ibis Liverpool Centre Albert Dock - Liverpool One 3 stars

Customer review rating (ALL Rating) 4.3/5 2,639 reviews

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ibis Liverpool Centre Albert Dock - Liverpool One - Image 1
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27 Wapping, L18LY LIVERPOOL, United Kingdom

Description

Hotel extras

  • Central location, with plenty of nearby transport links

  • Located opposite the Royal Albert Dock and M&S Bank Arena (formerly Liverpool Echo Arena)

  • Fogg's Restaurant serves a choice of international cuisine

  • Just 350 yards away from Liverpool One shopping centre

  • An ALLSAFE certified hotel. We have introduced elevated hygiene & prevention measures

Our accommodation(s)

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Hotel location

ibis Liverpool Centre Albert Dock - Liverpool One

27 Wapping
L18LY LIVERPOOL
United Kingdom

GPS:53.399925, -2.98709

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGG'S

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Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,639 reviews

TripAdvisor Rating  4.0/5  2,587 reviews

Decent 4 night stay

TripAdvisor rating 4.0/5

F2290YSmartinw TripAdvisor review

Stayed here for 4 nights myself and my wife away for a short break, found hotel ideal for shopping and restaurants, room ok bathroom a bit weird looked like a pod added to room, clean enough bedding. Breakfast good but couple days was a household 2 slice toasted for whole restaurant enough choice but best avoided between 8-8.45 last day we went down at 8 and queued bit expected for a busy hotel. Would definitely stay here again as ideal for what we wanted to do

Dear Martin, Thank you for sharing your experience of your recent 4-night stay with us. We are glad to hear that you found our hotel ideal for shopping and dining during your short break. Your feedback regarding the room and breakfast is greatly appreciated and we will certainly look into the areas you mentioned to ensure a comfortable stay for all our guests. We apologise for any inconvenience caused by the breakfast rush and will work on improving this aspect. We look forward to welcoming you back on your next visit as we strive to provide an enjoyable experience. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

Good Location

Customer review rating 5.0/5

Siobhan Solo - Confirmed reviews ALL

Good location to the docks & a short walk to Liverpool. Staff on check in very friendly & helpful.

great location

Customer review rating 4.0/5

Trevor W. Couples - Confirmed reviews ALL

Nice as always ,comfortable beds , nice breakfast, helpful staff.

Room facilities are enough- I had everything I needed. Location was very convenient, close to Albert Dock and bus terminal. Price is reasonable.

Customer review rating 3.5/5

T Solo - Confirmed reviews ALL

I got what I needed for decent price. So I’m happy overall. But some staff were not friendly, even aloof, which I found very odd for hospitality business. Someone I saw in the corridor didn’t even reply when I said Good morning.

Dear Guest, We appreciate your feedback and are pleased to hear you found our room facilities satisfactory and enjoyed our convenient location near Albert Dock. We apologise for the lack of friendliness you experienced from some staff members, which does not align with our hospitality standards. Rest assured, we will address this issue internally. Thank you for bringing this to our attention. We hope to welcome you back for an improved stay. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

it was a very good stay and central

Customer review rating 4.0/5

Sandie Friends - Confirmed reviews ALL

for the price it was good value and very accommodating for tourists. will def consider Ibis again when visiting xx

Dear Sandie, Thank you for your positive review! We are delighted to hear that you had a very good stay with us and found our hotel central and accommodating. We look forward to welcoming you back at ibis Liverpool Centre Albert Dock - Liverpool One. Kind regards Lisa Thornborrow General Manager, ibis Liverpool Centre Albert Dock - Liverpool One

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Other web-users rate our hotel

  • 3,397 reviews 9.6/10 Location
  • 3,555 reviews 5.8/10 Room
  • 2,603 reviews 8.6/10 Service
  • 47 reviews 5.7/10 WiFi
  • 1,881 reviews 3.7/10 Comfort
  • 1,583 reviews 6.9/10 Cleanliness
  • 1,382 reviews 7.4/10 Breakfast
  • 983 reviews 7.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.