on h3560-FO@accor.com if you have any further question in this case, and me or my colleagues will stay with pleasure at your disposal. Best Regards, The team of the Novotel Budapest Centrum

Ilya H 2015/01/18
« Great experience! »

Well restored old hotel, very clean, nice interior, pretty big rooms, all very clean, separated bath and toilet, high sealing, quiet, comfortable beds, excellent restaurant and rich breakfast. Very friendly staff. Good location - many historical places nearby, metro station just few steps to walk.

QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review

Dear Valued Guest, We would like to take the opportunity to thank you for your nice review on TripAdvisor regarding your stay at Novotel Budapest Centrum. We are glad that you could take advantage of the central location of the hotel – it is our hope that you were able to see as much as possible from the sights of the city. Thank you very much for highlighting the interior design of our restaurant, Café Palace and the whole building’s unique style – Art Nouveau – which is related with modernity in services. Happy to read that you were satisfied with the cleanliness as well; it is always the greatest reward for us when we receive the positive review from the satisfied guests. Thank you again for your nice comments and it is our hope that we can welcome you in our hotel again! Best regards, The Team of the Hotel

TAdrianD 2015/01/03
« A very good hotel in the center of Budapest »

Located in the city center, hotel Novotel Budapest Centrum is a perfect choice for a weekend in Budapest. Easy to reach by public transport, close to the metro. There is free and fast wifi. Executive room A unique experience combining relaxation and focus. I was in an executive room (number 512) treats you Nespresso machine, bathrobe, slippers, cosmetic amenities. The room was a little bit small. The executive Lounge access was good.

QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review

Dear Valued Guest, It was our pleasure to read your very kind words. We are all pleased at Novotel Budapest Centrum that you enjoyed your stay with us and were satisfied with the services we provided. Thank you very much for highlighting the executive rooms of ours, which are also provide you 20% discount from the food & beverages charges. We appreciate your feedback and we are looking forward to welcoming you in Novotel Budapest Centrum again! Kind Regards, The Team of the Hotel

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