Hotel - Mercure Sao Paulo Times Square Hotel
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Mercure Hotel

Mercure Sao Paulo Times Square Hotel

Avenida dos Jamaris, 100 Torre 1  Moema 
04078-000  SAO PAULO
BRAZIL

298 reviews
TripAdvisor Rating Based on 298 reviews
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From 208.00 BRL Non member rate
From 187.20 BRL Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
  • Pool
  • Fitness centre
  • Languages spoken at the hotel
    • Spanish
    • Portuguese

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
  • Languages spoken at the hotel
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing

Leisure and activities

  • Pool
  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

We offer five room categories: Standard Apartments, Classic Apartments, Superior Apartments with double bed, Apartments with twin beds and Junior Suites (two bedrooms)

  • 122 rooms
  • 108 non-smoking rooms
  • 10 family rooms
  • Crib on request
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Crib on request
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Sao Paulo Times Square Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 298 reviews

Werner S 2016/02/09
« Ipad stolen in room »

My ipad was stolen in my room while I was having breakfast. This is the second time something was stolen in a Mercure in Brazil. Last time it was our electrical toothbrushes. Sadly I must admit that I'm a platinum member of the Accor Le Club program.

Mendes R, Depto Qualidade at Mercure Sao Paulo Times Square Hotel, responded to this review

Mr.Werner S. Thanks for your comments about Mercure SP Times Square. We inform you the ipad is locked in the cleaning department safe. We wait your visit to get the item back. Regards, Renata Mendes

cruise_11111 2015/04/16
« Decent stay for the price »

hotel is a bit dated and could use some facelift for the room. Furnitures seem to be from 70's or 80's era. Window curtains can use some upgrades as the one in my room are torn and have holes. Front desk staff are courteous but can use a little more smile 😊. Location wise is quite convenient and taxi stand across the street is very helpful and convenient.

Mendes R, Quality Service Mercure at Mercure Sao Paulo Times Square Hotel, responded to this review

Dear Guest Cruise_11111 We appreciate your comments regarding your stay at the Mercure Sao Paulo Times Square Hotel. It is always a pleasure to receive feedback of our guests. We are in the process of renovations, and now we have some renovated apartments for your comfort. We hope to see you soon. Sincerely, Renata Mendes

castrobonanno 2015/04/01
« Best choice with good cost-benefit »

Well located (not so well due to lack of public transportations, but good enough for proximity to stores), very polite employees and breakfast. The room is large, as well as the bad, WC and shower. You better not consume any drink or food in the refrigerator; absolutely expensive.

Mendes R, Depto Qualidade at Mercure Sao Paulo Times Square Hotel, responded to this review

Dear Mr. castrobonanno, Thank you for the review of our hotel! We are glad that you enjoyed your room, cleanliness and location. We hope to see you again very soon. Sincerely, Renata Mendes

Edson V 2015/01/13
« Good localization »

Good localization, close to good restaurants (japanese food, Italian food, brazilian food and fast food, good attendants, fast check in and check out. Safe place. Clean room. Good room service. Excellence price. Expensive Breakfast is a problem.

Biller E, Depto Qualidade at Mercure Sao Paulo Times Square Hotel, responded to this review

Senhor Edson V, Queremos agradecer pelo retorno, é gratificante receber as impressões positivas de nossos hóspedes. Sua satisfação é a melhor recompensa para os nossos funcionários que trabalham todos os dias para oferecer um serviço de qualidade. Mais uma vez, obrigado por nos informar a sua satisfação após a sua estadia. Atenciosamente, Renata Mendes Depto Qualidade Mercure SP Times Square

Ciro_Bruno 2014/12/19
« Doesn't worth the price. »

1) Very unstable internet, making simple tasks demanding hours, line internet banking and e-mail synchronization! I've complained four times, starting on Sunday night, but have got only one feedback from help desk. At the end, nothing happened. 2) At parkings I always ask the drivers not to park it in P gear only. I ask to first pull hand brakes and then switch to P gear. I guess it should be a very basic for professionals. Despite of that, it has been returned to me once in P, without hand brakes pulled.

Mendes R, Quality Service Mercure at Mercure Sao Paulo Times Square Hotel, responded to this review

Ciro_Bruno, We appreciate your comments regarding your stay at the Mercure Sao Paulo Times Square Hotel. We're sorry we have not exceeded your expectations during your stay. We are in the process of renovations, and we have some renovated apartments for your comfort. We hope to see you soon. Regards, Renata Mendes

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