Hotel - Novotel Warszawa Centrum
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Novotel Hotel

Novotel Warszawa Centrum Hotel

ul Marszalkowska 94/98 
00-510  WARSAW
POLAND

3,900 reviews
TripAdvisor Rating Based on 3,900 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 45  PLN
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 45  PLN
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Outdoor tennis court  (Nearby)
  • Boat excursions  (Nearby)
  • Billiards/Snooker  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 16 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 742 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 151 family rooms
  • 41 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Tea and coffee making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Warszawa Centrum

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 3,900 reviews

robertoT9423KY 2017/05/14
« Enjoyable surprise »

Excellent location. A very well organized hotel. Room was clean and organized. A missing pair of slippers and bathroom were quickly supplied. The lifts were quick and efficient. We were most pleased with our stay and would definitely recommend the hotel to others.

Kasia K, Guest Relations Desk at Novotel Warszawa Centrum, responded to this review

Dear Roberto, Thank you for taking the time to share your feedback. It is very nice that you like our location in the heart of the capital. All Novotels were created with idea to take the best locations and it was chosen "to let the roots" in the best places of the towns – in the centre area or nearby the airport. Please do not hesitate to contact us for a future trip to our city or to recommend us to your friends and colleagues. Sincerely, Kateryna Łuczuk

hernando754 2017/05/04
« Nice hotel, rude staff »

Such a nice hotel, very clean and very well located, just in the heart of the city! Shame on the staff, very rude and no keen to help at all. First time we have this bad experience in an Accor Hotel, we've always loved these hotels.

Kasia K, Guest Relations Desk at Novotel Warszawa Centrum, responded to this review

Dear Guest, Thank you for taking time to share with us about your experience. We really appreciate it. My sincere apologies for your experience did not meet your expectations. It is our hope that you will give us the opportunity to better serve you in the near future. We appreciate your sharing your concerns and we will inform all our managers about your experience regarding the stuff. Kind regards, Bartosz Brzeziński Guest Relations Desk

Karolina S 2017/03/28
« Great location »

Room with two separate beds on the 3rd floor significantly below expectations. Leaking kettle, spring coming out of mattress, plastic cups for tea, all small things that you can live with but expect more from Novotel.

Kasia K, Guest Relations Desk at Novotel Warszawa Centrum, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Warszawa Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.It helps us to know what type of service specifically needs to be improved. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alicja Pawlaczyk Guest Relations Desk

timcE1227QA 2017/03/06
« Thanks »

Thank you , The only thing was that soap was not replenished in my room which was not a major item and I could have requested more, but at 10:30 pm I did not want to return downstaairs to ask. . Apart from that all was great (as usual) and I will see you again in a months time.

Kasia K, Guest Relations Manager at Novotel Warszawa Centrum, responded to this review

Dear timcE1227QA Thank you very much for having taken the time to post your wonderful comments. It was indeed a pleasure to read that you were satisfied with your stay. Nevertheless I would like to apologize for all inconvenience regarding lack of soup. I already spoke with Housekeeping Manager and she will take care about it to prevent it in a future. Your comments are truly appreciated and my team will be very happy to read it as well We all look forward to welcoming you back again, Sincerely, Katarzyna Karwat Guest Relations Manager

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