Hotel - Hotel Mercure Warszawa Grand
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Mercure Hotel

Hotel Mercure Warszawa Grand

28 Krucza Street 
00-522  WARSAW
POLAND

2,063 reviews
TripAdvisor Rating Based on 2,063 reviews
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From 272.00 PLN Non member rate
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Hotel garage and outdoor car park: PLN 70 per day (Paying)
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 55  PLN
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Hotel garage and outdoor car park: PLN 70 per day (Paying)
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 55  PLN
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop  (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Standard Room with 1 single bed, featuring air conditioning, Internet access, LCD TV, safe, telephone, minibar on request, tea/coffee making facilities, bathroom with underfloor heating and shower, hairdryer, bathrobe and slippers on request.

  • 299 rooms
  • 299 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our customer reviews for Hotel Mercure Warszawa Grand

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 2,063 reviews

Sergey B 2017/05/22
« May days in Warsaw »

The room was ok except: 1. at the night time the internet was not working one of days. no autorization in the hotels' network 2. a tap in the sink didnt let water go down normally. the rest of details were perfect

GRELATIONS3384, Guest Relations Manager at Mercure Warsaw Grand, responded to this review

Dear Sergey, The pleasure of having you as our Guest is all ours and we would like to thank you for choosing our Hotel. I would like to express my appreciation for your detailed review, which gives us a clear indication of areas we should improve in order enhance the Guest's experience in our hotel. Here at Mercure, we strongly believe that the best and quickest way to improve is through listening to and adhering to our Guest's comments. We hope to be given the chance in the future to be again your home far away from home. Sincerely, Joanna Kozakiewicz Guest Relations Manager

486aleksandraj 2017/02/19
« Great hotel in the centre of Warsaw »

Overall, the hotel was great. Check-in was super quick and easy, the room was spacious and clean, loved the big shower, couldn't fault it although didn't receive our robes and slippers when requested. The location of the hotel is great right in the middle of Warsaw with lots of shops and cafes nearby.

GRELATIONS3384, Kierownik ds. gości at Mercure Warsaw Grand, responded to this review

Dear Guest, Thank you for choosing Mercure Warszawa Grand and for taking the time to share your wonderful experience with the TripAdvisor community. It is fantastic to learn how thoroughly satisfied you were with your stay. Your complimentary review will motivate our entire team to further efforts in our strive for perfection. I hope we will continue having the pleasure of hosting you in the future! Kind Regards, Joanna Kozakiewicz Guest Relations Manager

ahronl399 2016/10/01
« Recommendations of on Mercury Grand Hotel in Warsaw »

The Mercury Grand Hotel in Warsaw (after being in many countries around the world) is an excellent hotel, in terms of reception staff, in terms of the room is spacious, clean and well equipped. A lot of respect for you!

GRELATIONS3384, Public Relations Manager at Mercure Warsaw Grand, responded to this review

Dear Guest, We would like to thank you for visiting us and for leaving an opinion on our TripAdvisor page. We are glad that we had the chance to host you and we would love to have you here again, quite soon possibly. You should see how beautiful the city will look in this time of the season. We wish you all the best! Warm Regards, Gawel Diksa PR Manager

Clare P 2016/09/02
« Great place to stay in Warsaw, Poland »

This hotel is located in a lovely part of town near many good restaurants and not far from sights and shops. The rooms were clean, the breakfast buffet was amazing and hotel staff were extremely helpful.

GRELATIONS3384, Kierownik ds. gości at Mercure Warsaw Grand, responded to this review

Dear Clare P, We appreciate your comments and we would like to thank you so much for your stay. Everyday we make all our efforts in order to make our guests' stays enjoyable. Guests satisfaction is the best value for us. With best regards from Warsaw, Joanna Jannasz Guest Relations Manager

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