Hotel address21 Dickinson Street
M1 4LX MANCHESTER
How to reach the hotelGPS :N 53° 28' 36.36'' W 2° 14' 29.40''
Contact the hotel
- Tel. (+44)161/2352200
- Fax. (+44)161/2352210
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Novotel Manchester Centre - hotel reviews in Manchester
Hotel code: 3145
Accorhotels.com customer reviews in partnership with TripAdvisor
"Novotel Manchester Centre"
17th September 2013, steffingram, Worcestershire
Short 2 night stay for training seminar being held in the same hotel. Very convenient, parking close by but expensive although there is a reduction if you stay in this hotel.Situated in the chinese quarter so many great restauarants in the immediate area.Room spotless and good buffet style breakfast.The buffet lunches provided for the seminar delegates were excellent and not the usual boring selection.
12th September 2013, SamsonChow, Hong Kong, China
I have two nights in this hotel, I purposely booked the two nights under two booking reference numbers. the first night with breakfast and the second without breakfast.The second night is paid at the time of booking, and the first night will be paid at check out with price included breakfast.At check out, I was asked whether I had breakfast, I said the first day, I had breakfast, then the lady at the check out billed me the room rate Plus breakfast and charged to my credit card. Therefore the bill is wrong. ( room rate included brekfast already ).She did not read what was included in the booking, and start telling me that I am wrong, it took me several rounds of explanatiion. then she admitted the mistake, and her body language begun to tell me her dislike.CHECK YOU BILL BEFORE ALLOWING THEM TO CHARGE TO CREDIT CARDView management response »
Management responseThank you for your comments following your recent stay. We will look into your concerns and rest assured take steps to overcome a similiar issue in future. I do hope we will have the chance to welcome you once again to Novotel manchester centre. kind regards iain Black
"Two Nights in Manchester"
9th September 2013, Perth, Australia
We stayed on the 18 Aug to 20 Aug.Arrived late afternoon and was served by Josh who handled the check in professionally.Unfortunately the room allocated had not been cleaned so Josh automatically up graded us and offered an unreserved apology. Hotel is centrally located within walking distance to a tram stop and free bus.The room was serviceable and clean. We availed ourselves to the buffet breakfast and the selection was good with plenty of choice. The free bus runs to and from the main train station, except on Sundays. Overall we were happy with the hotel and staff.View management response »
Management responseThank you for your review I was pleased to read you enjoyed your stay. Really sorry that we allocated a room that was not prepared for your arrival and we will look to see why this happened. On a positive note the team member did the right thing to recover the situation by offering a free upgrade. Hope to welcome you back to Novotel Manchester Centre in future. Kind Regards Iain Black Genererl manager
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.
Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.