ibis budget Zurich City West 1 star

Customer review rating (ALL Rating) 3.9/5 1,049 reviews

Best price
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Technoparkstrasse 2, 8005 ZURICH, Switzerland

Description

Hotel extras

  • Green Key

  • Airport and city center are easily accessible

  • Perfect location in the vibrant district 5 in Zurich

  • Maag Halle, Schiffbau and Jazzclub Mood are within walking distance

  • WIFI included in the hotel and in the rooms

Our accommodation(s)

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Hotel location

ibis budget Zurich City West

Technoparkstrasse 2
8005 ZURICH
Switzerland

GPS:47.3889729, 8.516186

Telephone
Fax +41 44 276 20 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Your morning at the ibis budget Zurich begins with a continental breakfast buffet. Here you can expect cold and hot dishes, as well as orange juice and various hot drinks. Afterwards you can embark on an exploratory tour through Zurich.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,049 reviews

TripAdvisor Rating  3.5/5  1,538 reviews

Well located. Cooperative crew.

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Overall it was good stay. But, the facilities provided against the hotel stal charges paid are very less.

Dear guest, thank you for sharing your feedback. We are delighted to hear you found our location convenient and our staff cooperative. We appreciate your comments regarding the facilities provided. Please note that our hotel policy ensures a minimalistic approach for a budget-friendly stay. Nevertheless, Zurich is renowned as one of the most expensive cities globally, and this is reflected in various aspects, including accommodation prices. We hope to welcome you again, soon! Warm regards, Julia Pfleiderer Deputy Manager

Basic comfort - good value for money

Customer review rating 3.5/5

Alexander R. Couples - Confirmed reviews ALL

The hotel is well located near tram and trainstations. The centre is quickly reachable.

Dear Alexander R, thank you for your feedback. We are pleased to hear that you found our hotel to be well-located and a good value for money. We strive to provide a comfortable stay for all our guests. We hope to welcome you back soon. Best regards, Julia Pfleiderer Deputy Manager

Horrible stay.

Customer review rating 0.5/5

Ri… Couples - Confirmed reviews ALL

To state a few, the heater of the room doesn't work. Despite of booking a double bed, the receptionist gave us a bunk bed. After complaining they said they don't have any double bed rooms available, so he gave us the disabled room, in which the cleaning hasn't been done. Or the heating wasn't working at all. After complaining he said because it's spring the temperature settings has been changed. Which wasn't the case, because the lobby was quite warmer than the room. For 2 nights, me and my partner can't sleep and got high fever. That's the worst hotel experience I've ever received. This is my first time booking an IBIS Budget, I'm never gonna make this mistake again.

Dear ri…, I'm truly sorry to hear about your disappointing experience at our hotel. Your feedback is incredibly valuable to us, and I apologize for the numerous issues you encountered during your stay. Firstly, I apologize for the malfunctioning heater in your room and the mix-up with the bed arrangements. It's completely unacceptable that you were not provided with the accommodations you booked and that our team did not address these issues promptly and effectively. Regarding the room assignment, I understand your frustration with being given a disabled room that was not properly cleaned. This falls far short of the standards we strive to uphold for all our guests, and I sincerely apologize for the inconvenience and discomfort this caused you and your partner. Regarding our ventilation system, it's accurate that it's quite old and operates in either summer mode or winter mode. This means it can either provide heating or air conditioning, but not both simultaneously. Given that Zurich already reached 25 degrees Celsius and winter temperatures weren't expected again, we switched it to summer mode. Additionally, our building is quite large. We switched it back to heating, but unfortunately it takes a considerable amount of time to affect such a large space. I understand this doesn't improve the situation, but I hope you can understand the circumstances. Your experience does not reflect the level of service and quality that we aim to provide, and I assure you that we take your feedback seriously. I will personally investigate these issues with our team to prevent similar occurrences in the future. I understand that this has been a truly frustrating experience for you, and I want to extend my sincerest apologies once again. If there is anything further we can do to address your concerns or make amends for the inconvenience you experienced, please do not hesitate to contact me directly at ju… . Warm regards, Julia Pfleiderer Deputy Manager

Smooth check-in and friendly staff

Customer review rating 5.0/5

John Couples - Confirmed reviews ALL

The staffs are polite and efficient

Dear John, Thank you for your positive feedback regarding our smooth check-in process and friendly staff. We are delighted to hear that you found our team polite and efficient. We look forward to welcoming you back soon. Christophe B. General Manager

Not great

Customer review rating 0.5/5

Prefer T. N. D. Business - Confirmed reviews ALL

I asked up to 3 times for the email receipt and I did not get it.

Dear Guest, we apologize for the inconvenience regarding the email receipt request. Rest assured, we will investigate this matter further to ensure it does not happen again and we will send you the invoice rapidely. Thank you for bringing this to our attention. Best regards, Christophe B. General Manager

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Other web-users rate our hotel

  • 1,136 reviews 9/10 Location
  • 1,624 reviews 4.1/10 Room
  • 1,046 reviews 7.7/10 Service
  • 34 reviews 7/10 WiFi
  • 848 reviews 2.5/10 Comfort
  • 545 reviews 7/10 Cleanliness
  • 459 reviews 6.8/10 Breakfast
  • 171 reviews 4.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.