Hotel - Novotel London Tower Bridge
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Novotel Hotel

Novotel London Tower Bridge Hotel

10 Pepys Street 
EC3N 2NR  LONDON
UNITED KINGDOM

2,638 reviews
TripAdvisor Rating Based on 2,638 reviews
Best price guarantee
From
From 129.00 GBP Non member rate
From 116.10 GBP Member's rate Members’ Rate, join while you book
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Up to {{amount}}% extra off
Members’ Rate, join while you book
Select your dates 129.00 GBP
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • Fitness centre
  • Hammam

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
    • Dutch
    • Polish
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Hammam
  • Boat excursions  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 203 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Ice machine
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Remote control TV
    • Radio in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Direct dial telephone
    • Printer
    • Fax machine
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel London Tower Bridge

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,638 reviews

Q1972ROdonm 2017/01/25
« Great Hotel »

Novotel London tower bridge , 2 minutes from tube station, really friendly staff good rooms and bar 5 minutes from the tower and a short walk along the Thames to the Shard great location without all the hustle & Bustle of other London areas

VeroDelattre, General Manager at Novotel London Tower Bridge, responded to this review

Dear Guest, Thank you for your kind comments and compliments. I am truly pleased to hear that we have fulfilled your expectations in terms of service and you like our comfortable modern rooms and bar. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. We will be very happy to welcome you back again ! Sincerely, Veronique Delattre General Manager Novotel London Tower Bridge

rachelhT6841OW 2016/12/06
« Novotel London Tower Bridge »

Recently stayed here while me and my boyfriend was up town for Winter Wonderland. Lovely hotel however slightly disappointed with the noise. We got to the Hotel at 5pm on a Friday with lots of banging and drilling going on upstairs. We thought as it was not 'sleeping' hours and was heading straight out it wouldn't bother us to complain, as was sure they would stop the works later when we would be trying to sleep. This was the case. However, the banging and drilling started again 10am the next day before we were to check out. Luckily was already awake but still this ruined our morning tea and TV in bed. This was never mentioned to us that works was being carried out when we checked in at reception. This was then followed by the cleaning service knocking on our door at 11am asking when we was going to check out? Check out is not till 12, so thought this was a bit odd and felt quite rushed to be out the room so they could turn it over in time for the next guest. Overall, lovely hotel and great location, but did not expect the noise from works being carried out for the price we paid for the room.

VeroDelattre, General Manager at Novotel London Tower Bridge, responded to this review

Dear Rachel, Thank you for taking the time to tell us about your experience at the Novotel London Tower Bridge. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies that you were disturbed with noise during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Veronique Delattre General Manager Novotel London Tower Bridge

Yasmin b 2016/11/30
« Novotel Tower Bridge, great place to stay »

Congrats to your staff , they have been so friendly ,helpful, and warm welcome , we really appreciated a lot . The room was very clean, shower is great( just needed to find the button to darken the window side ;-) ), modern, bed was really great to sleep in ! Just one thing, I didn't like, is the carpet floor, strange that this is still used in the hotels . The breakfast bar was really very good too, the choice was very good. You are just across the Undergound Tower Hill and it is easy to get everywhere in the city from the hotel . Thumbs up to this place, I am really looking forward to our next stay in the Novotel Tower Bridge

VeroDelattre, General Manager at Novotel London Tower Bridge, responded to this review

Dear Yasmin, I am delighted to note that you enjoyed your stay with us and found our team friendly, welcoming and helpful. Thank you for your very high rating and recommendation! I couldn't be happier to know that we have delivered you with a great experience. I look forward to welcoming you back in the near future. Thank you ! Sincerely, Veronique Delattre General Manager Novotel London Tower Bridge

stewartb51 2016/11/15
« Trip to Novotel Tower Bridge »

I usually stay in Hilton hotels at other parts of London. But after finding this hotel, I will be using it from now on. Tower Hill station is across the road. The hotel was firs class and the bar was lively

VeroDelattre, General Manager at Novotel London Tower Bridge, responded to this review

Dear Stewart, I would like to thank you for providing us with your thoughts on your recent stay at Novotel London Tower Bridge. I couldn't be more pleased to read that we became your preferred hotel in the area! Thank you for your very high rating on Trip advisor and looking forward to welcome you again! Sincerely, Veronique Delattre General Manager Novotel London Tower Bridge

Roel C 2016/11/05
« Good accomodation, but smelly bathroom »

Overall great stay, but the bathroom had a sewage smell, probably due to refurbishments floors above. There was also an annoying gurgling sould coming out of the sink. Again probably due to works up stairs. Fine to refurbish your hotel but do not let paying guests be the victim of that. The room was expensive enough.

VeroDelattre, General Manager at Novotel London Tower Bridge, responded to this review

Dear Roel, Thank you very much for taking the time to share your comments. Please accept my sincere apology for the inconvenience you had experienced in your bathroom during your stay. We are working closely with the refurbishment team to avoid any impact on other rooms, therefore this valuable comment has been passed on to the project manager. I still hope you will give us another opportunity to provide you with different experience in the future. Sincerely, Veronique Delattre General Manager Novotel London Tower Bridge

tripbiscuit 2016/09/08
« Great stay »

Can't fault this hotel. The staff are pleasant and efficient, the room was comfortable, clean and quiet (apart from chatty cleaning staff in the corridors in the morning) and we slept very well. There's a mini fridge in the room to store snacks and drinks. Wifi worked well and there's a decent amount of sockets. The bathroom (shower only, as I'd requested) was really well-designed. Our room (622) was one of probably a minority of rooms with a great view of the Tower of London, so it's well worth requesting. We didn't use any of the hotel facilities other than popping into the restaurant/bar to ask for ice, but it looked a nice place and was pretty buzzy; part of the area has sports screens but they don't dominate the whole space. It's well located for public transport and just a short walk to the river and lots of tourist attractions, but is situated in a quiet street.

VeroDelattre, General Manager at Novotel London Tower Bridge, responded to this review

Dear Guest, I would like to thank you for providing us with feedback regarding your recent stay at the Novotel London Tower Bridge. With a great satisfaction I read that our staff were pleasant and that you found the room comfortable and well designed. I appreciate all your comments, which are most helpful to us in constantly assessing and improving our services. Thank you once again for high rating and recommendation. I look forward to welcoming you back in the near future. Sincerely, Veronique Delattre General Manager Novotel London Tower Bridge

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