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ibis Irun - hotel reviews in Irun
Hotel code: 3220
Accorhotels.com customer reviews in partnership with TripAdvisor
"Comment"
4th April 2012, Farnham Common, United Kingdom
Hotel fine, but noisy overnight. Convenient location for travel Spain thru France. Good value. Restaurant food was poor.
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Management responseDear Sir, Thank you for taking the time to tell us about your experience at the Ibis Irun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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"Good Location"
21st September 2011, Nazare, Portugal
Good location for travelling Spain / France. It is on the edge of industrial area but still good for the person wanting a base for the area. Friendly staff, good food. Rooms clean and it is pet friendly.
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Management responseDear Sir,Thank you for taking the time to tell us about your experience at the Ibis Irun. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We thank you once again for your comments and hope to see you during a future stay in the Basque Country. We are looking forward to welcoming you soon.Yours faithfully.
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"Convenient Stopover"
3rd September 2011, Hamilton, New Zealand
This hotel served its purpose of being a convenient stopover in a journey between the South of France and our final stop in Barcelona. The hotel was tidy, clean and met all the desired conveniences of an Ibis hotel. It is a short taxi ride to the Irun Railway Station. The location of the hotel otherwise is nothing to write home about. It is in a light industrial area with no visible tourist or public transport facilities evident.We were able to avail ourselves of an early breakfast before our 6 hour train trip.
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Management responseDear Sirs,Thank you for taking the time to tell us about your experience at the Ibis Irun. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We thank you once again for your comments and hope to see you during a future stay in the Basque Country. We are looking forward to welcoming you soon.Yours faithfully.
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"overnight at the ibis, irun"
3rd August 2011, sands3206, england
this is the 2nd time we have stayed at the Ibis, Irun. the hotel is very clean and the staff very friendly and helpful. food good - both evening and breakfast. we will be returning soon for a third visit.
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Management responseDear Sir/Madam,Thank you for taking the time to tell us about your experience at the Ibis Irun. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We thank you once again for your comments and hope to see you during a future stay in the Basque Country. We are looking forward to welcoming you soon.Yours faithfully.
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"Good, cheap and not far from attractions"
13th July 2011, St Helier
We stayed there wit a couple of friends. Staff are very helpful. They will serve you breakfast even at 4 AM if you decided to run the bulls in Pamplona at 8 AM ;-) Car park is a little bit to small...
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Management responseDear Sir/Madam,Thank you for taking the time to tell us about your experience at the Ibis Irun. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We thank you once again for your comments and hope to see you during a future stay in the Basque Country. We are looking forward to welcoming you soon.Yours faithfully.
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"Good value for money - Recommend"
14th June 2011, Villeneuve, CH
Regular standard Ibis at a very good price. People working there are extremely nice and received us with a smile. Although its not the best localization I was quite happy with the quality/price.
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Management responseDear Sir/Madam,Thank you for taking the time to tell us about your experience at the Ibis Irun. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We thank you once again for your comments and hope to see you during a future stay in the Basque Country. We are looking forward to welcoming you soon.Yours faithfully.
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"Ideal for overnight stopover"
27th May 2011, Ipswich
We stayed here during a Charity bike ride from Spain to England. The rooms are adequate but clean. The hotel was not very busy. The restaurant had very limited choice on the Sunday evening we stayed however it was good quality and very good value compared to the Ibis in Bordeaux we eat at the next night. The location is ideal for a stopover but is some way off any other restaurants and the main town. The receptionists allowed us to store our bikes in the locked conference room and were very pleasant
View management response »
Management responseDear Madam/Sir, Thank you for taking the time to tell us about your experience at the Ibis Irun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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"my stay at Ibis Irun Hotel"
23rd March 2011, Gibraltar
Excellent hotel situated in a perfect location very near the French frontier. The only improvement which I suggest should be done is to increase the Restaurant staff as there is only one person to cook and serve tables. I have previously commented this in other surveys but as yet the situation remains the same. We are frequent users of Ibis Irun and cannot fault it otherwise. Very friendly and helpful staff.
View management response »
Management responseDear Madam/Sir, Thank you for taking the time to tell us about your experience at the Ibis Irun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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Hotel address
Avda De Letxumborro 7720305 IRUN
SPAIN
How to reach the hotel
GPS :N 43° 19' 59.19'' W 1° 48' 59.98''
Contact the hotel
- Tel. (+34)943/636232
- Fax. (+34)943/625816
- H3220@accor.com
