Hotel - Novotel Krakow Centrum
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Novotel Hotel

Hotel Novotel Krakow Centrum

UL. Tadeusza Kosciuszki 5 
30-105 KRAKOW
POLAND

1,364 reviews
TripAdvisor Rating Based on 1,364 reviews
Best price guarantee
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From 435.00 PLN Non member rate
From 391.50 PLN Members' rate Members’ Rate, join while you book
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Select your dates 435.00 PLN

Hotel Novotel Krakow Centrum

Mid-scale hotel for business or family trips

Book a stay in Novotel Kraków Centrum and discover this 4-star hotel close to Wawel Royal Castle. Indoor pool, sauna and massages at the leisure center In Balance by Novotel Wellness offer relaxation after a day's sightseeing or business meetings. The fully equipped conference center (3660 sq. ft. - 340 m²) guarantees that your conference will be a great success. Our modern restaurant at Novotel in Kraków offers a welcoming atmosphere and international cuisine.

Hotel extras
  • Advantage 5
  • Underground car park
  • Short walk to the Old Town
  • Free high speed wireless Internet
  • In Balance by Novotel Wellness leisure center
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Underground car park PLN 50 per day (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 40  PLN
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Underground car park PLN 50 per day (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 40  PLN
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Polish
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Boutiques/shopping
    • Cash machine
    • Beauty salon (Paying)
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bike rack facilities

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24:00
    • Opening hours : Week-end 24:00

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel Krakow Centrum

UL. Tadeusza Kosciuszki 5
30-105
KRAKOW
POLAND

Tel: (+48)12/2992900
Fax: (+48)12/2992999

Check-in from 14h00
Check out up to 12h00
Access and transport
  • KRAKOW GLOWNY RAILWAY STATION : 2, JUBILAT
  • BALICE At 15km / 9.32 miles
  • A4 At 14km / 8.7 miles
  • DWORZEC GLOWNY At 5km / 3.11 miles
  • KRAKOW GLOWNY At 2.5km / 1.55 miles

GPS : 50.054624, 19.925911

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • Executive Room
    Executive Room

    Air-conditioned Executive room treats you as a VIP. It features free WIFI, iPod dock, LCD TV, Nespresso coffee machine, rain shower, bathrobe, slippers and mineral water. Enjoy discounts on massages in the Wellness Center.

  • Suite
    Suite

    Combining modernity and ergonomics, the apartment consists of a living room, bedroom and bathroom. Facilities include: free WIFI, 2 LCD TVs, iPod dock, Nespresso machine, mineral water, bathrobe and slippers.

  • Standard Room
    Standard Room

    Choose comfort and space. Choose a Standard Room at the Novotel hotel. It features free WIFI, LCD TV, air-conditioning, tea and coffee making facilities and safe. Accommodates up to 2 adults and 2 children.

  • 198 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 21 family rooms
  • 38 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

NOVO SQUARE LOUNGE BAR Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

NOVO SQUARE LOUNGE BAR Type of cuisine: International


Modern interior, full of natural light with a cozy atmosphere - a perfect place for a business lunch or a romantic dinner for two. Younger guests can enjoy their own children's menu.

Find out more and book
NOVO SQUARE LOUNGE BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

NOVO SQUARE LOUNGE BAR


NOVO SQUARE Lounge Bar - discover a place where life tastes better.

See all our restaurants and bars

Your meetings and events

Novotel Krakow Centrum Meeting Room

Our meeting rooms


  • Number of meeting rooms: 8
  • Maximum size: 57 m2
  • Maximum capacity: 50
  • Maximum banquet capacity: 30

Our customer reviews for Novotel Krakow Centrum

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.5/5 Based on 1,364 reviews

ChrisHockenhull 2016/05/08
« Trip to Poland »

Excellent hotel, 5 minutes stroll away from the hustle and bustle of Europe's biggest town square. Excellent buffet breakfast, much cheaper that other large hotels. Great pool and sauna facilities. I would stay again.

Iwona K, Front Office Manager at Novotel Krakow Centrum, responded to this review

Dear ChrisHockenhull, Sounds like a lovely stay! It is gratifying to read that you appreciated our central location at the foot of Wawel Hill, just a stone’s throw away from the Market Square. We would be simply delighted to welcome you back for some more Kraków&Novotel experience. Best regards, Iwona Karwacka Front Office Manager Novotel Kraków Centrum h3372-fo@accor.com

Rodolfo64 2016/03/30
« Easter weekend in Kraków »

Very nice Hotel on the banks of the river Wisła and 10-15 minutes walk from the center Staff is friendly and pro-active. Breakfast is very complete! Sport facilities are well maintained! A problem was that the keycards de-magnetisised after a day, so we had to 'reload' them every day

Iwona K, Kierownik recepcji at Novotel Krakow Centrum, responded to this review

Dear Guest, Thank you for your comprehensive review, very much appreciated! We look forward to welcoming you back again in not too distant future. Best regards, Iwona Karwacka Front Office Manager Novotel Kraków Centrum H3372-fo@accor.com

Martin201441 2016/03/14
« Probably the best family room I've ever stayed in. »

For a family with small(er) children the family suite was just perfect! Spacious rooms full of toys and other activities for children. The biggest problem was that my children didn't wanted to leave the room at all, so we have decided to stay for one additional day!

Iwona K, Kierownik recepcji at Novotel Krakow Centrum, responded to this review

Dear Martin201441, We appreciate your kind words regarding your recent stay. We are thrilled to know that you enjoyed yourself, especially in terms of family room, which we have in our offer. We hope you had a wonderful time in the city, and we would love to accommodate your family again someday. Warm Regards, Iwona Karwacka Front Office Manager Novotel Kraków Centrum H3372-fo@accor.com

Margus365 2015/10/30
« Slightly short of everything »

Breakfast was tasty and not crowded with good but not excessive selection. Probably the hotel is better for travellers by car as it is slightly (too) far from old town and slightly complicated to access on foot as there is no crossing above the ground on crossroads right before. Furniture is slightly tired and marks of previous usage are visible. Overall quite mediocre hotel for the cost, reminded me cheaper ibis-type of the same chain. The prominently advertised pre-check-in of Accor did not work, everything had to be done at reception anyway. So not recommend to use that option at all.

Iwona K, Front Office Manager at Novotel Krakow Centrum, responded to this review

Dear Guest, Thank you for taking the time to post your review to TripAdvisor and from the onset please accept our sincerest apologies for the disappointment caused during your check in. Welcome project is one of our best programs that we implement with great success, guest can experience the fast check-in, where the formalities are reduced to a minimum. Up to this moment we had only positive feedback from our guests and that is a reason why we must to check it thoroughly, so we have launched an internal investigation into your experience. Please let me know if you plan to return to our beautiful city or maybe there is still a possibility to meet you in person whilst in Kraków in order that we may redeem ourselves. It never gives us any pleasure to learn that our guest left the hotel anything less delighted with his stay. Warm regards, Iwona Karwacka Front Office Manager Novotel Kraków Centrum H3372-fo@accor.com

loisrocks 2015/08/28
« Good hotel and staff »

We had a mostly good stay at this hotel. The room was very spacious by European standards, and staff -- front desk, restaurant and housekeeping -- were all very helpful for any requests. Some reviewers find river-facing rooms noisy, but we didn't (though I'm a sound sleeper). The river view was nice! However, some things to be aware of: in warm weather, the hotel's AC system can't keep up, and our room was always too warm. Also, despite some reviewers here saying this is "10 minutes" from the main square and old town, it is not. It's 10 minutes to Wawel Castle, yes. But it's farther from the city center/main square. If you're good with walking longer, just be aware of that. For older visitors, it's still an inexpensive cab ride, but don't buy the reviews calling this a 10-minute walk to the main attractions. One other side note, we found the beds here a bit uncomfortable. Otherwise, the upsides were very good -- the restaurant food was quite good and staff very helpful in arranging trips and other needs. Just make sure you are clear on the location and what it is and isn't!

Iwona K, Kierownik recepcji at Novotel Krakow Centrum, responded to this review

Dear loisrocks, Thank you very much for sharing your opinion with us & TripAdvisor community. Our location is one of our greatest assets as away from the hustle and bustle of a big city, in the embraces of Wawel Castle & Wisla River. We dare to say it cannot be better. When it comes to quality of air condition in the room please accept my sincerest apologies for any inconvenience and rest assured that your comment has been addressed internally with Technical Department Manager. We would love to welcome you back to Novotel Kraków Centrum and get to know later on that your stay was nothing less than just perfect! Until then - safe travels! Warm Regards, Iwona Karwacka Front Office Manager Novotel Kraków Centrum H3372-fo@accor.com

Yan G 2015/08/04
« Very good stay »

I really enjoyed my stay at Novotel Krakow. At the door from the old town. Nice pool and sauna. Good breakfast in the morning. This modern hotel is well located I appreciate to be atr Novotel this summer 2015

Iwona K, Kierownik recepcji at Novotel Krakow Centrum, responded to this review

Dear Yan G, Thank you for sharing your feedback after recent stay at Novotel Kraków Centrum. I am pleased to hear that you found the location of the hotel convenient and appreciated our wellness center Novotel In Balance. Please come again soon to enjoy a great location. With best regards, Iwona Karwacka Front Office Manager Novotel Kraków Centrum

Marko74Fin 2015/07/22
« Family holiday trip »

Hotel was convenient and children like swimming pool. Tram line was in front of the hotel and it disturbed during the nighttime. Location was little bit out of the city center, but it wasn't too far away.

Iwona K, Kierownik recepcji at Novotel Krakow Centrum, responded to this review

Marko74Fin, Thank you so much for your praising words. We are so glad to read that you enjoyed your stay, from the accommodations to the staff service. We hope you had a wonderful visit to Kraków and we look forward to seeing you for your return visit. Warm regards, Iwona Karwacka Front Office Manager Novotel Kraków Centrum

aigclinton 2015/06/28
« Very safe hotel... »

I observe safety tips when overseas to a high level, but on this occasion...I left my wallet for almost 5hrs at the gym with more than 1000PLN & other valuables... came back & found everything intact...

Iwona K, Kierownik recepcji at Novotel Krakow Centrum, responded to this review

Dear aigclinton, Thank you so much for joining us on your last trip to Kraków and thank you for taking the time to give us your thoughts on your stay. I am happy to hear you found our hotel very safe and were able to enjoy our amenities. I will certainly pass on your kind words to the staff. Thank you again for your feedback, we look forward to your return. Iwona Karwacka Front Office Deputy Manager Novotel Kraków Centrum h3372-fo@accor.com

Sean1006 2015/06/03
« Nice stay in Krakow »

The hotel is located not far away from the city centre and a bus station to the airport. It is a couple of minutes walk to Wawel Royal Castle and about 10-15 minutes to Market Square. I had a room with a view of the Castle. Although the room faces a main road, the room was quiet enough for a good night sleep. The room is of moderate size and the bed was comfortable. Staff were friendly and helpful. The bar on the ground floor was also nice and relaxing. I certainly enjoyed my stay at the hotel and will definitely return if I visit Krakow again.

Iwona K, Front Office Manager at Novotel Krakow Centrum, responded to this review

Dear Sean 1006, Thank you for the nice notes about our hotel and staff. I am delighted to hear that you enjoyed your stay with us as well as the room facility and our great central location. We hope to welcome you back to the Novotel Kraków Centrum on your next trip to Poland! With best regards, Iwona Karwacka Front Office Deputy Manager Novotel Kraków Centrum

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