ibis Piracicaba hotel

"Stay at Ibis Budget Piracicaba"

19th December 2012, TheoSaoPaulo_Brazil, Sao Paulo, Brazil

The Hotel met my expectations once I was looking for a cheap tarif. It was very well located near Esalq University and Shopping Piracicaba. I would advise for who is looking for low prices and not too much confort.

"Good value."

12th July 2012, Sao Paulo, Brazil

cons: I felt the room was a little small and the shower a little dirty. There was a slight line when I arrived and I waited 20+ minutes to start my check-in. Pros: Loction was great, easy to find and get anywhere in the city. Breakfast was plentyful. I needed an adapter for my electric plug and they loaned me one without any fuss, this was great and very much appreciated. I also they had at least one English speaking staff.I would stay again.

"Good stay in Piracicaba"

10th April 2012, Halifax, Nova Scotia, Canada

Was in town on a business visit for four days only. It was hot during my stay, but the hotel and rooms were air conditioned, although it wasn't clear at first how to use it in my room. Other than that, there was always at least one staff persons who spoke English at all times, but everyone else was very nice and patient too if you needed to practice your portuguese. The food was limited and did not offer anything to vegetarians. Clean hotel and good rooms overall.

"Difficulties at front desk"

10th February 2012, Curitiba, Brazil

I enjoyed my stay because it´s located at the best spot: in front of Unicamp and the mall.I had a hard time trying to check out because there was only one attendent.I had a great breakfast, great food.

Management responseDear Mr/Mrs:Thank you for taking the time to tell us about your experience at the Ibis Piracicaba. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Heloisa Figueiredo Gerente GeralIbis Piracicaba
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