Hotel - Hotel Mercure Karpacz Resort
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Mercure Hotel

Hotel Mercure Karpacz Resort

Obroncow Pokoju St. 5 
58-540  KARPACZ
POLAND

361 reviews
TripAdvisor Rating Based on 361 reviews
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From 188.00 PLN Non member rate
From 169.20 PLN Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Outdoor car park PLN 25 per day (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 30  PLN
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Outdoor car park PLN 25 per day (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 30  PLN
  • Outdoor playground for children
  • STRACHOWICE
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Indoor heated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Outdoor playground for children
  • Outdoor tennis court
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Billiards/Snooker
  • Skiing
    • Snow Skiing
    • Cross country skiing (Paying, Nearby)
    • Downhill skiing (Paying, Nearby)
    • Ski rack facilities (Paying)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from a Standard Room with a view of the gardens or the forest.

  • 148 rooms
  • 93 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 74 family rooms
  • 16 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Crib on request
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Hotel Mercure Karpacz Resort

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 361 reviews

LukacWro 2015/01/29
« Nice stay for winter holidays »

We had spent recently 7 days at this hotel. We are frequent quests at Mercure Karpacz resort, and we did not struggling any issue. Hotel was well prepared for the children (playing room, pool, animations, cinema with snacks and drink free of charge). We can recommend it for visit with your families, but not for people which want to relax (pool and corridors full of children) all the time (during winter holidays period). Location quite convenient for skiers (small ski lift in front of the hotel). Cleanliness staff very polite but front desk quite stiff (looking for charging you for every single thing). I would suggest to be more courteous. PS At night you can hear talking from other rooms (I think via pipes or ventilation).

LukacWro 2013/11/07
« Stay at Karpacz Resort »

We are quite often at this hotel, and overall impression is good. Very nice location for skiing (if you are beginer), and spa facilities. Some of the areas of the hotel (e.g. bar) could be refreshed. The breakfast was ok, but in the past the diversity of food was better. The most of quests are with the small children.

2013/09/17
« what a let down »

We use Mercure hotels in Poland frequently and this one was very poor in comparison. We accept business groups perhaps have priority but not to the extent that we felt we were being shunted around at meal times. Breakfasts were a fiasco. One morning there were no large plates, milk or scrambled egg available well after breakfast start time. The staff were sitting at table in kitchen. Food standard could be much higher. Noisy at night time well into early hours. This is one hotel we will not visit again.

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